LG G5, V20 and Nexus 5X added to LG bootloop class action


You may remember stories of the bootlooping issues that have been plaguing LG devices for a couple of years now – the problems initially began with the G4 and V10, though users of later models have also reported experiencing the issue. A class-action lawsuit for the problem was proposed a few weeks back, but it was, weirdly enough, limited to just the first two devices. However, the lawsuit has now officially been amended to also cover three other phones – the LG G5, V20, and the Google Nexus 5X (which was also made by LG).

For those who don't know, the bootloop problem is the result of a manufacturing error, namely a badly-soldered CPU. Affected devices suffer from slowdowns, freezes, and problems booting (hence the name), and ultimately stop working entirely. LG has acknowledged the problem only for cases concerning the G4 and Nexus 5X, offering replacements for customers.

The lawsuit, however, covers more devices, and, being of the class-action variety, spells trouble for the company. Girard Gibbs, the attorney firm representing the plaintiffs, is now conducting a survey to find more people to join the lawsuit. It claims that with its actions, LG has breached several warranty laws, as replacement units for affected devices have also reportedly suffered from the same issue.

This is something of an awkward timing for LG, however, as the company has recently launched its latest foray into the world of flagship smartphones, the LG G6. This phone is especially important for the company, as the modular G5 failed to achieve success with consumers, so a high-profile lawsuit is most definitely not what the company needs to succeed right now. On the other hand, this didn't seem to slow down Samsung, so who knows?

FEATURED VIDEO

49 Comments

1. TechGirl90 unregistered

I embrace this Class Action Lawsuit with open arms, not because I want LG to fail, but because I want them to succeed, I really like LG and prefer them above all else in the Mobile Industry, but they need this financial damage to happen to make sure their devices are finely tuned and ready for the Consumer. What happens when muscles are broken down through hard work? they join back together through isolation and become stronger. I feel LG will become stronger as this Lawsuit befalls them and will want to make sure this predicament doesn't happen again. Sent from my Silver LG G6 (AWESOME DEVICE BTW)

2. maherk

Posts: 6960; Member since: Feb 10, 2012

Damn girl, you're a copy paste machine. You posted the same comment on Android Authority's article yesterday lol

8. TechGirl90 unregistered

To Maherk: And??? that was on Android Authority, this is PhoneArena, I wanted to state my thoughts in this comment section. You getting all pissafied that I forwarded this message to a different Site just baffles me, LOL! I don't cry if you state the same message in a different Site, so why are you creating a River over me duplicating a comment? Go eat a Snicker Bar. -_-

16. Tony_5600

Posts: 82; Member since: Apr 09, 2017

IKR! I literally saw her comments even on YouTube praising the G6.. she loves to bash Samsung on almost every Samsung"s article.. i think she's getting paid by LG for spreading hatred towards Samsung.

18. maherk

Posts: 6960; Member since: Feb 10, 2012

Yeah, she is everywhere these days, whether it's a G6 or S8 article or YT video, you will see her with the exact same comments praising LG and bashing Samsung. Even hardcore fanboys aren't this active in posting their baised comments everywhere, so yes, I do believe she is an LG employee, and it wasn't just you who mentioned that, many people have said that on her posts.

19. Tony_5600

Posts: 82; Member since: Apr 09, 2017

True bro, she troll worse then both techie and cnour.. i dont mean to say LG G6 is a bad device but S8 is better in every way except for the wide angle lense on the G6 or the flat screen tbh

21. TechGirl90 unregistered

Troll: make a deliberately offensive or provocative online post with the aim of upsetting someone or eliciting an angry response from them. Please understand that I am not here to cause a negative emotion to become manifest out of any one, I am merely sharing my opinion in a Comment Section. I'm fine if no one agrees with me, but what bothers me is the accusations that's being talked about that I'm a Paid LG Shill or some Agent, and I will address those comments. My Initial Comment Counters your false implications, so how can you sit up here and assume that I'm paid by a Corporation who has their own Marketing Department to showcase and defend their Product and don't need me? I personally don't see anything in the GS8/GS8+ that can deter me from the G6.

