Samsung postpones new, safe Galaxy Note 7 sales in South Korea by three days

Samsung postpones new, safe Galaxy Note 7 sales in South Korea by three days
We reported a few days ago that a governmental agency asked Samsung to delay the refund or exchange for the Galaxy Note 7 in South Korea. Well, it looks like the handset maker positively responded to the request and announced it will not yet resume sales of the Galaxy Note 7 in the country.

According to Samsung, the new, safe Galaxy Note 7 smartphones will be available for purchase in South Korea on October 1, three days later than it was previously slated. The reason of the delay is that additional time is needed for the quick completion of the Galaxy Note 7 recall in Samsung's home turf.

The exchange program doesn't seem to go as well as it goes in other countries like the United States where Samsung confirmed about half of the faulty Galaxy Note 7 (500,000 units) have been exchanged in just a couple of days.

It appears that only 200,000 affected South Korean customers have decided to exchange their Galaxy Note 7 phones, while another 200,000 still need to return their devices. The exchange program started slightly earlier in South Korea, the first country where the Galaxy Note 7 hit shelves.

The recall rate will likely fall sharply should new sales have resumed on September 28,” a Samsung official commented.

Although Samsung postponed the sale of Galaxy Note 7 in its home turf, we don't expect that to happen in other countries since the new units are not slated to arrive until later next month or even in November in some European countries.

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42 Comments

1. jonartpop

Posts: 199; Member since: Oct 25, 2012

I feel sorry for Samsung I hope it doesn't affect their sales that much.

2. Bm888

Posts: 517; Member since: Jul 06, 2015

Eventually, Note 7 Price cut will be inevitable to attract back sales..

4. LetsBeHonest

Posts: 1548; Member since: Jun 04, 2013

Yes I think a price cut will soon follow... Note 7 is a beast if it weren't for the battery issue. Airports are banned the use of note 7/Samsung phones or informs to switch off the device while on board. All my non-tech savvy people are aware of this situation (media did a pretty good job; a little tooo good). Usually when they see a Samsung flagship they say how cool It is but now they are cracking these explosion jokes (nope, none of them are ifans). I hope Samsung rise from the ashes with a new battery tech with galaxy S8....

5. spin9

Posts: 310; Member since: May 31, 2014

It'll come in Europe at the end of November. If it pops in the shops in December (Merry Christmas), and someone has in mind to wait 3-4 months untill, hopefully, the price drops to 700€ and decides to burst that money, it's a Happy Easter to get an almost last year's device. Last year's because the 8 will probably come on February 26, the latest in April's end. Imo, for second year the Note lost the game in Europe

6. neops

Posts: 297; Member since: Jan 28, 2014

I read that Korean authorities compel Samsung to x-ray every replacement device. The cost of sealing the battery and not listening to customers is too high

7. trojan_horse

Posts: 5868; Member since: May 06, 2016

Quote: "The cost of sealing the battery and not listening to customers is too high" Really? Then how come did the S7 and S7 Edge sell so well, despite having sealed batteries?

32. spin9

Posts: 310; Member since: May 31, 2014

Through intensive advertising campaign. And that was about note 7 and its faulty battery. They would have save billions by just sending new batteries for devices with removable ones. Although, now that you mentioned it, it's a matter of luck that didn't happened to 7/7e

8. cnour

Posts: 2305; Member since: Sep 11, 2014

The cost of imitating Apple by sealing the battery and not listening to customers is too high.

17. tedkord

Posts: 17453; Member since: Jun 17, 2009

If imitating others had high costs, Apple would be bankrupt.

23. whatev

Posts: 2396; Member since: Oct 28, 2015

Lol, apple has always set the path for competitors, asian companies in general copy features of the pioneers and try to make it better at low cost but it definitely results in half baked product which deliver a subpar user experience compared to the one that inspired them, I studied that behavior on some classes at my MBA, Samsung was the best example of it

24. tedkord

Posts: 17453; Member since: Jun 17, 2009

Nobody has done more copying of the last four to five years than Apple. From the designs they stole from HTC, to the features they stole from Android.

