Microsoft Store employee answers your questions about Windows Phone and the Microsoft Surface tablet

What's great about a Windows Phone? According to a video shot by Microsoft, Cortana is one of the favorite "perks" of using a Windows Phone. This series of videos, called hashtag #AskAnswerDesk, uses a real Microsoft Store employee to answer questions tweeted by real people. We have embedded two such videos below. The first asks, "What are the perks of using a Microsoft Windows Phone?" The response, as we already alluded to, is all about Cortana.
The second video answers a question from a parent whose daughter wants a Mac Book. Fair enough, but the parent wants to buy her daughter a Surface. Kristen responds with a list of differences. The Mac Book is just a laptop while the Surface is a laptop AND a tablet. And with the Microsoft slate, you get a Pen that allows you to complete more tasks, according to the Microsoft Store employee.
source: MicrosoftStore (1), (2) via WPCenter
Calling Cortana the "most personal" of the smartphone personal assistants (a group that includes Siri, Google Now and the new BlackBerry Assistant), a Microsoft Store employee named Kristen explains some of the things that Cortana can do. Words like "pro-active" are thrown around to explain how the personal assistant uses your likes to provide you with information before you need it.
The second video answers a question from a parent whose daughter wants a Mac Book. Fair enough, but the parent wants to buy her daughter a Surface. Kristen responds with a list of differences. The Mac Book is just a laptop while the Surface is a laptop AND a tablet. And with the Microsoft slate, you get a Pen that allows you to complete more tasks, according to the Microsoft Store employee.
You can check out the two videos yourself, by clicking on the video slideshow below.
source: MicrosoftStore (1), (2) via WPCenter
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