Unknown problem is causing the Apple iPhone 6 Plus to crash

posted by Alan F. / Oct 23, 2014, 9:47 PM

Unknown problem is causing the Apple iPhone 6 Plus to crash

No sooner has #bendgate started to fade from the consciousness of the public, than a new issue has popped up with the Apple iPhone 6 Plus. Now, the 5.5-inch iPhone phablet is suffering from a new problem which causes the device to crash, or start a loop during which the phone continuously re-boots. Some whose phone have exhibited the problem, have taken their handset to the Apple Store for a replacement model, and reportedly a few are now on their fourth unit.

Right now, it is believed that this problem seems to affect owners of the 128GB iPhone 6 Plus who have installed a rather large number of apps. One theory states that some of the apps that users have downloaded on the phone are not compatible with the iPhone 6 Plus. While many owners have taken a replacement unit and then tried reinstalling their apps one by one to find the culprit, this has just not worked out. Some report that reinstalling the apps brings a temporary fix that lasts for only a few minutes before the phone starts crashing again.

Will this become another major new issue for Apple, one worthy of having a hashtag title, or will this simply blow over? The next few days will tell the tale. If more iPhone 6 Plus owners start reporting the same issue, Apple might have to turn to its damage control team once again.

Apple iPhone 6 Plus

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source: AppleInsider

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PhoneArena Rating:

9.0

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User Rating:

9.1

Based on 41 Reviews

Display 5.5" 1080 x 1920 pixels

Camera 8 MP / 1.2 MP front

Processor Apple A8, Dual-core, 1400 MHz

Storage 128 GB

Battery 2915 mAh(24h 3G talk time)

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83 Comments

1. Dingy_cellar_dweller

Posts: 339; Member since: Mar 16, 2013

Is the problem the slight bend in it that's making it crash.

posted on Oct 23, 2014, 9:49 PM 18

5. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

#dontcrashmyapps

posted on Oct 23, 2014, 9:54 PM 3

50. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Hasn't happened to me. My iPhone only rebooted itself once, and that was about an hour before I installed the 8.1 update. Other than that, no problems from my end.

posted on Oct 24, 2014, 6:42 AM 1

64. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

I have had my Note 3 for a full year & I have never had it reboot by itself. I have had some apps force close, but that's more my rooting & tinkering while messing with Xposed Framework Modules... Never a full self reboot though...

posted on Oct 24, 2014, 9:22 AM 4

76. iGeek

Posts: 171; Member since: Mar 15, 2013

One day I was in class and my Note 3 was in my pocket, I started feeling that my pocket is getting warm but I didnt give what was happening much attention. 15 minutes later I felt something like a sizziling hot pan was placed on my leg. I directly removed my phone from my pocket and I can literally say it was on fire. I suffered from minor burns on my leg area. It was terrifying not for me alone but for the whole class. The professor was shocked of what happened she thought I was kidding until she knew that I was in pain and I had to be firstaided. It turned out there was somekind of a hardware issue as my Note showed something like "Safe Mode" it was written in white text on the screen. Moreover, my fully charged phone had 20% of battery left. And since then my Note 3 lies on my desk. The overheating still occurs from time to time however I remove the battery directly when I sense it.

posted on Oct 25, 2014, 1:47 AM 0

80. awani1

Posts: 30; Member since: Sep 16, 2013

U are such a liar!.. Theres never been any report of a note3 on fire!. Better yet give us photo proof of ur note3 on fire

posted on Oct 25, 2014, 1:10 PM 1

31. Doakie

Posts: 2478; Member since: May 06, 2009

Dude, the 128GB iPhone 6 Plus is like $1,000... It really should be working flawlessly... My $350 64 GB OnePlus One works AWESOME.

posted on Oct 24, 2014, 12:05 AM 13

34. techperson211

Posts: 1280; Member since: Feb 27, 2014

This what happen when large amount of apps is being installed to a device that's not being tested in the first place for compatability to its hardware and software. Apple engineer should know that but it seemed that they are more concern about their profit not the quality anymore . Sad but reality is reality.

posted on Oct 24, 2014, 12:41 AM 7

65. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

I have 110 apps on my Samsung Galaxy Note 3, I have never had a reboot issue EVER. Apple's iOS can't handle lot's of apps? REALLY?!? To me that's just unacceptable. Apple what are you thinking? +1

posted on Oct 24, 2014, 9:26 AM 2

36. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

It should be working flawlessly. My Magic 8-Ball says Apple has a faulty memory controller in the phones that are having problems.

posted on Oct 24, 2014, 1:20 AM 3

38. tacarat

Posts: 854; Member since: Apr 22, 2013

That's silly. Lacking a bend in the frame causes the problem.