28. whatev

Posts: 2396; Member since: Oct 28, 2015

I'm not trying to change your point of view, I've already tried many devices and OS's as to be able to decide which one is best for me, I've used Symbian (many versions until the last one on s^3), Maemo 5, windows phone (from 7 to 8.1), even android which gave the worst experience I've ever had on a phone (Motorola milestone and spice), actually I even missed my old N97 at that moment, I remember even at that time fandroids were saying that android was the best $#¡t that ever existed and I couldn't be more in disagree; I already used windows 10 mobile and finally jumped to the iPhone, I just decided I didn't want anymore a phone that I had to babysit, I wanted a phone that was stable, smooth with the best ecosystem and do the job it is supposed to do without installing a rom or flashing it if it got freeze, I'm just too old for that kind of child "fun". Then during my studies I just confirmed what I already knew by myself. In conclusion, you can use your money as you wish, I have proved to myself that I prefer to invest on the best experience and quality and I choose apple, and if you like android and Samsung, it's of but then don't try to bash others because they choose different

35. tedkord

Posts: 17453; Member since: Jun 17, 2009

Fortunately, I get all that, too. Since the Note 4 I haven't had to do much to set up my phone, it just works out of the box, smooth and powerful. Same with the Note 5 and Note 7.

27. willard12 unregistered

The latest features in the iPhone 7 plus are water resistance, dual camera....and I'm sure other things. I hope you didn't point these out as examples as you earn your MBA from the University of Phoenix. Name something, anything, today where Apple is setting the path for competitors. All you did was make a general statement, without naming a specific item. Unless you believe force touch and lightning headphone adapters are setting the path, then I hope Tim Cook is your adjunct professor.

3. LetsBeHonest

Posts: 1548; Member since: Jun 04, 2013

I think it will... Normal people usually don't take risk like they don't prefer change . This whole note fiasco surely did put a big bad name on Samsung's image. I hope they innovate some good battery tech for their next phones since current Li-iOn battery's are not so safe (may be thishttp://news.mit.edu/2016/lithium-metal-batteries-double-power-consumer-electronics-0817).

12. Nine1Sickness

Posts: 896; Member since: Jan 30, 2011

I hope it doesnt affect their sales too. I also hope they keep churning out them exploding batteries. Natural selection at its best.

19. tedkord

Posts: 17453; Member since: Jun 17, 2009

That's unnatural selection. Obviously you want to see the more intelligent removed shop you can finally compete in society. Pretty narcissistic, Steve would be proud.

9. truthwins unregistered

samsung the only thing you can do right now is cut note 7 price by half along with the price cut provide medical insurance to the customers who ever buys the note 7 .

10. darkkjedii

Posts: 31529; Member since: Feb 05, 2011

Get it handled Samsung, 3 extra days ain't bad. This issue has been handled extremely well, considering the issue, and the large amount of devices. It speaks volumes about how good the Note 7 is, that no one wanted to give it up without another one. I was really reluctant, now I have the best again.

11. CoastCity

Posts: 257; Member since: Mar 07, 2014

"only 200,000 affected South Korean customers have decided to exchange" "another 200,000 still need to return their devices" What those other 200.000 deside? Take their money back maybe?

14. LebronJamesFanboy

Posts: 671; Member since: Mar 23, 2013

"now I have the best again" The note 7 is not the best phone.

16. truthwins unregistered

the only best availaible out there is one plus 3 which only cost freaking 400$. im so glad that i made right choice, i saved my 300$ and bought a ps4 for the same amount of money.

42. cherry.dev

Posts: 107; Member since: Apr 15, 2016

i agree, Chinese phones really wreck Android big players. i got a brand new Redmi Note 3 Pro with SD650 for $125 that performs like last year Galaxy S6 with a much better battery, so why should i get an exploding $800 phone. lol. it runs the same app, OS, etc.

18. darkkjedii

Posts: 31529; Member since: Feb 05, 2011

It is to me, and last I checked....I spend my money, not yours.

22. truthwins unregistered

I didn't replied to u that reply was for other guy so get lost samsung apologist.

30. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Neither did he reply to you you retard monkey, get your eyes checked...

20. tedkord

Posts: 17453; Member since: Jun 17, 2009

It is. And the reviewers agree.

21. darkkjedii

Posts: 31529; Member since: Feb 05, 2011

He only saw the recall news. This phone is boss.

25. tedkord

Posts: 17453; Member since: Jun 17, 2009

Recall or not, his hate is strong and he would have been complaining anyway.

26. darkkjedii

Posts: 31529; Member since: Feb 05, 2011

100% agreed.

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