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Minor hardware update delays Telstra Australia's Nokia Lumia 930 launch

Posted: , by Alan F.

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Minor hardware update delays Telstra Australia's Nokia Lumia 930 launch
An update posted on Telstra's own website, explains why the Nokia Lumia 930 launch for the Australian carrier, is delayed. After the mobile operator put the handset through its own testing, and approved it, an unexpected minor hardware update went through. That required Telstra to once again, put the phone through its paces.

As the carrier explains in its update, it likes to make sure that before each phone is sent out to Telstra customers, the handset is tested for "coverage performance, stability and data throughput." While the carrier didn't give the reason for the unexpected hardware update, it did say that the Nokia Lumia 930 is currently undergoing testing, which it hopes to complete as soon as possible.

Telstra said that as soon as it has revised pre-order and launch dates, it will make them public. The phone, along with the Nokia Lumia 630/635, are the first to come out of the box with Windows Phone 8.1 pre-installed.

"Hi All,

Thanks for your patience while we work through the launch date for the Lumia 930.

To ensure our customers have a great mobile experience on our network we have a policy of always testing the coverage performance, stability and data throughput performance of each mobile phone model before offering it to customers.

There was a minor hardware update made after we tested and approved the Lumia 930 that we were only recently made aware of. This has meant that we have needed to re-test the device to check it meets our performance benchmarks before putting it in the hands of our customers.

The testing is currently underway and we promise to complete this as quickly as possible. As soon as we can confirm the revised pre-order and launch dates we will update you."- Andy Volard, Director Device Management, Telstra

source: Telstra

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posted on 15 Jul 2014, 17:26

1. rd_nest (Posts: 1656; Member since: 06 Jun 2010)

Announced on April 2.
3.5 months later, it's still not available for sale. Why bother announcing it?
There is simply no buzz about this phone. No wonder WP is failing in the market for premium devices.

posted on 16 Jul 2014, 01:38

2. Krjal (Posts: 278; Member since: 19 Dec 2013)

Telstra has the slowest and least effective testing I've ever experienced. They spend months 'testing' phones only to have the same or more problems than other providers. Firmware updates are the same too. Whenever a mate on telstra is looking for a new phone I make sure they get it unlocked so they're not caught out like I was.

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