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Some Samsung Galaxy Note 9 displays are exhibiting signs of light leakage

Some Samsung Galaxy Note 9 displays are exhibiting signs of light leakage
The Samsung Galaxy Note 9 has been in some buyers' hands for no more than a few days, and already several owners have spotted an annoying problem. Along the left side of the screen, there is what appears to be a light leak that once spotted, becomes a major distraction to Galaxy Note 9 users. The problem is occurring right where the edge of the display hits the metal frame.

Several Samsung Galaxy Note 8 and Galaxy S9 users said that the same exact thing occurred with their phones. But the situation might not be as dire as it appears. There are some Galaxy Note 9 owners who believe that what appears to be a light leak is really an illusion that appears due to the curved screen and reflections from inside the display. Supposedly, not all units have this due to the way that the phone is painted during the manufacturing process.

Samsung is reportedly looking into the matter and as soon as it issues a statement, we will pass it along to you. In the meantime, if you have noticed this same issue on your new Galaxy Note 9, feel free to weigh in by leaving your comments in the box below.

Some Samsung Galaxy Note 9 units are exhibiting signs of light leakage along the left edge of the screen

Some Samsung Galaxy Note 9 units are exhibiting signs of light leakage along the left edge of the screen


Related phones

Galaxy Note 9
  • Display 6.4" 1440 x 2960 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 845, Octa-core, 2800 MHz
  • Storage 512 GB + microSDXC
  • Battery 4000 mAh(29h 3G talk time)

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72 Comments

Phonehex

Posts: 681; Member since: Feb 16, 2016

Fake news.

matistight

Posts: 855; Member since: May 13, 2009

Nah, has happened since the s7 edge. s**tty production value

umaru-chan

Posts: 298; Member since: Apr 27, 2017

Yeah, you are totally right. Since the news have bad implication for Samsung mobile it is 100 percent a fake news.

daniyal_05

Posts: 93; Member since: Nov 15, 2017

My note 5 display is malfunctioning since last week. The purple patch on the left top of screen has started spreading fast I hate this planned obsolescence strategies. Never gonna buy samsung again imho This phone barely lasted 3 years I wanted to keep it atleast 2-3 years more. Might still rock this faulty phone with me to expose samsung to all my friends colleagues so they refrain from buying samsung phones and facing similar problems like I did

umaru-chan

Posts: 298; Member since: Apr 27, 2017

Well, I don't blame you for not wanting to buy a Samsung phone ever again and also preventing your friends and family to make the same mistake after your horrible experience with Samsung phone.

BuffaloSouce

Posts: 1042; Member since: May 01, 2017

Shut up ALL brands have their issues.

sissy246

Posts: 6701; Member since: Mar 04, 2015

And we are supposed to just believe you, LOL And if you really do have a bad spot on the left top of your screen how do we know how you have treated that phone, how many times have you dropped it. The person that bought my note 5 is still rocking it with no problems. s**t can happen to any phone at any time no matter how old it is.

matistight

Posts: 855; Member since: May 13, 2009

Pretty sure I already told you that you broke your screen. Stay away from oled screens.

darkkjedii

Posts: 30343; Member since: Feb 05, 2011

We mos def believe you...without a doubt.

tedkord

Posts: 16890; Member since: Jun 17, 2009

No, it's fake news because oled displays don't have a backlight to leak out, so light bleed is impossible. This story comes out every year, it's distortion/reflection from the curved edge. It is not, and cannot be, light bleed.

Xperia14

Posts: 1186; Member since: Sep 01, 2015

It's light bleed from the display through the frame, as there's a gap probably due to a faulty manufacturing process.

tedkord

Posts: 16890; Member since: Jun 17, 2009

No, it isn't. It's reflection/distortion from the glass curve. There's no backlight, so there's nothing to bleed.

sissy246

Posts: 6701; Member since: Mar 04, 2015

Exactly It is nothing more then a reflection. If you hold the phone turned to the left you will see it on the left and if you turn to right you will see it on the right, hold straight on and it goes away.

VandaL

Posts: 1; Member since: Aug 28, 2018

nope, already sent my note 9 back to my provider. I have images of it but am not able to share them here. Now my provider tells me I have to wait 3-7 days for Samsung "SPECIALIST" to examine the issue.

rizkyfirmans

Posts: 3; Member since: Jun 09, 2015

You only see that light leaked when you're in the dark place. For those who have Note 9 and also have S9/S9+, you can compare that light leaked. S9 even worse.

BuffaloSouce

Posts: 1042; Member since: May 01, 2017

Where at? I'm not seeing it on my S9+...

rizkyfirmans

Posts: 3; Member since: Jun 09, 2015

Really ? So you're lucky, Bro.

Walkermoon

Posts: 36; Member since: Aug 22, 2015

Not seeing anything of that sort on my S9+.

Xperia14

Posts: 1186; Member since: Sep 01, 2015

Both the s8 and s9+ here in my house have it as well.

JMartin22

Posts: 2303; Member since: Apr 30, 2013

Wasn’t this normal with phones that had curved displays

matistight

Posts: 855; Member since: May 13, 2009

Yes it was. Happened on many s7 edges in my experience

CLmaster

Posts: 98; Member since: Sep 06, 2014

Ugh... Same thing happened to my Note 8. I changed it immediately at best buy. It baffles the mind how the same defects keep appearing generation after generation. The worst thing is that it is noticeable at low light like when you are at home and it is super annoying. So when you are at a store it's difficult to show to them for a replacement without looking crazy. My 2nd note 8 had the problem at a way smaller level, but it was still there (way better than the first one though).

tedkord

Posts: 16890; Member since: Jun 17, 2009

It's not a defect, and it's not light bleed. AMOLED displays can't have light bleed, because there's no light to bleed. They don't have backlights like LCD displays, each pixel lights individually.

Xperia14

Posts: 1186; Member since: Sep 01, 2015

The light can still bleed throuhg the frame if there's a gap...

tedkord

Posts: 16890; Member since: Jun 17, 2009

An empty cup can't leak water, and a phone without backlight can't leak light. It was explained years ago when the same phenomenon occurred with the S6 Edge.

CLmaster

Posts: 98; Member since: Sep 06, 2014

So the people from Samsung at bestbuy recognized that the leak was bad and changed it for me. They saw it, I saw it, my roomate saw it, I compared it to my new Note 8 which was way better, but you are the one that's right. As Xperia14 said, the bleed comes from a gap between the metal frame and the screen. There IS a leak of light and you can easily find pictures proving online.

anandhts4u

Posts: 8; Member since: Aug 14, 2012

then what about its water resistant?

matistight

Posts: 855; Member since: May 13, 2009

True. Though they're rarely ever water resistant. If Samsung trusted it, then they'd offer it in the warranty, but they don't.

tedkord

Posts: 16890; Member since: Jun 17, 2009

No phones offer it on the warranty, because they can't prove how deep the phone was submerged. In fact, they've been tested and proven over and over again that they are water resistant to the advertised specs. All phones that advertise IP ratings passed the tests.

rizkyfirmans

Posts: 3; Member since: Jun 09, 2015

Water resistant is still ok. You still can swim with your Note 9.

* Some comments have been hidden, because they don't meet the discussions rules.

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