If you’re an AT&T Business Fiber customer planning to move your setup, you might want to sit down first. Some small business users are discovering that relocating an existing AT&T fiber line can cost tens of thousands of dollars.
When moving fiber turns into a $15,000 problem
AT&T has been heavily promoting its fiber network, rolling out upgrades like Express Waves, which the company says can boost cloud, AI, and edge performance. But while AT&T’s tech is impressive, sticking with it can get expensive – especially if you ever need to move your existing connection.
That’s what one small business owner recently learned the hard way. They shared that AT&T wanted over $15,000 just to relocate their fiber line a few feet during an office remodel.
Have you ever experienced something similar? | Screenshot by PhoneArena
Apparently, that kind of quote isn’t unique. Other Reddit users in the same thread shared similar stories – one saying a different provider wanted around $12,000 for a short relocation to a nearby new building.
Depending on the details, it could be about right. Another provider quoted $12,000 for a relocation maybe an eight of a mile but to a different new ground up building.
– nicholaspham, Reddit, November 2025
As frustrating as it sounds, the high cost partly comes down to fiber regulations – customers aren’t allowed to move or alter fiber installations themselves. Only the provider can handle those changes, which means you’re stuck paying whatever quote they give.
The relocation often involves bringing in engineers, rerouting underground cables, and making sure everything complies with safety and network standards. So while AT&T’s numbers sound excessive, users who’ve been through similar moves say the price range isn’t that unusual.
Still, that doesn’t make it easier to swallow. Some users in the thread said they’d rather switch providers entirely than pay five figures to keep their existing connection.
I’ll look into switching. I can’t imagine removing the line completely will be cheaper than moving in several inches. Hopefully the new provider can offer to take care of it.
– Epikurian00, Reddit, November 2025
If your fiber provider asked for five figures to move your line, what would you do?
Pay and move on.
0%
Switch to another ISP.
100%
Try to negotiate.
0%
Go wireless instead.
0%
A costly lesson for business owners
For small businesses, this story is a wake-up call. If you’re setting up AT&T Business Fiber, make sure to think carefully about where the line enters your building – and ask detailed questions upfront. Once it’s installed, moving it could cost a lot more than you expect.
It’s easy to see why business owners are frustrated – a five-figure bill for a line relocation feels like overkill. But since customers legally can’t touch the fiber themselves, their only real options are to pay the fee or walk away from AT&T altogether.
Either way, this incident is a reminder that fast internet can come with hidden costs – and in some cases, they’re a lot higher than you’d think.
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Tsveta, a passionate technology enthusiast and accomplished playwright, combines her love for mobile technologies and writing to explore and reveal the transformative power of tech. From being an early follower of PhoneArena to relying exclusively on her smartphone for photography, she embraces the immense capabilities of compact devices in our daily lives. With a Journalism degree and an explorative spirit, Tsveta not only provides expert insights into the world of gadgets and smartphones but also shares a unique perspective shaped by her diverse interests in travel, culture, and visual storytelling.
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