Samsung confirms half of recalled Galaxy Note 7s have been exchanged in the US

Samsung confirms half of recalled Galaxy Note 7s have been exchanged in the US
The Galaxy Note 7 must be the most unlucky smartphone that's ever been produced. After it voluntarily recalled around 2.5 million units earlier this month, Samsung announced that the US exchange program is pretty much a success.

The South Korean company managed to replace half of the recalled Galaxy Note 7s in the United States in just a couple of days. About 1 million faulty phablets have been recalled in the US, which means Samsung replaced 500,000 phones sold in the country.

On top of that, Samsung confirmed that no less than 90% of Galaxy Note 7 owners have been opting to receive the new, safe Galaxy Note 7 since it became available in the US on September 21.

Since only 10% of those 500,000 opted to switch to another smartphone, it looks like Samsung has very loyal fans, at least in the US. Not to mention that some of those 10% might have switched the Galaxy Note 7 for another Samsung smartphones like the Galaxy S7 or Galaxy S7 edge.

All in all, it appears that there are still 500,000 potential faulty Galaxy Note 7 phones in the US, which must be exchanged, so Samsung still needs to work this out.

The US exchange program was among the first to be announced early this month, but it took Samsung about three weeks to bring Galaxy Note 7 replacements in the country.

All this time, owners of the Galaxy Note 7 have been invited to switch to another Samsung smartphone, get a refund, or receive a loaner until their new Galaxy Note 7 arrives in the country.

Samsung also took some safety measures to prevent another Galaxy Note 7 smartphone from exploding. The South Korean company issued a software update that limits the battery charge to a maximum of 60%.

Story timeline



1. truthwins unregistered

Samsung NO 7

6. Hallyu

Posts: 790; Member since: Jul 21, 2015

There's no use to try that hard, dude. The Note 7 is still the best smartphone of 2016. #Note2016

10. tedkord

Posts: 17318; Member since: Jun 17, 2009

Samsung No. 1

3. darkkjedii

Posts: 30972; Member since: Feb 05, 2011

Best phone of 2016. Note 7.

4. Jimrod

Posts: 1605; Member since: Sep 22, 2014

Best Phablet. ;p

14. darkkjedii

Posts: 30972; Member since: Feb 05, 2011

Phone/tablet. It's the best.

15. Jimrod

Posts: 1605; Member since: Sep 22, 2014

Ahh but I have to make a distinction because there are plenty of people like me who'd never buy a phablet to use as a phone just like I wouldn't use my iPad, Laptop or PC as a phone even though I technically could... The best "Phone" for me has to be something that's easy to fit in a pocket and use with one-hand at any time.

17. darkkjedii

Posts: 30972; Member since: Feb 05, 2011

I can dig it. I'll just call it the best mobile device.

20. Jimrod

Posts: 1605; Member since: Sep 22, 2014

... :) Sorry, having an anal day... Wait, not like that... :\

5. trojan_horse

Posts: 5868; Member since: May 06, 2016

Only 10% of the initial Note7 users decided to swap for another phone. That just explains how unmatched the Note7 is! There's just no worthy substitute for it. #Note7rules

7. SonyFindOneDroidple

Posts: 865; Member since: May 11, 2013

Dont say that! Isheeps don't like that. They thought that Note 7 is now dead. Haha

11. Jimrod

Posts: 1605; Member since: Sep 22, 2014

Well it proves that sheep behaviour exists for other brands too... Look at certain people here, owning a phone that has a fault which could potentially harm them and still resolutely sticking with it.* *Pre-fix.

8. Foxgabanna

Posts: 587; Member since: Sep 11, 2016

I have both. But the iPhone 7 Plus is the better phone hands down.

9. Freeza

Posts: 95; Member since: Apr 03, 2016

o.O Lol. IP7+ is just a blown up IP7 which add no new features other than the camera. It doesn't even have any new features comapred to my 6S+. Note 7 can't be compared with iPhones in the first place. It has its own niche market. Still Samsung made you buy it :p no use in you comparing it.

12. nctx77

Posts: 2540; Member since: Sep 03, 2013

Lol! Like the Note and S7 edge lol!

13. aikoo

Posts: 129; Member since: Feb 27, 2016

The Galaxy Note 7 and S7 edge have DIFFERENT UIs which deliver DIFFERENT experiences. The Note 7 have MORE features which deliver a MORE useful experience. The Note 7 has RELEVANT refinements that help with handling than the Galaxy S7 Edge. As far as I'm concerned, the iPhone 7 is legitimately a iPhone 6s without a home button and headphone jack... And erased some lines. I'm not including the camera because it's trash from what I've seen.

16. Hallucinator

Posts: 390; Member since: May 24, 2010

And the Note 7 has that cool Mission Impossible self destruct feature.

18. SonyFindOneDroidple

Posts: 865; Member since: May 11, 2013

Low standard hahahaa

19. natypes

Posts: 1110; Member since: Feb 02, 2015

Got my green battery icon a couple of days ago. Best phone made to date.

* Some comments have been hidden, because they don't meet the discussions rules.

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