Google seeks customer support pros for the Nexus One?
Getting people to change their habits is hard, if not impossible. Phone buyers are used to getting answers from live people at the company that sold them the phone, which in the case of the N-One, meant Google. According to Digital Inspiration, Google has posted on its job board that it is seeking a Phone Support Program Manager Android/Nexus One. The job is based at the company's Mountain View campus and the person hired will be responsible for, "ramping up and managing operations of Google's telephone support for our direct-to-consumer Android/Nexus One customers," While Google declined to discuss anymore info related to building out Nexus One support, they did confirm that the ads are legitimate. "The optimal candidate will have direct experience in call center andpartner management to drive customer satisfaction around their supportexperience," says Google. And while the person hired will be in charge of putting together a phone support team, most likely that department will be outsourced to a third party vendor.
HTC Nexus One Specifications | Review
source: digitalinspiration via Gizmodo