Is Samsung trying to cover up proof that the replacement Galaxy Note 7 units are not safe?
It is bad enough that another "replacement" Samsung Galaxy Note 7 has exploded. What is worse is that a text message shows that Samsung is trying to cover up the problem. Let's start with the incident, which took place on Tuesday. That is the day before a replacement Note 7 exploded on a Southwest Airlines plane as passengers started boarding for a Louisville to Baltimore flight.
At this point, Klering thought Samsung was interested in how he was feeling until he received a text from Samsung that was not meant for his eyes. The message from a Samsung representative read, "Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it."
Obviously, Samsung was not going to alert its customers to the threat that even the so-called "safe" Galaxy Note 7 represents. There are possibly four such models that have exploded in the last week including one that caught fire while a woman in Taiwan was walking her dog.
The major U.S. carriers are allowing those with the replacement Galaxy Note 7 to exchange the phone for any new model in stock. You might want to take your carrier up on this offer.
source: WKYT via TheVerge
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