22. adi90

Posts: 554; Member since: Dec 21, 2015

Techgirl90 is like female version of techiexp1969. Once you read one of their essays , you will never have the courage to read another.

24. TechGirl90 unregistered

Try again I'm my own person, not a representation of another Individual. Maybe you'll learn something by reading my essays but refuse to, because you don't have the courage to come up with a good Counterargument but resort to state a silly comment. Reading Is Fundamental. You can join Mr. Tony and Maherk at the Round Table and eat a Snicker Bar.

25. trojan_horse

Posts: 5868; Member since: May 06, 2016

That isn't really true, though.

30. marorun

Posts: 5029; Member since: Mar 30, 2015

Tony_5600 LG G6 is also better engineered for durability. Hold both phone in hand and you will see what i mean its feel rock solid where S8 feel very fragile. Its software is also more stable and less full of useless features ( if you want those features there is an app for thats ) So S8 is not really better in every way. Its more powerful but not faster on the UI and app open at same speed on both ( some LG win some samsung win ) LG G6 versus S8 battery life are comparable. ( S8+ is a bigger device and cannot be compared ) Its also have a FM radio ( depend if you need ) Its also allow you to adopt a SD card as onboard memory ( S8 dont ) Also the flat screen preference. So overall its really depend on what you need and want on your phone. both are as good overall but each have specific advantage and disadvantages.

34. Highside

Posts: 197; Member since: Jan 31, 2017

Maybe not a troll. Consumers who feel they have been screwed by a manufacturer are very vocal. I bash Nissan every chance I get for my new Infiniti engine and trans failing.

20. TechGirl90 unregistered

"i think she's getting paid by LG for spreading hatred towards Samsung." That's right, you THINK, but you're sadly mistaken, I had an LG G4 Bootloop on me, never thought that would happen, I was highly disappointed and gave a pause on LG's Products, I skipped over the G5 and V20, I instead went with the HTC 10. Solid device, Great Camera, Great Audio Output. but it didn't really tick most of the boxes for me personally. As I spent time over the months of using the HTC 10, the performance slowed down, It would freeze, I was disappointed because that was a solid device from HTC, I miss LG's Products based off my personal usage with them over the years, so after veering off from LG for some time, I took a look at the LG G6 and was waiting to hear or read any Main Board Issues with it, so far, again, SO FAR there are no issues, and I truly hope it stays that way and LG doesn't screw up this Iteration compared to it's Predecessors, and takes it seriously. And if I was Paid by a Corporation, I wouldn't talk negatively about their Business Practice or their Products. But whatever, believe in your assumption.

3. you_sukk_it

Posts: 219; Member since: Apr 11, 2017

I agree. I bought a refurbed g4, probably that had some similar bootloop issue that was repaired. the screen would also jump up and down in brightness. it went MIA so I brought it back and upgraded to the v20. its ok so far. fingerprint scanner is not so great. 2nd screen sucks ass. has little use. screw u HTC for copying. I hope this thing doesnt BL as well. I bought a "kingleen" cable and lg came up with some bs that the cable may cause BL with the v20. A WARNING TO OTHERS. THOSE CHEAP CHARGERS THAT LOOK LIKE OEM SAMSUNG CHARGERS ON EBAY ARE NOT SAMSUNG. THEY ARE CRAP. THEY WILL FUKK UP YOUR PHONE. THEY DONT GIVE THE CORRECT VOLTAGE. BE CAREFUL. SAME WITH THOSE CHEAP BRAIDED OR FLAT CABLES THAT ARE CHEAP. BUY "AMAZON BASICS" THEYRE MORE MONEY, I KNOW, BUT WORTH IT.

