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The random 128 GB iPhone 6 Plus crash and reboot might be a hardware problem, tip insiders

Posted: , by Daniel P.

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The random 128 GB iPhone 6 Plus crash and reboot might be a hardware problem, tip insiders
Apple's issues with the iPhone 6 Plus might not stop with #bendgate, as the random freeze and reboot problem with the 128 GB version seems to be rooted in the hardware itself, rather than the memory management software. Industry sources are pointing out that there might be a problem with the memory controller.

The issue seems to be that Apple isn't using the most stable internal storage memory, but the intricately dense triple-level cell (TLC) NAND flash in the 128 GB version. TLC flash can store much more information than single-level cell (SLC) or a multi-level cell (MLC) solid-state flash, but is more volatile, and more prone to errors. It is more affordable, though, and that might be the reason Apple went with it for its most memorable version of the 6 Plus, instead of MLC, like on most other iDevices.

There are plenty of reports for unstable read performance of Samsung SSDs equipped with said TLC controller, so if that is indeed the reason for the freezing and random reboots of the 128 GB iPhone 6 Plus, those units, or the entire batch, might have to be recalled by Apple. For now, customers who complain about such problems, are getting their handsets replaced in Apple Stores, but the industry insiders think this might become a wider issue, as the 6 Plus has proved way more popular than everyone, including Apple, expected it to be.

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posted on 04 Nov 2014, 06:48 2

1. gehrig (Posts: 298; Member since: 17 Apr 2014)


It's probably not hardware. Even if it is, it can probably fixed with iOS 8.1.1.

posted on 04 Nov 2014, 06:55 20

5. FAKEPERSONA (unregistered)


sounds like an iFan...???

EDIT:
By that LOGIC, if i remove the battery from any device, a software update will circumvent the problem...??? (problem i.e "power on")

posted on 04 Nov 2014, 07:01 22

6. Finalflash (Posts: 2725; Member since: 23 Jul 2013)


I don't think he knows what the difference between hardware and software is. Fixing a hardware problem with a software fix is just funny.

posted on 04 Nov 2014, 08:12

14. ManusImperceptus (Posts: 724; Member since: 10 Jun 2014)


Technically, it could be done that way, if a hardware limitation could be bypassed by a software upgrade. In theory, of course!

I wonder what good it will do to replace the device with another sporting the same component?

posted on 04 Nov 2014, 19:22

48. lyndon420 (Posts: 3721; Member since: 11 Jul 2012)


Maybe he lives in the Matrix.

posted on 04 Nov 2014, 07:46 1

12. GeekOB (Posts: 17; Member since: 26 Jun 2014)


oh c'mon!! that was sarcasm dumbo..

posted on 04 Nov 2014, 07:58

13. FAKEPERSONA (unregistered)


may be, yeah, who knows...

posted on 04 Nov 2014, 08:13 2

15. ManusImperceptus (Posts: 724; Member since: 10 Jun 2014)


Badly delivered...

posted on 04 Nov 2014, 09:26 2

23. Finalflash (Posts: 2725; Member since: 23 Jul 2013)


Terribly delivered, either that or the fact that all these issues iPhones are having are being solved with repeated updates which break more things makes it too realistic.

posted on 04 Nov 2014, 07:33 6

10. Astoni (Posts: 647; Member since: 28 Sep 2013)


Who the f*ck likes this post?!, a Hardware issue can not be fixed in a software update.. hence the name HARDWARE.. it means its physical

posted on 04 Nov 2014, 10:16

30. DillWeed (Posts: 149; Member since: 14 Mar 2014)


yes it can, depending if there is either redundancy or circumvrntion means. In this case it would be possible to halve the storage and only accept the packet if the two match. I f course this would be out of the question in Apples case, but it's not impossible.

posted on 04 Nov 2014, 12:54 5

39. aphrophyre (Posts: 24; Member since: 02 Feb 2012)


That is what we call a WORKAROUND, it is not a FIX.

posted on 04 Nov 2014, 08:36 3

17. darkkjedii (Posts: 19456; Member since: 05 Feb 2011)


No bro, it needs to be replaced.

posted on 04 Nov 2014, 06:53

2. RobotMan (Posts: 145; Member since: 13 Apr 2012)


What !

posted on 04 Nov 2014, 06:54 1

3. tiara6918 (Posts: 2014; Member since: 26 Apr 2012)


This is why it's better to wait a few weeks or months after a device's release in the market. First batch always has issues

posted on 04 Nov 2014, 06:55 11

4. AfterShock (Posts: 3698; Member since: 02 Nov 2012)


Cheap TLCs, in a premium priced package.
Yup, seems about right.

posted on 05 Nov 2014, 16:34

50. almostdone (Posts: 231; Member since: 25 Sep 2012)


Typical of Apple to use cheap memory to rip off their customers.

