Apple is aware of "Error 56" bricking some iPad Pro 9.7 units

Apple is aware of
Yesterday, we heard that the latest iOS update — 9.3.2 — has been reported to brick a number of Apple's newest tablets – the iPad Pro 9.7. Reports said that, post update, some of the slates would end up just showing a mysterious “Error 56” message, instructing the user to plug their device to iTunes. Following those instructions would still not wake the device up, however.

Apple has since issued an official statement on the matter, saying that the company has received a small number of complaints and that anyone who can't restore their device through the iTunes link should contact Apple support. The company says it is looking into the cause of the issue.

If you own an iPad Pro 9.7 and still haven't updated to the new iOS, we'd recommend you don't risk it and wait for the next patch. The fixes and tweaks that can be found in 9.3.2 are very niche and you may not even know they exist. Here's the changelog:

  • Fixes an issue where some Bluetooth accessories could experience audio quality issues when paired to the iPhone SE
  • Fixes an issue where looking up dictionary definitions could fail
  • Addresses an issue that prevented typing email addresses when using the Japanese Kana keyboard in Mail and Messages
  • Fixes an issue for VoiceOver users using the Alex voice, where the device switches to a different voice to announce punctuation or spaces
  • Fixes an issue that prevented MDM servers from installing Custom B2B apps


source: iMore

Related phones

iPad Pro 9.7-inch
  • Display 9.7" 1536 x 2048 pixels
  • Camera 12 MP / 5 MP front
  • Processor Apple A9X, Dual-core, 2260 MHz
  • Storage 256 GB
  • Battery 7306 mAh

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73 Comments

1. tech2

Posts: 3487; Member since: Oct 26, 2012

It just 'bricks' !

7. 444777

Posts: 399; Member since: May 02, 2016

Just like every updates. They fix one and another few arrives.

17. submar

Posts: 713; Member since: Sep 19, 2014

Expecting 20 patches for iOS 10.

2. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

#BrickGate "saying that the company has received a small number of complaints" I can guarantee iSheep will begin bahing this as an excuse of why it's a non-issue...it's what happens with every iGate issue.

3. nithyakr

Posts: 161; Member since: Jun 20, 2014

Same way you are bashing that this bug is the end of world!

9. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

"bashing that this bug is the end of world!" Lol, really? Is that what iSheep have been interpreting every mention of #AntennaGate to #BendGate as? The arrogance and narcissism sure is strong in the herd...

11. 444777

Posts: 399; Member since: May 02, 2016

Now that Apple has succeeded beyond our wildest dreams, some bloggers find it hard to resist exploring the idea that all companies have a natural business cycle: birth, maybe a mini-death, revival, and final demise. It’s an intriguing proposition, especially for Apple fans who are especially touchy about the prospect. What’s a good approach to all this fuss? The biggest in denial fanboy.

14. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

That final demise may never happen in this lifetime. So long as the average joe keeps believing what they see on TV and Apple remains a master in advertising, that demise may not come for a few more decades. That's more than enough period of time for them to create an innovative copy machine with that $200B reserve if not an innovative idea, and possibly experience yet another revival...

41. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Money can not save you from dying. Ask Micheal Jackson, Whitney Houston, Elvis Presley and Prince and many more. Money doesn't prevent death, it simply prolongs the agony of defeat. Ask Sears!

21. nithyakr

Posts: 161; Member since: Jun 20, 2014

Do you really want to use 'gate' at the end of all the bugs of Apple Devices? It's really getting a bit old now. Its DroidSheeps like you who make these issues a big deal. Just like when the Bendgate happened. But same thing happened on Nexus 6P. But all the Droidsheeps keep their eyes and mouths closed! Apple will fix it and send an update soon. Unlike on android where you have to wait months to get software updates.

35. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Couldn't give a rat's ass if you find it "old". Don't like it, simply stfu and move on instead of getting immensely butt-hurt... "Its DroidSheeps like you who make these issues a big deal." Cry me a river you ignoramus iSheep, anything exposing hypocrisy, lies and reality distortion fields is worth spreading IMO, regardless of context. And guess what, your herd master has an endless list of such ( http://www.dereferer.org/?http%3A%2F%2Fbit%2Ely%2F1si5DVX )...but why would an iSheep care, apple would never dare teach them to think for themselves, so it's no big deal to them. "Apple will fix it and send an update soon. Unlike on android where you have to wait months to get software updates." Sure they will, just like they've done 11 times now for iOS 9...saddest part, they still dictate what OS version every iSheep can have their device, even with the latest version being a disaster, instead of simply giving users the choice to install what worked for them...but what they command, iSheep obey, so, they never bother.

43. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

This isn't a bug. This is Apple porrly testing updates, meant to fix another poorly tested update, which was meant to fix another poorly tested updates; which has now happened with 3 firmware's and 8 patches. This isn't a bug, this is simply poor testing and trying to rush fixes that have not been thoroughly tested. If this was happening to Google or Samsung for example, you'd all be opening champagne bottles in celebration!

40. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

He never said it was the end of the world. But this is simply careless. iOS9 has had 3 firmware updates and now will need its 8th patch to the firmware. This latest fix was 9.3.1. Which caused issues for many. Now they made 9.3.2, which fix that issue and now is causing another. It apep[ars all the past firmware fix and patches have all cause new issues no one was having. No one ever said it was the end of the world. The fact you are acting like this isn't a bigger issue than it is, makes you ignorant. if this was Google/Android/Samsung or anyone else, you'd be trumpeting how its the end of the world. HYPOCRITE!

39. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

FirmwareGate...PatchGate...Can'tGetOurUpdatesRight​Gate. WeArentTestingOurUpdatesGate.

5. Arthurhkt

Posts: 723; Member since: Apr 19, 2012

I wonder later on will they call it as one of their new "function", also known as iBricks.

10. 444777

Posts: 399; Member since: May 02, 2016

iShut iLost

6. emmawilliam834

Posts: 241; Member since: Feb 09, 2016

Yesterday i comment that If you’re feeling comfortable with your current version of iOS you can sit back and wait for more iOS 9.3.2 feedback and potential fixes to arrive. But if some one wants to install the new update must check these 4 Reasons Not to Install iOS 9.3.2 http://www.smartphonesupdates.com/4-reasons-not-install-ios-9-3-2/ before updating. It's entirely likely something broke between the final beta and public release.

12. tedkord

Posts: 17312; Member since: Jun 17, 2009

I'm betting that only nine people were affected by this.

19. 444777

Posts: 399; Member since: May 02, 2016

You mean more like majority of them.

27. tedkord

Posts: 17312; Member since: Jun 17, 2009

I have no idea, I was only joking. Doesn't matter to me either way. I'm sure Apple will fix it.

13. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

This is why I always wait 24 hours before updating be it a beta or full release software. No matter what kind of software your device is running on you should never update right away, better to wait and see if there are any reported issues first.

15. meanestgenius

Posts: 21779; Member since: May 28, 2014

This BS is happening again?! Come on, Apple. Get it together with the software, already. I was ready to update my iPad Pro 9.7 inch until I read about this elsewhere. How can a company in Apples position that posts smack-dab on their own site how iOS is "the most advanced operating system in the world" keep having these software issues where they have to release more software updates to fix the software update that was supposed to fix problems, but instead causes more problems? Apple really needs to THOROUGHLY TEST their software before releasing it to the masses, because that clearly isn't happening.

24. k4ever

Posts: 240; Member since: Oct 08, 2014

First, Apple is lying about iOS being "the most advanced operating system in the world." Android has more useful features and is lightyears ahead of iOS. Second, IMO Apple motives for releasing frequent iOS updates have nothing to do with fixing bugs, adding new features, or even proving security updates. I think they are doing this to say "look at me, I release updates frequently" and to break support for jailbreaking. I said before that Apple needs to thoroughly test their software before releasing it and kiko had the a$$.

51. darkkjedii

Posts: 30969; Member since: Feb 05, 2011

MG, don't know what's going on over at Apple, but damn my dude...they need to get on it. I refused the last two updates, I'm still on 9.3, just don't trust these last two. I'm really not that interested in the new iPhone, but two things for sure...I won't camp out or be an early adopter. It's now wait n see for me with Apple. I've seen too much of a decline since iOS 6, and I don't like what I'm seeing. Every iteration of 7, 8, and 9 have been fix this/break that, and it's just crazy. My eyes are squarely on the Note 6, I just hope the only option isn't 32 with SD. If it is, on to next year.

60. 444777

Posts: 399; Member since: May 02, 2016

Lier.

63. darkkjedii

Posts: 30969; Member since: Feb 05, 2011

Lier is not a word. Everyone on the site saw that you lied, and that's all that matters.

68. meanestgenius

Posts: 21779; Member since: May 28, 2014

Totally agree with you, darkk. Apple needs to get it together. A company of Apples stature should not be having this much trouble with software.

70. darkkjedii

Posts: 30969; Member since: Feb 05, 2011

I'm confused as to why. Due to their secrecy, you just never know. The hardware is more than powerful enough to run the software, and there's no skin, so what's the issue? I'm thinking laziness, rushing, or a lack of thorough protocol. Either way, I'm not updating anymore, nor am I early adopting, until I see some improvements. No new Apple devices for now.

72. meanestgenius

Posts: 21779; Member since: May 28, 2014

I agree. I stopped automatic updates on my iPad Pro as well, and refuse to update my device in the future before all the bugs are worked out.

73. darkkjedii

Posts: 30969; Member since: Feb 05, 2011

Smart move. Apple is not on my nice list at the moment, I'll keep what I have (6S Plus, AppleWatch, and Air 2), but I'm at that point where I have to wait and see. Looks, software, hardware, and stability are lacking.

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