To get upgraded to LTE, your Motorola XOOM must be returned to the factory

To get upgraded to LTE,  your Motorola XOOM must be returned to the factory
Leaked internal information reveals that upgrading the Motorola XOOM from 3G to LTE is not a simple matter of walking into your local Verizon store and waiting for the upgrade. Instead, owners of the Honeycomb flavored tablet will have to send the device to a Motorola factory approximately 90 days after today's launch of the Motorola XOOM. The process of updating the tablet will take 6 business days.

Other information in the leaked material shows that shipping and handling will be entirely free and the upgrade will be available for a 6 month period from the time that LTE becomes available on the tablet. Verizon reps are being told to sell the 4G experience for the Motorola XOOM by telling customers that 4G will increase the speed of the device by 10 times while songs will be downloaded in seconds and movies in minutes. 

Verizon is telling customers to head to www.verizonwireless.com/Xoom4GLTEUpgrade and enter their email address so that they can be notified when the 4G upgrade will be available for their tablet.

source: Verizon via Droid-Life

To upgrade your Motorola XOOM to 4G, you will have to send your unit back to the factory; the process takes 6 business days

To upgrade your Motorola XOOM to 4G, you will have to send your unit back to the factory; the process takes 6 business days


Related phones

XOOM CDMA
  • Display 10.1" 1280 x 800 pixels
  • Camera 5 MP / 2 MP front
  • Processor NVIDIA Tegra 2, Dual-core, 1000 MHz
  • Storage 32 GB + microSDHC

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11 Comments

1. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

"Verizon reps are being told to sell the 4G experience for the Motorola XOOM by telling customers that 4G will increase the speed of the device by 10 times while songs will be downloaded in seconds and movies in minutes." Until you hit the monthly 95-percentile network usage threshold, at which time you get throttled down to EVDO speeds (~600 kbps).... One article I read recently, mentioned that the 95-percentile level is around the 5 GB level. I wonder how many HD movies being downloaded it will take to trip the 95-percentile throttling?

2. Sniggly

Posts: 7305; Member since: Dec 05, 2009

During the months that I had the unlimited employee plan on my broadband card, I never hit any threshold and was never throttled. Is this something new with 4G?

8. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

Your employer may have had a separate agreement with VZW for their plan. There was an article on phonearena.com about 2 weeks ago that discussed VZW's throttling policy. Maybe VZWEMPLOYEE will elaborate on the policy.

3. momo23 unregistered

Why are they releasing this thing so early? No flash? No 4G? I hope something on the thing is ready at launch

4. Whateverman

Posts: 3295; Member since: May 17, 2009

Doesn't even seem worth it anymore. Way to kill the enthusiasm Motorola!

5. BaiGanyo

Posts: 308; Member since: Feb 07, 2011

If it wont do anything you expect, you might as well get an ipad and not have to worry about when 4g or flash will be available. You know up front it won't ever have them lol.

6. VZWEMPLOYEE

Posts: 34; Member since: Jun 13, 2009

It has adobe flash 10.1 or do you mean flash for camera? This device blows an ipad away get off your apple kick really. If apple was is so great how many fortune 500 or U.S. dept use them. Mac is not the global standard PLEASE

7. VZWEMPLOYEE

Posts: 34; Member since: Jun 13, 2009

* If apple is so great

9. downphoenix

Posts: 3165; Member since: Jun 19, 2010

good fail Verizon and Motorola. Good fail. I thought the 4G ugprade was an addon for the device that you more or less just connect to the device. Now you have to send to the manufacturer for the chipset to be put into the pad? Also gotta love even though the upgrade is free, people who do not have LTE services have to pay the same for the tablet as those that day. Whatever it takes to maximize profits I guess instead of selling it for cheaper for 3G then charge for the 4G upgrade.

10. marshefen

Posts: 24; Member since: Jan 27, 2011

Then if they charged for the 4G upgrade you would be talking about how they are trying to maximize profits that way. No one ever said you have to connect the device to upgrade, you just assumed.

11. rtyecript unregistered

I really liked the article, and the very cool blog

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