LG settles suit over bootlooping; class action members get $425 cash or $700 rebate

Members of the class action suit filed against LG over the bootlooping experienced on several of its devices, now have a decision to make following LG's settlement of the legal action against it. Those who are part of the class action need to fill out and submit a "Proof of Claim" survey by February 12th to receive either a $700 rebate toward the purchase of a new LG handset, or $425 in cash.

The law firm that represented some owners of the LG G4, LG G5, LG V10, LG V20, and the LG built Google Nexus 5X, Girard Gibbs, took the case after several units of these phones continued to try and reboot in an endless series of attempts that made it impossible for the handsets to be used by their owners. Originally, the class action dealt only with the LG G4 and LG V10. But the three other models were added to the proceedings last April. As it turned out, the bootlooping was caused by a poor soldering job on the CPU, which caused these models to freeze, or continuously attempt to boot up over and over and over and over and, well, you get it by now.

We had hoped to give you a link to the "Proof of Claim" survey that needs to be turned in by February 12th, but the survey has been taken down. Also removed was the settlement page on Girard Gibbs' website. If you are a member of the class, you don't want to be late to file your claim. You can call the law firm at 415-981-4800, or try the links in case they start working again. (Proof of Claim|Settlement page)

If you do successfully file your claim, you should receive your award sometime in March.

source: GirardGibbs via AndroidAuthority



2. kiko007

Posts: 7525; Member since: Feb 17, 2016

Not a bad sum, all things considered.

12. cheetah2k

Posts: 2325; Member since: Jan 16, 2011

Thank goodness no such issues with the LG V30. She's an awesome handset

3. Tipus

Posts: 913; Member since: Sep 30, 2016

Great deal for lg owners

4. JocularJ

Posts: 222; Member since: Apr 27, 2011

And here I am with a v20 and never heard about this till it's literally too late

8. foreverNOOB

Posts: 185; Member since: Jul 07, 2017

Did your V20 bootloop or you're just panic?? Because my back up phone V20 (which it was purchased in November 2016 from South Korea) still survive from these bootloop problem.

5. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

Did Google Nexus 5X too had bootloop issues? One of my friend owns Nexus 5 which was too made by LG though never heard about bootloop issues from him.

6. AngelicusMaximus

Posts: 780; Member since: Dec 20, 2017

It did & so did the G3, so I'm surprised that wasn't on the list.

7. foreverNOOB

Posts: 185; Member since: Jul 07, 2017

G3 did't bootloop in large quantities like g4/v10/nexus 5x. And i had seen many people still using G3 now, in 2018...but most of G4/V10 didn't survive even first year of it's life.

9. AngelicusMaximus

Posts: 780; Member since: Dec 20, 2017

That's beside the point. It did bootloop as you freely admit & as such, I'm surprised it wasn't on the list.

10. plasteek

Posts: 265; Member since: Jun 07, 2015

Get your $425 cash and run !!!!

11. sissy246

Posts: 7129; Member since: Mar 04, 2015

That turned out pretty good for the boot loop owners.

13. Mopowa21

Posts: 33; Member since: Jan 16, 2017

I didn't do the last step to be part of the lawsuit lol wish I finished it now

14. SuitablyEpic

Posts: 1; Member since: Feb 03, 2018

According to a blogpost on that website you list there is no class action settlement.

* Some comments have been hidden, because they don't meet the discussions rules.

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