Do not factory reset your Android 8.1 powered handset, unless you want to brick it

Do not factory reset your Android 8.1 powered handset, unless you want to brick it
Bricking a phone is never fun, and on Android 8.1 you could easily find yourself bricking your daily driver by simply performing a factory reset on the device. That is what happened to Tom Bolger. Tom had just updated his phone to Android 8.1, but forgot the PIN code for his handset. That left him with no choice but to do a factory reset. Honestly, most of us would rather have a Foley catheter inserted than factory reset our phones. But sometimes a smartphone owner has no choice.

The problem arose after Bolger's phone had completed the factory reset. In the past, he would have been prompted for his Google account information, entered it, and his phone would have been unlocked. This time, the device asked for his "Previously Used Secret," which was a pattern code he had forgotten. Google, via a phone call placed by Bolger, suggested a second factory reset which resulted in the same exact request for the pattern code.

Seeing that there was no end to this cycle, Google gave Tom an RMA (return authorization number) which allowed him to send back his handset back for a replacement. However, we're not sure that Google is going to be amenable to handing out RMAs every time this happens. We would expect Google to get rid of this nonsense by the time Android 8.1 is ready for prime time.

But for now, if you have a device that supports the Android Beta program and install Android 8.1 on it, better make damn sure that you've memorized the PIN, pattern code or password you've used to unlock the unit. Otherwise, your handset will be just another brick in the wall.

source: Reddit via SlashGear

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47 Comments

1. Lumia_Luigi

Posts: 173; Member since: Mar 22, 2017

LOL wtf is Google doing

10. vincelongman

Posts: 5601; Member since: Feb 10, 2013

Its called a Beta for a reason Its due a lockscreen bug Bad luck he forgot his PIN code Again PA with the misleading clickbait and anti-Google articles Still waiting for them to report on the multiple reports of iPhone X blue shift issues

31. Wiencon

Posts: 2278; Member since: Aug 06, 2014

You guys are so insecure it's not even funny anymore. You could turn conversation about sex into iOS bashing. It surely gets you off

33. vincelongman

Posts: 5601; Member since: Feb 10, 2013

I'm bashing PA not iOS/Apple See my other comments in other threads where I say the shifting isn't a big issue in normal usage for most people

35. trojan_horse

Posts: 5868; Member since: May 06, 2016

Exactly. The title is click-bait as trash... As well as being totally misleading, since the handset didn't get bricked at all. Shameful article, Alan F! I'm very disappointed.

34. MasterAlchemist

Posts: 56; Member since: Oct 14, 2017

By your logic, Android has been beta-testing all the time along, and never released anything. ROFL.

37. vincelongman

Posts: 5601; Member since: Feb 10, 2013

? Maybe you are confusing 8.0 and 8.1 Android 8.0 is released as final Android 8.1 is currently "Developer Preview 1" "We’re delivering Developer Preview 1 as a Beta quality release"https://developer.android.com/preview/overview.html

11. worldpeace

Posts: 3091; Member since: Apr 15, 2016

Still better than brick after update on other OS

12. Awalker

Posts: 1958; Member since: Aug 15, 2013

The phone wasn't bricked. It was asking him for his code. Unfortunately for him he couldn't remember his code.

24. worldpeace

Posts: 3091; Member since: Apr 15, 2016

26. mikehunta727 unregistered

Sucks for the few hundred folks out of over hundreds of millions who updated... You have more reports of 8.0 bricking devices than this according to majority of Android websites/android/google pixel subreddit Being a realist here. Oreo has screwed more decides than anything

38. justchilliando

Posts: 2; Member since: Oct 19, 2017

Nothing tops the bugs n bricks iOS 11 caused , to iPhone users just because apple keeps everything hush hush , don't mean nothing , in fact daily I mean daily I get 10-15 people in my store with really bad iOS 11 bugs some freeze some lag really bad , some make wifi not work the list goes on n on . Now pixels ran almost perfect the ones who were having issues were not Google devices, let me not say none im sure there a few . Google puts out update them Samsung etc. Adds in touch wiz etc that's were the bugs start to happen so next time u speak think before u speak unlike apple thats all apple bricking phones ( drops the mic.......) U just got schooled ..

43. Leo_MC

Posts: 6323; Member since: Dec 02, 2011

Why would an Android user care that iOS devices are also getting bricked?! It's not like the device says "oh, there are bricked iPhones? ok than, I won't lock you out anymore". A bricked device is just a bricked devce...

41. 47AlphaTango

Posts: 709; Member since: Sep 27, 2015

@worldpeace You know you can use the itunes to repair your bricked phones, right? Since android itself is purely independent. How would you repair your android handset if it becomes bricked? Let's say. Your smartphone is a xiaomi, LG, and such. How would you repair it, if it doesn't have a repair software?

46. trojan_horse

Posts: 5868; Member since: May 06, 2016

"Let's say. Your smartphone is a xiaomi, LG, and such. How would you repair it, if it doesn't have a repair software?" What you talking about? Both LG and Xiaomi do have their desktop client called LG PC suite and Mi PC suite respectively. Try again, SMH.

2. theot14430 unregistered

HaHa!

3. Back_from_beyond

Posts: 1137; Member since: Sep 04, 2015

Tom Bolger just has bad luck it seems, not the first time he's had trouble like this.

4. therealestmc

Posts: 679; Member since: Jul 23, 2012

That sounds like a feature to me. This ensures that if somebody steals your phone he can't just reset it. What is so hard about remembering the password or pin number for your device?

5. Cyberchum

Posts: 1011; Member since: Oct 24, 2012

I haven't, not even for once, forgotten a password or PIN of a phone I own, but how is forgetting the password or PIN so impossible?

15. worldpeace

Posts: 3091; Member since: Apr 15, 2016

For that case, you can use "Android Device Manager" or this site google.com/android/find to locate, lock, or even wipe your device

18. MrShazam

Posts: 987; Member since: Jun 22, 2017

EXACTLY! It's not even a bricked device as the author is desperately trying to mislead reasers into thinking. This is similar to the require a pin code to boot feature on my Note 8...but alas that's alan f for you.

29. Retro-touch unregistered

It is but this article is spreading pure lies, this author is retarded and doesn't even seem to know what a bricked phone is

6. antonmassoud

Posts: 89; Member since: Oct 22, 2016

What's up with Google lately?

7. Cyberchum

Posts: 1011; Member since: Oct 24, 2012

When it rains, it pours.

8. uchihakurtz

Posts: 427; Member since: Nov 12, 2012

The guy probably forgot his pin or pattern because of using fingerprint for most unlocks. But still, shouldn't Google made an option to log in using Google Account to bypass pattern?

14. worldpeace

Posts: 3091; Member since: Apr 15, 2016

AFAIK, after several unlock fails, it will display option to login with google account.

16. Awalker

Posts: 1958; Member since: Aug 15, 2013

I don't think there's an option to sign in with your Google account even after several unlock fails. If you forgot your passcode you have to do a factory reset and everything should be erased from the device including the passcode. He's using beta software so everything is not in place yet.

25. worldpeace

Posts: 3091; Member since: Apr 15, 2016

Oh right, it's only on android older than 4.4https://support.google.com/nexus/answer/3388218?hl=en and I only use fingerprint to unlock my phone in the last 4-5 years :-/

9. lyndon420

Posts: 6443; Member since: Jul 11, 2012

Pattern codes are dumb.

17. Back_from_beyond

Posts: 1137; Member since: Sep 04, 2015

Why are they dumb?

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