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Report: Why Jim Balsillie quit RIM

Report: Why Jim Balsillie quit RIM
Former RIM co-CEO Jim Balsillie resigned as a director of the Canadian tech company on March 29th, the day the company reported a whopping $125 million fourth quarter loss. According to Reuters, Balsillie's departure had to do with a huge shift in strategy that he had proposed which was turned down by the board and by new CEO Thorsten Heins. Balsillie's plan called for RIM to allow non BlackBerry devices to use its proprietary network, a major shift from the BlackBerry-only strategy employed by RIM since it opened for business.

The carriers would be involved in this strategy, using the RIM network to sell low-priced data plans to allow smartphones as a way to connect to social media and Instant Messaging. The idea would be to get those using featurephones to switch to smartphones. Customers who use their handsets for talking and texting could have been persuaded by carriers to upgrade to an entry-level smartphone plan provided by RIM. The plan would offer limited access to social media sites like Twitter and Facebook, and let users send messages via BlackBerry Messenger. BBM is such a highly thought of service that some BlackBerry users purchased their Berry just for the right to use the service. Balsillie's talks with carriers led to problems within RIM and he resigned as a director although he still owns 5% of the company. Like all stockholders of RIM, the value of Balsillie's holdings have plunged 80% over the last 14 months.

The plan devised by the former co-CEO is similar to a service already offered by RIM in some emerging markets, but through BlackBerry handsets only. This basic offering gives users limited access to a few popular internet and social media sites while being priced lower than the data plans for other platforms. One source for Reuters says that RIM was working on developing software that would allow Android and iOS users to connect to this basic plan and was taking a hard look at offering this service globally.

Rendering alleged to show the new BB10 UI, courtesy of Crackberry

Rendering alleged to show the new BB10 UI, courtesy of Crackberry

Carriers would have a financial incentive to offer the BlackBerry service as thought up by Jim Balsillie. Because RIM encrypts and compresses data before sending it out to BlackBerry users (a service for which it does charge a fee to carriers), sending non BlackBerry data through RIM's servers could have resulted in less bandwidth being used thus lowering the stress placed on a carrier's network. Balsillie was said by Reuters to be talking to Verizon and AT&T in the U.S. and Vodafone, Deutsche Telecom, Telefonica and France Telecom in Europe. One Canadian carrier was said to have been involved.

Balsillie's plan would have put the spotlight on the company's network services which has revenue of about $1 billion each quarter, and is a high-margin business. This is quite distinct from RIM's hardware business, which is expected to lose money this year for the first time ever despite selling more than 50 million handsets. According to research firm IDC, of the 1.55 billion mobile phones shipped last year, less than 33% were smartphones and of that total, only 51 million were BlackBerry models. If RIM can hold on, there is some potential upside ahead. By 2016, IDC sees 2.17 billion mobile phones being shipped, half of which will be smartphones. If RIM can sell its services to a small percentage of those new smartphone users while keeping its current customers, the company could recaptures some of its past success.

Before any shift in strategy is implemented, current CEO Heins wants to see how the market reacts to RIM's next-generation of BlackBerry 10 phones. Based on the QNX OS used in the BlackBerry PlayBook tablet, the new OS could be RIM's last chance to compete with iOS and Android in its current form. The phones are due out later this year. Heins had seemed open to licensing the OS as recently as last month, but the plans still call for RIM to launch at least one new BB 10 handset.

Over the last few years, rumors about another tech company taking a run at RIM have surfaced. The latest was reported yesterday when speculation arose that Microsoft was interested in the Canadian manufacturer.

source: Reuters

9 Comments
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posted on 13 Apr 2012, 10:35 2

1. jmoita2 (Posts: 930; Member since: 23 Dec 2011)


That is akin to jumping off the Titanic...that's why.

posted on 13 Apr 2012, 11:18 1

3. eaxvac (Posts: 328; Member since: 15 Jan 2012)


totally agree

posted on 13 Apr 2012, 11:01 4

2. Droid_X_Doug (Posts: 5612; Member since: 22 Dec 2010)


Balsillie's concept is probably the only remaining option for RIM if the BB10 handsets flop.

posted on 13 Apr 2012, 11:59 3

4. downphoenix (Posts: 2293; Member since: 19 Jun 2010)


well that and also going Android, maybe utilize some of the BB10 features and UI but otherwise going full android so they can have a strong app market and given that they are known to be a quality device manufacturer that's just fallen behind the trend (like Nokia before it) they could make a comeback as long as they dont blunder it further.

posted on 13 Apr 2012, 15:31 4

5. JeffdaBeat (unregistered)


The short answer: Because he's smart...

posted on 15 Apr 2012, 17:29 1

6. andrew1953 (Posts: 174; Member since: 13 Nov 2011)


Thorstein Heins is doing a much better job.

posted on 16 Apr 2012, 14:52

7. Jeromeo (Posts: 135; Member since: 11 Jan 2010)


He quit because RIMM's health plan wouldn't pay for hair restoration surgery.
(Nor facial reconstructive surgery for that matter).

posted on 19 Apr 2012, 06:24

8. thelegend6657 (unregistered)


Fire the current CEO or CFO and replace with this person !

posted on 20 Apr 2012, 06:29

9. andrew1953 (Posts: 174; Member since: 13 Nov 2011)


His explanation doesnt cut any ice with me. Thorsten heins has shown the strategy BlackBerry should have been pursuing all along.i.e.playing to their greatest strength and developing their software- not trying to outdo Apple or Android with a superphone. Balsille had totally the wrong strategy and is too embarrased to admit it.I have a Playbook 64GB with mini keyboard,9800,9860 and think Blackberry have the best O/S for social networking,messaging. I am even more. Convinced that Thorsten Heins is doing a much better job.

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