x PhoneArena is looking for new authors! To view all available positions, click here.
  • Home
  • News
  • BBM for iOS and BBM for Android will not be launching this week; no new release date mentioned

BBM for iOS and BBM for Android will not be launching this week; no new release date mentioned

Posted: , by Alan F.

Tags:

BBM for iOS and BBM for Android will not be launching this week; no new release date mentioned
With other things on their mind, like a $4.7 billion buyout of the company, BlackBerry did manage to address the embarrassment that was the failed launch of BBM for Android and BBM for iOS this past weekend. Part of the difficulty in launching the app in the Google Play Store was the number of bogus apps that popped up. Some had incorrectly used Blackberry as the company name (correct style is BlackBerry) and these apps delivered older versions of BBM to unsuspecting Android users.

The bogus apps "resulted in volumes of data traffic orders of magnitude higher than normal for each active user and impacted the system in abnormal ways." While 1.1 million legitimate downloads were made of BBM, BlackBerry decided to halt the rollout and pull the app from both platforms.

BBM's top dude at Waterloo, Andrew Bocking, said that getting the app distributed is not simple. He says that it "will take some time and I do not anticipate launching this week." You can check out the complete statement from BlackBerry below. As for disappointed iOS and Android users, you guys have gone years without BBM so a little patience is in order here.


"Hi Android and iPhone users,

This is Andrew Bocking, head of BBM at BlackBerry. As a follow up to our first blog post on Saturday, I want to take a moment to provide you with an update on the rollout of BBM on Android and iPhone.

Last week, an unreleased, older version of the BBM for Android app was posted on numerous file sharing sites. We were aware of an issue with this unreleased version of the BBM for Android app. This older version resulted in volumes of data traffic orders of magnitude higher than normal for each active user and impacted the system in abnormal ways. The version we were planning to release on Saturday addressed these issues, however we could not block users of the unreleased version if we went ahead with the launch.

We attempted to address the problems caused by the unreleased version throughout the day on Saturday, but as active users of the unreleased app neared a million – and accelerated – it became clear that the only way to address the issue was to pause the rollout for both Android and iPhone.

The team is now focused on adjusting the system to completely block this unreleased version of the Android app when we go live with the official BBM for Android app. We are also making sure that the system is reinforced to handle this kind of scenario in the future. While this may sound like a simple task – it’s not. This will take some time and I do not anticipate launching this week.

Thank you for your patience while we take the time needed to deliver the experience you expect from BBM. We will continue to provide you with updates here on InsideBlackBerry.com and through @BBM on Twitter. We will notify everyone who has pre-registered on BBM.com when BBM is available on Android and iPhone."
-Andrew Bocking, EVP, BBM

source: BlackBerry

Story timeline

This story is part of: BBM for Android and iOS(12 updates)

20 Comments
  • Options
    Close




posted on 23 Sep 2013, 17:21 6

1. Tsepz_GP (Posts: 822; Member since: 12 Apr 2012)


Poor excuse, they should've figured out how to block the test app while building it, it should have had some sort of "Kill Switch". Very poor showing by BlackBerry, the interest is going to fade quickly over this. I'm very disappointed.

posted on 23 Sep 2013, 21:20 1

17. Droid_X_Doug (Posts: 5847; Member since: 22 Dec 2010)


BB/RIM is toast. Maybe the patent portfolio can be milked for something. But otherwise, it is buh-bye. BB/RIM are off to join the ranks of Palm, DEC and the other once-famous tech brands that couldn't respond to competitive challenges.

posted on 23 Sep 2013, 21:29

18. Lauticol (Posts: 199; Member since: 25 Jun 2011)


Blackberry is always making up excuses! Happened to me with my Playbook. We were told BB10 was coming. Several months passed and then they told us our Playbooks are stuck on Playbook OS 2.1 (full of bugs, slow, very little apps).
Not using any other BB service in the near future

posted on 24 Sep 2013, 07:49

20. KParks23 (Posts: 452; Member since: 13 Oct 2010)


U mean to tell me it took them all the way till the launch day before they realized the apps not ready if anyone wonders this is the perfect example of why there in the toilet!

