Certain OnePlus One users will get a free three month extended warranty in India

Certain OnePlus One users will get a free three month extended warranty in India
When OnePlus recently cut the price of the OnePlus One by $50 USD to $249 USD for the 16GB Silk White Model and $299 USD for the 64GB Sandstone Black variant, it left the current prices in India untouched. And while pricing still has not changed in the country, today the manufacturer has announced an extended warranty that is available for OnePlus One users and future OnePlus 2 owners in India. In fact, this new initiative will be available on all future OnePlus handsets.

Here is how it works. If your OnePlus One smartphone has service issues where a repair has been delayed, or your phone has been sent to the service center and has not been returned for more than 15 working days, you will receive a free three-month extended warranty for your phone. In the case of a dispute, the final word belongs to OnePlus.

This is being offered in India only, and includes units purchased from the official Oneplus.net website. Indian OnePlus One customers have been complaining of poor customer service with some saying that their phone has been at the service center for more than a month. The company admits that it has made mistakes and is hoping that the extended warranty will calm those who have had problems with their phone, or with customer service. India is an extremely competitive smartphone market and poor customer service could quickly lead OnePlus One customers to migrate to another manufacturer.


Recently, the company introduced a new toll-free number for its customers in India. The number, 000 8008 522 008, will connect the caller with customer service personnel.

source: OnePlus via TheTecholic

Related phones

One
  • Display 5.5" 1080 x 1920 pixels
  • Camera 13 MP / 5 MP front
  • Processor Qualcomm Snapdragon 801, Quad-core, 2500 MHz
  • Storage 64 GB
  • Battery 3100 mAh

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7 Comments

1. DirtyDan23

Posts: 280; Member since: Aug 12, 2014

Nifty

4. dimas

Posts: 3324; Member since: Jul 22, 2014

Sony should learn from one plus. Slashing big discounts on their old models because there are still people going for Z2 and Z1 compact.

6. waddup121 unregistered

wowzrtd

2. tomachas

Posts: 2; Member since: May 04, 2015

Just about enough time to get reply from OnePlus One customer care if anything goes wrong with a phone.

3. dimas

Posts: 3324; Member since: Jul 22, 2014

Keep slashing the price and adding warranty months, one plus. You still have a great phone, just fix the few bugs on touchscreen and people will buy it instead of the latest flagships.

7. Af1rPA

Posts: 712; Member since: Jun 12, 2014

Is OnePlus still building the phones once an order has been placed or do they now have a bunch of unsold already built phones? I thought they have been selling the phones below cost. The price drop is great but it makes me think they are maybe using cheaper components now. I wonder if a June 2015 OnePlus has the same components as a June 2014 OnePlus.

8. tedkurd unregistered

Apple needs to stop being so successful because I'm sick of staying inside all day making fun of them.

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