Following another incident, AT&T stops exchanging and selling the Samsung Galaxy Note 7

Following another incident, AT&T stops exchanging and selling the Samsung Galaxy Note 7
Following word that another replacement Samsung Galaxy Note 7 unit had exploded, AT&T said today that enough is enough. The nation's second largest carrier has released a statement saying that based on recent reports, AT&T is no longer exchanging recalled Galaxy Note 7 models for the replacement units. It also will no longer sell the Galaxy Note 7 to customers.

Instead, AT&T customers who own the recalled Samsung Galaxy Note 7 can visit an AT&T retail location and exchange it for another Samsung made handset, or any other smartphone in stock. If it turns out that the new wave of explosions are caused by the replacement units, Samsung will end up losing billions in current and future sales and also be on the hook for the lawsuits that are sure to follow.


In the latest incident, Virginia's Shawn Minter woke up at 5:45am to find his replacement Galaxy Note 7 exploding into flames on his night stand. He sent documentation about his phone to The Verge, confirming that it was a replacement unit.

As we told you early this morning, an email sent by Samsung that was not meant for the eyes of victim Michael Klering, shows that the company has been aware that the replacement units were dangerous no later than last Tuesday. Since then, replacement Galaxy Note 7 units have exploded inside an aircraft, in Taiwan, and in Kentucky. Samsung says that it is investigating the explosions. 


source: AT&T, TheVerge

Related phones

Galaxy Note 7
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12 MP / 5 MP front
  • Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh

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140 Comments

1. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

This Note 7 s**t has just been a disaster, smh at Sam.

5. Scott93274

Posts: 6040; Member since: Aug 06, 2013

They should have kept this one the Note 6... but no....

47. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

IKR, they totally jinxed themselves lol.

68. LebronJamesFanboy

Posts: 671; Member since: Mar 23, 2013

At this point, any person who still has a Note 7 is officially an idiot.

7. Xperia14

Posts: 1208; Member since: Sep 01, 2015

Unbelievable that their quality control failed two times..

22. Martin_Cooper

Posts: 1774; Member since: Jul 30, 2013

Whats not gonna surprise me is someone discovering that they used the same old dangerous batteries to cut corners once again.

64. sgtdisturbed47

Posts: 970; Member since: Feb 02, 2012

I'm not surprised at all. Look at what Samsung has gone through with their televisions over the years. They don't care about QC and come up with creative excuses when devices fail. Now, with their Note 7, they SEEM to do the right thing and issue a recall, but bad QC is bad QC so I totally saw ahead of time that this would happen.

27. Mxyzptlk unregistered

Or lack of.

32. Bm888

Posts: 517; Member since: Jul 06, 2015

I think there's more than meets the eye in the debacle... I sense a design flaw in engineering or note 7..most likely about the IP certification..that cause hit waves overload to the battery... since note 5 spen debacle.. .the engineers have been sleeping on the job or doing sabotage for some reason

43. Bankz

Posts: 2550; Member since: Apr 08, 2016

My point exactly. There's more to this than samsung are willing to admit. They're obviously lyeing about something dangerous that might cause a scandal. I mean, how can you fail on quality control twice. Btw, androidcentral just officially made their stand on the issue on sunday by saying "DONT BY A SAMSUNG GALAXY NOTE 7" it can come worse than that tbh.. So this is my own stand as well "SAMSUNG DISCONTINUE THE NOTE 7 LINE NOW"

50. Bernoulli

Posts: 4362; Member since: Sep 01, 2012

the IP certification did not affect sony though....

113. jellmoo

Posts: 2660; Member since: Oct 31, 2011

Volume could be a factor.. You're bound to see more failures with 10 million devices sold versus 39 devices sold.

129. Bernoulli

Posts: 4362; Member since: Sep 01, 2012

true, the thing is that 1. Sony did NOT sell 39 devices. From the millions of xperia handsets in the wild we have yet to see such a high failing rate compared to sammy, especially when it had only been two weeks.

30. Mxyzptlk unregistered

Shamesung

128. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

You mean Flamesung

66. NarutoKage14

Posts: 1348; Member since: Aug 31, 2016

Looks like it's just going to snowball downhill and out of control from here. The first carrier called it quits on the Note 7 and I bet the rest of the US carriers will follow soon enough.

75. rick_mobile

Posts: 359; Member since: Dec 13, 2010

For some reason i feel like a competitor is involved in some way. I cant shake the feeling, maybe I'm wrong. Sabotaging from the inside or through code. Specially since they are exploding without being plugged in...

94. kiko007

Posts: 7521; Member since: Feb 17, 2016

Stop smoking weed on Sundays dude.

125. rick_mobile

Posts: 359; Member since: Dec 13, 2010

Lol fair ebough. Maybe that was too stretched

2. Ninetysix

Posts: 2965; Member since: Oct 08, 2012

Sad face :(

3. kiko007

Posts: 7521; Member since: Feb 17, 2016

Just let it die Samsung. I don't want to see you ruin your reputation by continuing this nonsense.

6. Scott93274

Posts: 6040; Member since: Aug 06, 2013

No joke. They have serious PR damage control to do. Between the Note 7 and their washing machines tearing themselves apart... their brand is wrecking havoc.

56. Bankz

Posts: 2550; Member since: Apr 08, 2016

Yet u hear some retard coming here saying this is the best phone and you wonder how possible it can be with all this issues in just one single device. If anything this phone is such a massive fail tbh

70. Unordinary unregistered

I just dont get how something is instantly categorized as "the best device" if its f**king exploding left and right. The best at exploding maybe. #bombgate

102. lyndon420

Posts: 6883; Member since: Jul 11, 2012

The gate euphemism is an apple thing...not Samsung - just saying.

136. Nico85

Posts: 18; Member since: Dec 15, 2011

The gate euphemism is a Nixon thing ;)

137. lyndon420

Posts: 6883; Member since: Jul 11, 2012

This is a phone site...let's not get too technical lol.

112. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

They were saying it is the best device if the exploding battery issue is resolved, learn to use common sense.

120. Unordinary unregistered

Hahah I dont believe I've seen that in 100% of the past relative posts. You loyalists arw hilarious lmao. Two replies from you in 2 mins in two seperate posts. I must be hurting your feelings

121. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

"Two replies from you in 2 mins in two seperate posts. I must be hurting your feelings" Same goes for you LOL Loyalist? To Samsung? Wow, I love using my XPERIA smartphone and iPad mini, I must be really a Samsung loyalist. LOL

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