46. JNavas

Posts: 6; Member since: Feb 14, 2016

[deleted]

47. JNavas

Posts: 6; Member since: Feb 14, 2016

[deleted]

48. JNavas

Posts: 6; Member since: Feb 14, 2016

[deleted]

4. Xperia14

Posts: 1208; Member since: Sep 01, 2015

How is the G6? I'm thinking of getting one now that the Nokia 9 comes out after summer.

5. maherk

Posts: 6960; Member since: Feb 10, 2012

Asking her about the G6 is like asking Techie about the S8 or Cnour about the iPhone 7. If you want to know about real world experiences, always go to XDA, that's where I always go if I'm not entirely convinced by reviews.

7. Xperia14

Posts: 1208; Member since: Sep 01, 2015

Haha, or asking me about Xperia phones. Do you have any plans to upgrade Maherk?

12. maherk

Posts: 6960; Member since: Feb 10, 2012

Most likely going for the S8, but will wait few weeks until the price drops and make sure there are no hardware issues with the first batch of units sold.

14. Xperia14

Posts: 1208; Member since: Sep 01, 2015

Nice, Samsung did a fantastic job on the S8 and S8+. I'm also thinking of getting the S8+, but the G6 is the only flagship left that still offers FM, and I'd really like to have that.

17. maherk

Posts: 6960; Member since: Feb 10, 2012

I figured out that was the reason you are interested in the G6, it sucks for you that almost everyone is ditching this feature. You can't go wrong with either devices anyways, both are great performers in almost every department. Good luck with your purchase, and make sure you let me know what you end up getting ;)

10. ph00ny

Posts: 2055; Member since: May 26, 2011

XDA isn't a great representation of the overall population either. It's like going to a car forum and finding issues experienced by some owners and thinking that there is an issue with all of that specific car. However, It's a great resource if you do have issues with your device

15. maherk

Posts: 6960; Member since: Feb 10, 2012

Nothing will be a great representation if the overall population, I don't where did you get that assumption from that this is what I was saying. He wanted to know the experience of an actual owner if the device, and I told him where he will always find tons if stories about people and their experiences with their phones And you're wrong, there are specific sections on XDA for people to share their overall experience with their phones.

11. TechGirl90 unregistered

"Asking her about the G6 is like asking Techie about the S8 or Cnour about the iPhone 7." Talk out of your mouth nextime and not your Ass, Because clearly you have no idea what you're talking about.

29. marorun

Posts: 5029; Member since: Mar 30, 2015

TechGirl90 Or like Talking to Maherk about S8 lol

9. TechGirl90 unregistered

To Xperia14: From my 3 days of using the device. It's been snappy, the camera is great in outdoor conditions, the night is pretty grainy, but I tinker with the Manual Controls to mitigate that issue. Before I put the phone on a charge, I experienced a little over 5 Hrs of SOT (your usage may vary). Good Call Quality, no one had any issues hearing me on the other line, I haven't experienced drop calls either which is good. The Speaker Volume is surprisingly loud, louder than the Galaxy S7/S7 Edge, not Front Facing Speaker loud, but it gets the job done. The Speaker Quality however is not as good as the HTC 10 I had before due to HTC separating the Woofer and the Tweeter (which I think all OEMs should implement in their devices). Headphone Quality is great, could be a little better if the DAC was in the US Models, but I'm personally not bothered by that. The Software is more intuitive and less obtrusive than my last G Phone the LG G4. I don't really play games that much on my Mobile devices, but playing Super Mario Run and Temple Run 2, it's been fine. No dropped frames which I was hoping wouldn't happen. Those are my experiences so far from just 3 days of usage, but I'm loving it and don't regret my purchase, if you want to test the G6 for yourself to see if it fits your preferences, I would check out some electronic stores. :)

13. Xperia14

Posts: 1208; Member since: Sep 01, 2015

Thanks for your time, sounds like an awesome phone (and an honest review)!

33. Highside

Posts: 197; Member since: Jan 31, 2017

I've had my G6 for 2 weeks. Nice phone. But, it's wide for my small hands. Probably will trade for a S8.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.