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  • Faulty power button on the Apple iPhone 4 leads to $5 million suit against Apple

Faulty power button on the Apple iPhone 4 leads to $5 million suit against Apple

Posted: , by Alan F.

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Faulty power button on the Apple iPhone 4 leads to $5 million suit against Apple
A class action law suit against Apple has been filed under the RICO Act (Racketeer Influenced and Corrupt Organizations Act), which is commonly used against corporate gang syndicates, but is also used for Class Action suits. The suit alleges that the power button on the Apple iPhone 4 is designed to stop working once the one-year warranty expires, forcing the owner of the phone to shell out $149 for a repair, or to buy a whole new device.

According to the suit, which seeks $5 million from Apple, the flex cable on the device is faulty, leading to the problems. And the plaintiff, Debra Hilton of Florida, alleges that Apple was well aware of the situation. To back up that claim, Ms.Hilton points out that Apple discussion forums read by hundreds of thousands of visitors, complained about a "wiggly" power button on the Apple iPhone 4. She also mentions a fix-it video on YouTube uploaded by a self-proclaimed iPhone repairman who said that the power button was defective. The video has been viewed more than 1 million times, and you can view it yourself by clicking on the video below.

Apple has not yet commented on the suit.



source: SCRIBD, GIGaom via TUAW

44 Comments
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posted on 15 May 2013, 18:26 27

1. Nathan_ingx (Posts: 4004; Member since: 07 Mar 2012)


What the hell??
Never thought the company could stoop so low!
Darn! Thank God i don't go crazy over iPhones anymore! Sheesh!
Was indifferent but now i'm starting to hate.

posted on 15 May 2013, 18:32 13

2. gmracer1 (Posts: 646; Member since: 28 Dec 2012)


My hate developed a long time ago B-)

posted on 15 May 2013, 18:42 10

5. Nathan_ingx (Posts: 4004; Member since: 07 Mar 2012)


"...the power button on the Apple iPhone 4 is designed to stop working once the one-year warranty expires..."
I know it's not officially confirmed yet, but that is insane!
IT IS DESIGNED TO STOP WORKING...what does that tell people?
It's like they're testing secretly even on the power button, giving it a time-frame for it to 'work'...all for some extra bills.

posted on 15 May 2013, 18:55 4

8. gmracer1 (Posts: 646; Member since: 28 Dec 2012)


That makes my stomach churn :-x

posted on 16 May 2013, 15:50 1

40. Chaseism (Posts: 82; Member since: 08 May 2013)


I cannot...for the life of me...believe that you guys actually think a company would design their phone to fail. I mean, think about what that sentence says...the power button is designed to fail when the one year warranty expires. With all the people with AppleCare or phone insurance...why would this be smart? Also, how do you design something to fail after a certain amount of time? Wouldn't it matter more about how much the power button is used rather than a length of time?

I love you guys, but it's honestly like none of you actually think. People will file suit for anything, but it doesn't mean you have to believe it.

posted on 15 May 2013, 19:32 7

16. TROLL (banned) (Posts: 4851; Member since: 13 Apr 2012)


Hahaha. Good i'm so really happy, good you deserve it you bad fruit.

posted on 16 May 2013, 01:16 2

35. TheBitterTruth (unregistered)


and you deserve red thumb

posted on 16 May 2013, 02:15 5

36. anywherehome (Posts: 971; Member since: 13 Dec 2011)


you are smart, only st*pids would buy such a device from such a spoiled company:

"Quarter of iPhones have a broken screen, poll says."
"Foxconn's iPhone 5 devices fall below agreed standards"
"Apple iOS Apps Leak More Personal Info Than Android".
"40% of iOS popular apps invade your privacy without any permission."
"FBI files: STEVE JOBS was a lying, power hungry, mad man."

posted on 16 May 2013, 07:02

39. PAPINYC (banned) (Posts: 2315; Member since: 30 Jul 2011)


'Wat u talkin' 'bout Willis!!'

This is what Apple does to all their products; just look at all those dead Macbooks on Craigslist that die precisely after the 3-year mark (right after Apple dis-Care expiRes).

I think the suit should be amended to 5 BILLION (for all those poor little unsuspecting and gullible iSouls)!!!

posted on 15 May 2013, 18:41 2

3. Dingy_cellar_dweller (Posts: 256; Member since: 16 Mar 2013)


Quality is built into the iphone and also designed into its home button too.

The iphone is a great phone but Apple is an evil company.

posted on 15 May 2013, 18:41 6

4. Muhannad (Posts: 455; Member since: 20 Sep 2011)


I find this very interesting that its in the news finally, my sibling is suffering the same exact power button problem on their iPhone 4. Sure its an old phone but it shouldn't be designed to fail.

posted on 15 May 2013, 18:44 10

6. Droiddoes (unregistered)


LMFAO. More of that "premium apple build quality" we've come to expect!

