Samsung Galaxy Note 7 replacements still have issues with overheating batteries
One other software update turns the battery indicator from white to green, but only on those new, safe Galaxy Note 7 devices. Unfortunately, as much as Samsung wants to get over with the Galaxy Note 7 recall process, it looks like the procedure hit a wall in South Korea where a governmental agency is asking the company to extend the refund period.
Apparently, there are many complaints that the battery replacements inside the new, supposedly safe Galaxy Note 7 phones are overheating and quickly lose energy.
Samsung started to exchange the faulty Galaxy Note 7 devices in South Korea on September 19 and by the end of the week it already acknowledged that some customers have issues with the new phones as well.
A Samsung spokesperson stated that the issues many customers complain are “completely unrelated to batteries” and that they are just isolated cases that have something to do with the mass production issues.
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