AT&T says customers can exchange their Samsung Galaxy Note 7 for another device42
In its statement, AT&T says that due to safety concerns, subscribers are "strongly encouraged" to exchange purchased Samsung Galaxy Note 7 units for a new smartphone. Accessories that were bought can also be returned. We would recommend that you head to your local AT&T store to make the exchange, even if you made your Galaxy Note 7 purchase from AT&T's website. The carrier's reps are better equipped to handle your problem on a face-to-face basis.
So far, we have yet to hear from Verizon. As we told you earlier this morning, Samsung officials were reportedly in talks with the nation's largest carrier to discuss the situation. As soon as Big Red releases a statement, we will pass it along to you.
We imagine that the Samsung Galaxy Note 7 will be one of the major topics discussed this weekend by the top brass at carriers throughout the world. And since we never close, feel free to stop in anytime to check out the latest news on the Galaxy Note 7.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco