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Microsoft offers Surface Complete, a $99 warranty to protect your investment

Posted: , by Alan F.


Microsoft offers Surface Complete, a $99 warranty to protect your investment
Drop your Microsoft Surface RT in the toilet? Did a seagull swoop down, grab your Microsoft Surface Pro and drop in on hard concrete? If you have Surface Complete, you're covered. The $99 warranty is available from Microsoft online or at Microsoft's retail stores and it covers everything over a period of two years. As we told you recently, the teardown of the Microsoft Surface Pro shows that the slate is nearly impossible to repair with the tablet scoring a "1" out of a possible 10 points on iFixit's repairability scale.

Protect your Microsoft Surface RT with Surface Complete

Protect your Microsoft Surface RT with Surface Complete

Considering that you are paying anywhere from $500 to $1,000 for your Microsoft Surface tablet, you are not going to be too quick to buy a new one if it is damaged. Spending $99 for Surface Complete might be the best money you shell out this year. If you bought your tablet from a Microsoft retail store, you have 45 days from the time you purchase it to decide whether or not to purchase Surface Complete.

One last note, but a very important one. Those who purchase the Microsoft Surface from Best Buy, Staples are another retail store will not be automatically covered. One interpretation of the fine print is that a Surface purchased from a Best Buy or Staples store could be covered by the warranty if its condition is verified first at a Microsoft Store.

source: ZDNet via Slashgear

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posted on 16 Feb 2013, 14:47

1. roscuthiii (Posts: 2027; Member since: 18 Jul 2010)

Good job Microsoft. Model yourselves a little more like Apple.

I picture Microsoft to be Cameron Frye swimming in the wake of Apple's Ferris Bueller.

Sorry... slow weekend workday. The mind wanders.

posted on 16 Feb 2013, 15:08

2. rusticguy (Posts: 2828; Member since: 11 Aug 2012)

This is called "Pickpocketing" and yet show brave face that they are doing service :)

posted on 16 Feb 2013, 16:43 3

3. abecedef (Posts: 4; Member since: 17 Jan 2013)

I really like Microsoft, but that should be included in the device price.

posted on 16 Feb 2013, 18:58 1

4. pongkie (Posts: 526; Member since: 20 Aug 2011)

Tech companies/retailers should stop calling it warranty but a insurance. If you give warranty to something you should be confident your product has high quality.

posted on 16 Feb 2013, 19:40

5. nlbates66 (Posts: 328; Member since: 15 Aug 2012)

apparently if you have this cover then they'll even allow a replacement when you spill your coffee all over your tablet. :P

posted on 16 Feb 2013, 21:36

6. BattleBrat (Posts: 1377; Member since: 26 Oct 2011)

I'm about to buy a square trade warranty for mine...Bought mine directly from Microsoft

posted on 17 Feb 2013, 01:29

7. haseebzahid (Posts: 1853; Member since: 22 Feb 2012)

i thought everything came with extended warrenty options for extra cash in usa and eu

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