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Today is supposed to be a happy day for many. You know that feeling, waiting for your brand new phone to arrive and expecting it to arrive before the end of the day. I've enjoyed having that feeling many times, and most likely you have, too. However, there are some T-Mobile subscribers who had pre-ordered a new Pixel 10, Pixel 10 Pro, or Pixel 10 XL who are disappointed and frustrated today.
Buy your new Pixel 10 series phone right here, right now!
Get a $200 gift card with the Pixel 10 Pro
The Google Pixel 10 Pro offers an improved performance, a gorgeous display, and multiple Gemini features. The handset is now available with a fantastic $200 gift card at Amazon, but the promo won't stay up for too long.
If you prefer a larger screen, the Pixel 10 Pro XL might be a better pick for you. This device also ships with a fantastic $200 gift card at Amazon, making it much more tempting to get. Just like with the Pixel 10 Pro, this promo won't stay live for long, so act fast.
That's because they have received an email stating that the delivery of their new phones has been delayed. For example, one Reddit subscriber wrote to say, "I got an email from UPS last night saying arriving today and then this morning saying it's rescheduled. No delivery date, but got an email from T-Mobile that the phone is shipped too. Hopefully tomorrow since it's next day air."
He is not the only person who ordered a new Pixel 10 model from T-Mobile whose mood went from sky-high to rock bottom. Check out these posted comments. "I'm in the delayed category. My label was created 2pm yesterday, No updates in almost 24hrs. next day air my ass." and "My tracking just updated from delivering today by noon to delayed." Another Redditor was also affected by the delay and he wrote, "Got a shipping email saying it's supposed to be delivered today. Edit: mine updated to delayed."
Did your Pixel 10 series phone arrive today?
Yes. I'm very happy.
28.57%
No. I received a notice that it is delayed.
28.57%
I didn't order one.
42.86%
We already know that the Pixel 10 Fold, Google Pixel Watch 4, and Pixel Buds 2a won't ship until October, but what is happening today with the non-foldable Pixel 10 phones is something different. What makes this so frustrating is as late as today, most of these T-Mobile customers received a notification that their order would be delivered today. The following post seems to be the experience that some T-Mobile subscribers are dealing with: "I got an email from UPS last night saying arriving today and then this morning saying it's rescheduled. UPS says they won't have a delivery date until they have received the phone. But T-Mobile used via next day air service, so maybe tomorrow?"
With what is going in the world these days, waiting an extra day or two (or three or more) for your new phone is not a big deal. But I recall waiting for my Pixel 6 Pro that Verizon shipped to the wrong address and for a phone enthusiast, it is not a good feeling.
We have contacted T-Mobile to see if they have a response. If a statement is made, we will update this article.
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