posted on 23 Sep 2013, 17:22

2. Whateverman (Posts: 3223; Member since: 17 May 2009)


Sorry Blackberry. I think that might have been your last shot. I hope I'm wrong, but you've let us down FAR to often.

posted on 23 Sep 2013, 17:25 2

5. BillyG (Posts: 305; Member since: 24 Sep 2012)


nothing's new... delay is like blackberry's middle name...

posted on 23 Sep 2013, 17:51 1

11. Whateverman (Posts: 3223; Member since: 17 May 2009)


IKR! That and "the BES server is down", lol!

posted on 23 Sep 2013, 17:23 3

3. uchihakurtz (Posts: 252; Member since: 12 Nov 2012)


If they can't handle a few pre-release users how will they handle it when they go official? Haven't they thought this through before announcing release date? Fail...

posted on 23 Sep 2013, 17:25

4. SlimSoulja86 (Posts: 642; Member since: 03 Nov 2011)


Auch!!!

posted on 23 Sep 2013, 17:26

6. PapaSmurf (Posts: 8574; Member since: 14 May 2012)


And the sinking ship sinks further into the ocean.

posted on 23 Sep 2013, 17:32

7. AhmadAlsayegh (Posts: 254; Member since: 18 Jul 2011)


or this decision might have been taken after today's anoucement of BB going to be sold

posted on 23 Sep 2013, 17:32

8. tositem (Posts: 17; Member since: 17 Mar 2013)


They want to make it a paid app. Doesnt matter if they can deliver it on time!

posted on 23 Sep 2013, 17:42 3

9. mottykels (Posts: 371; Member since: 15 May 2013)


oh Nevermind BBM, we have whatsapp

posted on 23 Sep 2013, 17:44

10. m_smart_guy (Posts: 29; Member since: 17 Sep 2013)


how long u guys think when the app will be coming any guesses

posted on 23 Sep 2013, 18:18 1

12. rudlie (Posts: 182; Member since: 13 Mar 2012)


This is very silly alibi. Why don't you posting the official one ASAP. So, everyone kill the leaked version and install the official one. Why all the people install the unofficial? Because you break yiur promise for lauching time. Why you pull back iphone version while it does not the caused of this issue? I think your doing functional testing but not the performace test. Your infrastructure does not ready yet for that capacity. BBM on iphone still not stable.

posted on 23 Sep 2013, 18:31

13. Akfred (banned) (Posts: 76; Member since: 08 Nov 2012)


BlackBerry is history, they can't even handle a simple app
Rollout. The question is, if u can't handle 1.1m users on a
Shared platform are u sure u will be able to managr 100+m users
That is yet to come? Go back and ask whatsapp how they
Manage to do Thiers right. Whatsapp is still the best.

posted on 23 Sep 2013, 18:31 1

14. AfterShock (Posts: 2812; Member since: 02 Nov 2012)


That's just fine, was doing OK without it prior.

Rest well in your watery loo.

posted on 23 Sep 2013, 18:38 1

15. Akfred (banned) (Posts: 76; Member since: 08 Nov 2012)


I also blame Google for allowing all those junk apps that claims
To be BBM in playstore. I assume Google does not verify
All apps before accepting them into play store. Play store is
Just like a dust bin that anybody trows in anything they like.
Google should have control over such things, kudos to apps
Store and windows phone store cos such does not happen
.

posted on 23 Sep 2013, 21:15

16. AliNSiddiqui (Posts: 379; Member since: 19 Sep 2012)


Agreed but in Google's defense they were VERY quick to remove all those apps, and now the Play Store is clear of any fake apps. New ones get removed quickly too.

posted on 24 Sep 2013, 04:57

19. m_smart_guy (Posts: 29; Member since: 17 Sep 2013)


I think it should come out in mid of outober or end of outober if not then its in 2014 because now they will delay it more

Want to comment? Please login or register.

Latest stories