It only cost them $$'s for128GB instead of their base 16GB model yet they charge $$$'s for the privelage. I'm not talking about subsidised contract prices. Yet they use cheap TLC memory? Disgraceful.

posted on 04 Nov 2014, 07:04 7

7. Slammer (Posts: 1515; Member since: 03 Jun 2010)


Let this be a lesson for everyone. You get what you pay for. You need to spend $2000 on a premium phone; not $1000.

John B.

posted on 04 Nov 2014, 07:11

8. nlbates66 (Posts: 328; Member since: 15 Aug 2012)


"There are plenty of reports for unstable read performance of Samsung SSDs equipped with said TLC controller"

unstable read performance !=crashing and rebooting.

posted on 04 Nov 2014, 07:21 3

9. TheMoltenD (Posts: 109; Member since: 13 Jul 2014)


PA changed that to make it seem like its a common problem original source says: low read performance on Samsung SSD.

posted on 04 Nov 2014, 10:54 1

34. Jommick (Posts: 221; Member since: 10 Sep 2013)


Glad I got the 250 GB 840 EVO - MLC storage is better storage

posted on 04 Nov 2014, 07:43 2

11. darkkjedii (Posts: 19456; Member since: 05 Feb 2011)


Replace em Apple, and get the other ones.

posted on 04 Nov 2014, 08:31 2

16. tokuzumi (Posts: 878; Member since: 27 Aug 2009)


Sounds like the TLC needs more TLC

posted on 04 Nov 2014, 08:59 1

18. fzacek (Posts: 2486; Member since: 26 Jan 2014)


Cheap, cheap, cheap...

posted on 04 Nov 2014, 09:00 1

19. Tritinum (Posts: 471; Member since: 06 May 2014)


facing the same issue with my ipad mini 2 just randomly crashes and reboots

posted on 04 Nov 2014, 10:00 2

27. UglyFrank (Posts: 1546; Member since: 23 Jan 2014)


Yeah but that happened to all Apple device when iOS 7 came out

posted on 04 Nov 2014, 09:04 3

20. BattleBrat (Posts: 1431; Member since: 26 Oct 2011)


I had a brand new iPod Touch 4th gen 64 gig. It developed a Bluetooth problem. I also heard of problems with some MacBooks. Then I realized what Apple was. Apple makes the case, the housing as beautiful as possible, but inside they use the cheapest to lowest bidder crap. But hey Apple fans, don't worry! at least Apple's profit margins are healthy :-)

posted on 04 Nov 2014, 09:09 2

21. darkkjedii (Posts: 19456; Member since: 05 Feb 2011)


That's exactly how space shuttles, rockets, and most cars are built ;)

posted on 04 Nov 2014, 09:14 1

22. BattleBrat (Posts: 1431; Member since: 26 Oct 2011)


The difference is, most of the components for those things are designed by the car company, space program, etc. The contractors simply manufacture it. Apple basically chose stuff off the shelf and they chose the cheapest stuff they could.

posted on 04 Nov 2014, 09:57 1

25. darkkjedii (Posts: 19456; Member since: 05 Feb 2011)


Cmon BB, really?

posted on 04 Nov 2014, 09:58

26. BattleBrat (Posts: 1431; Member since: 26 Oct 2011)


That being said, I am still going to buy an iPad air 2 laughs

posted on 04 Nov 2014, 10:01

28. UglyFrank (Posts: 1546; Member since: 23 Jan 2014)


Stuck with my Air 1

posted on 04 Nov 2014, 10:50

33. darkkjedii (Posts: 19456; Member since: 05 Feb 2011)


What're you currently rocking

posted on 04 Nov 2014, 12:11 1

36. BattleBrat (Posts: 1431; Member since: 26 Oct 2011)


No iOS device currently, Nexus 9 incoming, Note 4, Nvidia Shield Portable, HTC M8, and an iPad 128gb in January.

posted on 04 Nov 2014, 13:13

40. darkkjedii (Posts: 19456; Member since: 05 Feb 2011)


Helluva sweet lineup. That's like the "murderers row" of tech lol.
I sold my Note 3, just my 6+, and mini 2 now as far as what I use mobile wise. I also have a windows laptop, and an HTC 8X, that never leaves the drawer.

posted on 04 Nov 2014, 14:30

44. Deaconclgi (Posts: 405; Member since: 03 Nov 2012)


Why did you buy the 8X over the much better and better supported phones on that platform?

