BlackBerry service outage hits Europe, Middle East and Africa
posted by Victor H. / Sep 21, 2012, 8:08 AM
For several hours, BlackBerry users on the three continents couldn’t receive emails, but now the unnamed issue has been fixed.
"We can confirm that services have been restored and are now operating normally," RIM said in an apology statement.
Luckily, RIM has managed to deal with the issue in timely manner after in October 2011 a three day outage stopped BlackBerries from receiving and sending emails, messages and from browsing the web. The Canadian company then apologized and said it will invest more in infrastructure to avoid further such issues.
The outage and the failure to provide a competitor to iPhone and Android devices led to a change in leadership at Waterloo. The CEO duo Mike Lazaridis - Jim Balsillie resigned and promoted Thorsten Heins as the new chief executive. Since then, the company has been hard at work on delivering the new BlackBerry 10 platform and devices running on it. It delayed the launch of the first wave of gadgets from late-2012 to early 2013.
source: Wall Street Journal
Posts: 1143; Member since: Oct 05, 2011
poor RIM, long dead. Hoping for a decent revival with BB10
posted on Sep 21, 2012, 8:13 AM 10
Posts: 30; Member since: Aug 23, 2012
posted on Sep 21, 2012, 8:14 AM 3
Posts: 1574; Member since: Jul 01, 2012
pikapowerize will come sooner rather than later ! i bet that poor rim, go to hell RIM = RIP
posted on Sep 21, 2012, 8:32 AM 3
Posts: 3165; Member since: Jun 19, 2010
I hope RIM figures out a way to avoid situations like this with BB10. The web and email services are tightly integrated with current BB devices, which can have its own advantages, but outages like this really hurt their customers.
posted on Sep 21, 2012, 4:27 PM 0
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