OR

"You're pushing the button wrong! iphone works exactly how it is supposed to!"

posted on 15 May 2013, 18:49 6

7. Nathan_ingx (Posts: 4004; Member since: 07 Mar 2012)


Lol, i thought of commenting something like,
'Is everyone starting to press the power button wrong again?'

posted on 15 May 2013, 19:10 3

10. zibbyzib2000 (Posts: 221; Member since: 18 Nov 2010)


I had this happen with my 4s 1 years and 1 month after I purchased it. When I called they told me that it happens when I push the power button too many times. So I was like "What??? Isn't that what its supposed to be for in the first place". I got it fixed locally for like $60 but now reading this article is making me want to call to complain.

posted on 15 May 2013, 19:35 5

17. TROLL (banned) (Posts: 4851; Member since: 13 Apr 2012)


Then why buy Apple products!

Last year they made 500 million on repairs, holy cow...

posted on 16 May 2013, 00:08

33. VZWuser76 (Posts: 4489; Member since: 04 Mar 2010)


Same thing happened with both of the iPods I've owned. I bought both through Walmart & luckily I ponied up for the extended warranty. Both were classic models, my 30GB's battery took a dive 1 year & 3 months after purchase, my 120GB's battery AND hard drive went out 1 year and 2 months after purchase.

The 120GB's was the worst because after the new hard drive was replaced it wouldn't recognize me as the legitimate owner of the content I had bought through iTunes. Contacting Apple did no good (a week of emails with them sending me links to the support section which I had already been through thoroughly). After none of that fixed the issue they instructed me to redownload my content. When I asked about getting reimbursed for it I was told it would have to come out of my pocket. I had around $100 worth of content through iTunes and my history showed I had bought it all, but I was informed that the money I had paid was for a one time download. That's why I have never given them another dime of my money. Most any place you buy content will allow you to redownload it if it gets corrupted or lost. And the fact that it was Apple's device failure that caused it was the final straw for me. If they can't take better care of customers like me then why should I support them?

posted on 15 May 2013, 19:00 4

9. InspectorGadget80 (unregistered)


They should of ask 300 billion. Half of Apple's cash

posted on 15 May 2013, 19:21 5

11. Captain_Doug (Posts: 1017; Member since: 10 Feb 2012)


Not surprised.

posted on 15 May 2013, 19:24 5

12. saurik (Posts: 86; Member since: 13 May 2013)


I think the fandroids on here should take a break and that lady wins the case, only then should they agree to the statement "the power button on the Apple iPhone 4 is designed to stop working once the one-year warranty expires".

posted on 15 May 2013, 19:25 1

13. saurik (Posts: 86; Member since: 13 May 2013)


*if that

posted on 15 May 2013, 19:31 4

15. nerdylish (Posts: 51; Member since: 13 Apr 2013)


+1 saurik
And now suddenly every poster on this site would have owned an iPhone 4 and come up with their story about how the power button failed after an year.

posted on 15 May 2013, 19:26 3

14. Malique001 (Posts: 58; Member since: 08 Jun 2012)


The allegation seems to be right on point because before I upgraded to an iPhone 5, my iPhone 4's power/lock button did indeed stop working about a year after I purchased it. Not surprised Apple would do something like this though.

posted on 15 May 2013, 19:38 1

19. TROLL (banned) (Posts: 4851; Member since: 13 Apr 2012)


Apples nother trick to make customers spend to gain money from public, wow how smart apple, but consumers don't care cause what matters is they have a trend phone to show off..?

posted on 15 May 2013, 19:36

18. GhostBear (Posts: 25; Member since: 01 Feb 2013)


Previous iPhone 4 owner, I always had problem with signal reception. The power button became weak but never completely failed on me. Also went through three charging cables, they told me too much flexing made the wires inside break. I never used the ear buds but they were made with a similar style cable. Those were the only issues I ever had with mine. My next phone on contract was a Motorola. I never had build quality issues with that phone but they were terrible with updating the software.

posted on 15 May 2013, 19:50 1

20. XperiaPrince (Posts: 108; Member since: 25 Dec 2012)


Who the hell is thumbing everyone down?

posted on 15 May 2013, 20:00 1

22. TROLL (banned) (Posts: 4851; Member since: 13 Apr 2012)


Yea tell them Eperiaprince.

Hey what's the big idear?

Positive comments getting thumbs down, wtf.

posted on 15 May 2013, 20:14

25. darkkjedii (Posts: 22132; Member since: 05 Feb 2011)


Droiddoes and PhoneArenaUser

posted on 15 May 2013, 19:53 1

21. XperiaPrince (Posts: 108; Member since: 25 Dec 2012)


That is just low apple...apple has been greedy,cause my old 3gs is still working fine.But they changed.Their latest products have very low quality.they are like designed to scratch and break or shatter.

posted on 15 May 2013, 20:03

23. darkvadervip (Posts: 365; Member since: 08 Dec 2010)


This is stupid! That's like me suing Casio or Texas Instruments over faulty calculator buttons that go bad or Samsung because the low end android screens and batteries go out. People always trying to get money. What next tv remotes

posted on 15 May 2013, 20:05

24. kozza3 (Posts: 702; Member since: 17 Oct 2012)


i don't think its a faulty flex, it has always been related to the small black clicker falling off
http://i43.tinypic.com/1giy2t.jpg easily replaced :D

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