posted on 04 Nov 2014, 15:16

45. darkkjedii (Posts: 19456; Member since: 05 Feb 2011)


I didn't buy the 8X, my wife bought it brand new, and later switched to an iPhone. I kept it, but can't get any money for it now, so that's that.

posted on 04 Nov 2014, 15:19 1

46. BattleBrat (Posts: 1431; Member since: 26 Oct 2011)


Sold my Note 3 as well, a crack near the stylus port was really bugging me. The note 4 is a lot more solid. The M8 I loved at first sight, still love it. I still also have my trusty old Sony Xperia Tablet S.

posted on 04 Nov 2014, 13:23 1

41. VZWuser76 (Posts: 3630; Member since: 04 Mar 2010)


IIRC, going from 64GB to 128GB costs $100. If that memory chip is the only difference and between models and they're using the cheapest option that's pretty weak.

posted on 04 Nov 2014, 10:34 1

31. Slammer (Posts: 1515; Member since: 03 Jun 2010)


I'm not so sure BMW, Mercedes and other well known automobiles are built that way Dark. Last I checked, most of these caes were incorporating the latest of technology and components to justify the price tags.

Apple, not so much. Less expensive components at cheaper price to keep manufacturing costs down. If you truly want an all out, premium phone from Apple, you would have to pay twice as much as you do now. Apple has always been two to three times more expensive than its competitors. To make it more reasonabl but keep profits high, the compensation is lower the manufacturing costs. The way to do it is how what BB pointed out.

John B.

posted on 04 Nov 2014, 12:08 1

35. BattleBrat (Posts: 1431; Member since: 26 Oct 2011)


I'm a Mercedes mechanic, they are built that way, BMW's as well, Porsche is still quality though...

posted on 04 Nov 2014, 14:17

42. romeo1 (Posts: 703; Member since: 06 Jan 2012)


Oh please all those brands are fixing cheap stuff in expensive cars.
Are you going to tell me that porsche is using the best possible parts for the price of the car? Ofcourse not. They all make cars to get the most profit. Ofcourse a carrera gt or 918 is something different as its made to be a showcase of the brand but 911 or panamera etc. Are all made for profit. I agree with you that the average porsche has not as much engine problems as the average bmw of merc. But that is only because they aren't downsizing as much as the other brands. Want quality stuff and allot cheaper? Buy japanese or korean cars. They make the best cars that last longer than the most other brands.

posted on 04 Nov 2014, 16:28 1

47. Slammer (Posts: 1515; Member since: 03 Jun 2010)


Doesn't it all depend on what division of Mecedes we're talking about? I would not consider the AMG line of Mercedes as a line that skimps on quality materials or latest in technological offerings and options.

John B.

posted on 04 Nov 2014, 09:46

24. REWMO (Posts: 9; Member since: 07 Oct 2014)


it doesn't matter for these apple fans as long as the cover has "premium design" some of us actually go for hardware that works and functionality.

posted on 04 Nov 2014, 10:43

32. a_merryman (Posts: 749; Member since: 14 Dec 2011)


My 4s has gotten daily use for 3 years, and my MBP was used for 6 years before I felt it needed to be replaced. This is an oddity in the case of Apple, not the norm.

posted on 04 Nov 2014, 10:04

29. gunnor (Posts: 25; Member since: 22 Oct 2014)


so apple is using sammy storage components?

posted on 04 Nov 2014, 12:30 1

37. lebigmac506 (banned) (Posts: 56; Member since: 17 Sep 2014)


Ha! A $900 iPhone that is unstable.

Instability, bending, higher ios crash rates than android 4.0, and worst battery life among all premium devices.

Why do people buy this overpriced made in China junk?

posted on 04 Nov 2014, 12:40 1

38. cnour (Posts: 545; Member since: 11 Sep 2014)


It seems you are reading al lot of Android forums. Please stay there and don't write here.

posted on 04 Nov 2014, 14:28 1

43. 21babydoll12 (unregistered)


Samsung SSD suffer from the same issue. No suprise there. MLC is the best of both worlds. Speed and reliability. Oh well. On to the 6S

posted on 04 Nov 2014, 20:26 2

49. TechieXP1969 (Posts: 7879; Member since: 25 Sep 2013)


Let's see.

Use material that is cheap and easy to bend? CHECK
Use cheap internal storage? CHECK

Charging you $100 than last years model and giving you nothing new? PRICELESS.

posted on 06 Nov 2014, 00:59

51. 0xFFFF (Posts: 3806; Member since: 16 Apr 2014)


The real "priceless" moment will be when 100+ GB of someone's photos and videos goes up in smoke due to Apple using cheap crappy TLC flash.

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