Apple investigating reports of poor Bluetooth audio quality with the iPhone SE

Apple investigating reports of poor Bluetooth audio quality with the iPhone SE
Originally thought to be selling poorly, the latest word is that the Apple iPhone SE is actually selling well. It is apparently hard to find the iPhone SE on carrier's shelves, and ordering from Apple.com means waiting nearly two weeks for the phone to be shipped in certain cases. The 16GB version is priced at $399, with the 64GB model offered for $499.

According to complaints posted at Apple's support communities website, the iPhone SE does have a problem with the audio quality heard over Bluetooth supported accessories. Apparently, this issue affects both Bluetooth headsets and earpieces alike. The problem can also be heard when an iPhone SE is paired with automobile speakers using Bluetooth.  

The audio on affected iPhone SE models is sounding robotic and distorted on phone calls, GPS voice navigation and with FaceTime video calls; streaming music is not affected. Reportedly, Apple's engineering team is aware of the issue, and is working to resolve it. A similar problem happened in October 2014 to Bluetooth connected car audio systems used by iPhone users following the update to iOS 8. The problem was fixed in iOS 8.1.


source: AppleSupport via MacRumors

Related phones

iPhone SE
  • Display 4.0" 640 x 1136 pixels
  • Camera 12 MP / 1.2 MP front
  • Processor Apple A9 APL0898, Dual-core, 1840 MHz
  • Storage 128 GB
  • Battery 1624 mAh(14h 3G talk time)

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140 Comments

1. Unordinary unregistered

Note 4 all over again. Hopefully this will be fixed asap, as always

3. Wiencon

Posts: 2278; Member since: Aug 06, 2014

It's confirmed to be non-hardware issue so expect Apple to fix it within 3 days

7. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Good luck with that. Be fair and give them a week.

14. Unordinary unregistered

Better than a year to fix a software issue in 2015//2016

18. Mxyzptlk unregistered

Samsung has yet to fix TouchWiz.

27. tedkord

Posts: 17041; Member since: Jun 17, 2009

Quick, try to sell gapgate and pengate. Always complete the deflection.

29. Mxyzptlk unregistered

Lollipopgate

33. tedkord

Posts: 17041; Member since: Jun 17, 2009

You are a pro.

43. ph00ny

Posts: 1976; Member since: May 26, 2011

Apple has yet to fix iOS

44. Unordinary unregistered

Shhhh don't tell them. They probably haven't even noticed after drinking all the koolaid. 14+ months later and still RAM management issues lmao.

57. tedkord

Posts: 17041; Member since: Jun 17, 2009

Oh, the supreme irony.

79. Mxyzptlk unregistered

I know right? That and the bad battery.

4. Plasticsh1t

Posts: 3086; Member since: Sep 01, 2014

#Bluetoothgate

5. tyrionTheWise unregistered

Is this guy high. Which person with all his mental faculties working would downgrade from 6s to SE.

8. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Well technically you're only loosing size. Maybe he wants a smaller phone even if its only .7" smaller.

23. azimesmail

Posts: 264; Member since: Nov 23, 2014

It really only doesn't have 3D Touch, other than that it's a 6S in a 5S body.

69. sissy246

Posts: 6884; Member since: Mar 04, 2015

Don't forget it only has a 1.2 MP front camera, now thats laughable lol $300 phone have better front cameras then that.

105. tyrionTheWise unregistered

No. You lose the dual WiFi, LTE A, fast fingerprint scanner, a bit of resolution, and not to mention the front camera. It's more of a metal Sir with faster processor than a 6s in smaller body. You just get processor and camera upgrades, nothing else.

114. Jimrod

Posts: 1605; Member since: Sep 22, 2014

Resolution is the same, it's a smaller screen, less pixels...

115. tyrionTheWise unregistered

less pixels means resolution is lower. Sharpness or pixel density is same though.

6. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

How can you have this type of issue with a device with regurgitated hardware? This hardware is already inside the iPhone 6/6S models.

124. Zylam

Posts: 1767; Member since: Oct 20, 2010

It's probably software, streaming media works fine, the onboard stuff is being flaky, could be a codec issue.

9. ihearlivepplz

Posts: 80; Member since: Jul 06, 2015

Lol 64 GB SE in India is selling for $800+ . so much for being affordable xD

26. tedkord

Posts: 17041; Member since: Jun 17, 2009

Probably due to exchange rates. Not much can be done about that.

128. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Samsung has $400 phones that dont cost $800 in India. You think the Korean Won is worth more than a US Dollar? Maybe, but if it is, its not by much.

10. meanestgenius

Posts: 21150; Member since: May 28, 2014

While I'm convinced that Apple will more than likely have this issue fixed promptly, I will stand by what I've always said: A company in Apples position and one that touts having "the most advanced operating system on the planet" should not be having so many issues, software or otherwise. Apple needs to spend a bit more time and money on testing out their products thoroughly before releasing them to the public. I wonder what damage control/excuse will be made for this?

15. Mxyzptlk unregistered

Sh- happens. Apple has already acknowledged it as a problem. Again are we forgetting Apple isn't the only company that has ran into first day problems?

52. darkkjedii

Posts: 30661; Member since: Feb 05, 2011

It is the most advanced operating system in the world, it just doesn't know it lol.

55. meanestgenius

Posts: 21150; Member since: May 28, 2014

Lmao! +1 darkk.

63. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

High five on that one. Now that I can agree with. +1

* Some comments have been hidden, because they don't meet the discussions rules.

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