posted on Oct 24, 2014, 1:32 AM 2

51. tampasis

Posts: 1; Member since: Oct 24, 2014

another pos item from apple they had plenty of time to get it right but instead they want the user to debug it what a bunch of aholes at apple this company is going down a slippery path just ask microsoft if you bought one of these pos models get your money back it will be awhile before they get it right i think if they would have built them here this problem would not exist.

posted on Oct 24, 2014, 7:33 AM 1

2. guest

Posts: 372; Member since: Jun 13, 2012

Apparently it's not as easy as just slapping a bigger screen together.

posted on Oct 23, 2014, 9:50 PM 17

6. Napalm_3nema

Posts: 2236; Member since: Jun 14, 2013

Nobody else would know, since no other manufacturer has ever had to make and sell a smartphone at this pace.

posted on Oct 23, 2014, 9:57 PM 0

11. Sakeem

Posts: 857; Member since: Sep 05, 2012

What does this statement mean exactly? Since the demand is high, they are being made then rushed out the door and not properly tested?

posted on Oct 23, 2014, 10:06 PM 8

18. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

Pretty much.

posted on Oct 23, 2014, 10:30 PM 0

16. tedkord

Posts: 17356; Member since: Jun 17, 2009

So most of them take their time and put out a working product?

posted on Oct 23, 2014, 10:25 PM 8

24. iushnt

Posts: 3105; Member since: Feb 06, 2013

Yaa, that's why one should always keep in mind that u deliver what u can..and Apple tried to over deliver by using their power brand mixing with mediocre product !! Massive recalls for massive sales hurts more.. I don't see the 6 plus even close to the quality of note 4.. They made joke out of themselves with products like this and positioning as jewelery (almost the perfect thing on earth - Apple and their fans)

posted on Oct 23, 2014, 10:56 PM 6

30. vincelongman

Posts: 5693; Member since: Feb 10, 2013

Poor excuse Apple had basically a whole year to design/develop the 6/6+ and iOS 8 The sales don't make a difference since Apple doesn't handle manufacturing That's Foxconn's job and Apple's supplier's (e.g. TSMC, Samsung, LG, JDI, ...)

posted on Oct 23, 2014, 11:59 PM 8

3. wilsong17 unregistered

Lol wut, but ios is smooth say no one ever

posted on Oct 23, 2014, 9:51 PM 12

59. VHMP01

Posts: 93; Member since: Aug 27, 2014

And does not need more RAM, bla, bla, bla...

posted on Oct 24, 2014, 8:34 AM 0

4. zig8100

Posts: 243; Member since: Dec 13, 2012

#crashgate #loopgate #appgate

posted on Oct 23, 2014, 9:53 PM 12

21. 0xFFFF

Posts: 3806; Member since: Apr 16, 2014

+ #bendgate #burngate #staingate = #plusfail

posted on Oct 23, 2014, 10:46 PM 13

60. VHMP01

Posts: 93; Member since: Aug 27, 2014

#sapphiregate

posted on Oct 24, 2014, 8:35 AM 1

74. THEGUGU

Posts: 7; Member since: Aug 25, 2014

Just before anyone mentions it. #Christina_Applegate.

posted on Oct 24, 2014, 12:43 PM 2

7. bragzter

Posts: 53; Member since: Feb 21, 2012

I believe it has to do with the memory. Maybe there are a few bugs with the 128GB compatibility with iOS itself as it's only this variant. Could be some kind of read/write issue

posted on Oct 23, 2014, 9:57 PM 0

8. 7Superman9

Posts: 86; Member since: Sep 17, 2013

Look at that! A system so superior that it will not let you use it! #takemymoney!

posted on Oct 23, 2014, 10:03 PM 22

9. shuaibhere

Posts: 1986; Member since: Jul 07, 2012

Even yesterday someone said..android OS crashes and lags while iOS runs smoothly....lol @ them.. Perfection days are gone with scott forstall....jhonny Ive is joke when it comes to software....

posted on Oct 23, 2014, 10:05 PM 17

17. tedkord

Posts: 17356; Member since: Jun 17, 2009

Well, Ive isn't in charge of the actual code, only the look and feel.

posted on Oct 23, 2014, 10:26 PM 0

22. shuaibhere

Posts: 1986; Member since: Jul 07, 2012

Hmmm...atleast my first point stand...perfection says are gone with scott forstall... We started see all this problems from ios 6.x.x when scott forstall was thrown out....ios 7 was disaster when it was released ios 8 comes very close to it....

posted on Oct 23, 2014, 10:49 PM 2

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