T-Mobile is wrapping up the year with a gift for customers: a free line. The company has begun notifying customers who qualify, according to one user who received the offer.
Limited-time offer for select customers
T-Mobile's free line offer is back. | Image Credit - neduarte1977
The free-line offer is not for everyone, and it cannot be triggered by users. Eligible users should see the promo appear within T-Life.
T-Mobile doesn't seem to be giving out lines randomly, though. Only customers who have been with the carrier for at least three years and who have a family account qualify, although there might be additional requirements that haven't been explicitly mentioned. You will likely need to have at least two paid lines on your account to qualify.
This is a limited-time offer and must be redeemed by visiting a T-Mobile store or calling the company at 833-579-2248.
While the monthly line charges will be waived, customers will still have to pay the $10 device charge and possibly taxes and fees.
A cherished T-Mobile tradition
T-Mobile's free line promo is one of its most popular offers, as the free lines are free for life. They are great for anyone looking to add a family member to their account.
T-Mobile used to be far more generous with its free-line offers back when it was the underdog, which is all the more reason to avoid letting this one slip by if you are eligible. Who knows how long it will be before the carrier offers something similar?
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Be warned, however, that this looks like a BYOD-only (Bring Your Own Device) promo, meaning the line is ineligible for future financing.
Would you jump on this offer if you got it?
Of course!
49.94%
No, it's a bait.
29.51%
Maybe.
20.55%
1674 Votes
A retention tactic
T-Mobile doles out free lines to discourage customers from switching. The company previously revealed that these offers help it retain customers planning to port out for one to three or even more years.
This means that T-Mobile isn't losing money by providing free lines to customers, as the line essentially pays for itself as the increased customer lifetime value offsets the cost of the line.
That's by no means unethical, though, and most customers believe the offer is mutually beneficial for them and the carrier.
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Anam Hamid is a computer scientist turned tech journalist who has a keen interest in the tech world, with a particular focus on smartphones and tablets. She has previously written for Android Headlines and has also been a ghostwriter for several tech and car publications. Anam is not a tech hoarder and believes in using her gadgets for as long as possible. She is concerned about smartphone addiction and its impact on future generations, but she also appreciates the convenience that phones have brought into our lives. Anam is excited about technological advancements like folding screens and under-display sensors, and she often wonders about the future of technology. She values the overall experience of a device more than its individual specs and admires companies that deliver durable, high-quality products. In her free time, Anam enjoys reading, scrolling through Reddit and Instagram, and occasionally refreshing her programming skills through tutorials.
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