Certain OnePlus One users will get a free three month extended warranty in India

Certain OnePlus One users will get a free three month extended warranty in India
When OnePlus recently cut the price of the OnePlus One by $50 USD to $249 USD for the 16GB Silk White Model and $299 USD for the 64GB Sandstone Black variant, it left the current prices in India untouched. And while pricing still has not changed in the country, today the manufacturer has announced an extended warranty that is available for OnePlus One users and future OnePlus 2 owners in India. In fact, this new initiative will be available on all future OnePlus handsets.

Here is how it works. If your OnePlus One smartphone has service issues where a repair has been delayed, or your phone has been sent to the service center and has not been returned for more than 15 working days, you will receive a free three-month extended warranty for your phone. In the case of a dispute, the final word belongs to OnePlus.

This is being offered in India only, and includes units purchased from the official Oneplus.net website. Indian OnePlus One customers have been complaining of poor customer service with some saying that their phone has been at the service center for more than a month. The company admits that it has made mistakes and is hoping that the extended warranty will calm those who have had problems with their phone, or with customer service. India is an extremely competitive smartphone market and poor customer service could quickly lead OnePlus One customers to migrate to another manufacturer.


Recently, the company introduced a new toll-free number for its customers in India. The number, 000 8008 522 008, will connect the caller with customer service personnel.

source: OnePlus via TheTecholic

Related phones

One
  • Display 5.5 inches
    1920 x 1080 pixels
  • Camera 13 MP (Single camera)
    5 MP front
  • Hardware Qualcomm Snapdragon 801
    3GB RAM
  • Storage 64GB,
  • Battery 3100 mAh
  • OS Android 6.0 Marshmallow
    CyanogenMod UI

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