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Microsoft offers Surface Complete, a $99 warranty to protect your investment

Posted: , by Alan F.

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Microsoft offers Surface Complete, a $99 warranty to protect your investment
Drop your Microsoft Surface RT in the toilet? Did a seagull swoop down, grab your Microsoft Surface Pro and drop in on hard concrete? If you have Surface Complete, you're covered. The $99 warranty is available from Microsoft online or at Microsoft's retail stores and it covers everything over a period of two years. As we told you recently, the teardown of the Microsoft Surface Pro shows that the slate is nearly impossible to repair with the tablet scoring a "1" out of a possible 10 points on iFixit's repairability scale.

Protect your Microsoft Surface RT with Surface Complete

Protect your Microsoft Surface RT with Surface Complete

Considering that you are paying anywhere from $500 to $1,000 for your Microsoft Surface tablet, you are not going to be too quick to buy a new one if it is damaged. Spending $99 for Surface Complete might be the best money you shell out this year. If you bought your tablet from a Microsoft retail store, you have 45 days from the time you purchase it to decide whether or not to purchase Surface Complete.

One last note, but a very important one. Those who purchase the Microsoft Surface from Best Buy, Staples are another retail store will not be automatically covered. One interpretation of the fine print is that a Surface purchased from a Best Buy or Staples store could be covered by the warranty if its condition is verified first at a Microsoft Store.

source: ZDNet via Slashgear

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1. roscuthiii posted on 16 Feb 2013, 14:47

Good job Microsoft. Model yourselves a little more like Apple.

I picture Microsoft to be Cameron Frye swimming in the wake of Apple's Ferris Bueller.

Sorry... slow weekend workday. The mind wanders.

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2. rusticguy posted on 16 Feb 2013, 15:08

This is called "Pickpocketing" and yet show brave face that they are doing service :)

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3. abecedef posted on 16 Feb 2013, 16:43 3

I really like Microsoft, but that should be included in the device price.

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4. pongkie posted on 16 Feb 2013, 18:58 1

Tech companies/retailers should stop calling it warranty but a insurance. If you give warranty to something you should be confident your product has high quality.

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5. nlbates66 posted on 16 Feb 2013, 19:40

apparently if you have this cover then they'll even allow a replacement when you spill your coffee all over your tablet. :P

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6. BattleBrat posted on 16 Feb 2013, 21:36

I'm about to buy a square trade warranty for mine...Bought mine directly from Microsoft

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7. haseebzahid posted on 17 Feb 2013, 01:29

i thought everything came with extended warrenty options for extra cash in usa and eu

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