Some T-Mobile subscribers are having issues with the carrier. According to Downdetector.com, at 4:29 pm ET, 613 complaints about T-Mobile's service had been received compared to the 18 tallied at 6:55 am ET and 34 at 9:10 am ET. Complaints were submitted from Sacramento, Citrus Heights, Carmichael, Elk Grove, Dallas, Reno, Denton, Roseville, and Phoenix. 49% of the submitted complaints cited an issue with the T-Mobile customer's mobile phone. One-third of the complaints dealt with 5G home internet, and 19% said that they could not get a signal.
Some T-Mobile and Metro by T-Mobile subscribers are dealing with an outage
Metro by T-Mobile is also having a problem. From one report at 10:09 am ET, Downdetector showed 73 complaints as of 4:47 pm ET. The Downdetector website now shows that "User reports indicate problems at T-Mobile," and "User reports indicate possible problems at Metro by T-Mobile."
Downdetector says that T-Mobile is having problems. | Image credit-Downdetector
The low number of T-Mobile complaints suggests that the issue is regional. Last month, when Verizon suffered a nationwide outage, Downdetector received well over 20,000 submissions. Downdetector is owned by Ookla, the company behind the Speedtest.net app that measures your phone's down and uplink data speeds.
T-Mobile outage map. | Image credit-Downdetector
The problem appears to be a regional one
Other websites that report on the connectivity status of major service providers also show that some T-Mobile subscribers have experienced problems with their wireless service. StatusGator is reporting that there are possible issues with T-Mobile's wireless service. The website shows several complaints about T-Mobile coming from California. Other states where problems have been reported include Alabama and Florida. A similar service titled, "Is The Service Down," says that T-Mobile is having issues with the internet and wireless phone service, while some are experiencing a total blackout. This site states that the carrier has been having problems since 11:40 am on Saturday.
Another site confirms that some T-Mobile subscribers are unable to reach the network. | Image credit-X
As Saturday afternoon turned into Saturday evening, the number of complaints dropped dramatically and Downdetector changed its status on T-Mobile to state that it was now possibly having problems. That type of pattern is similar to what we saw with AT&T at the end of last month when the wireless provider confirmed that cut fiber led to a multi-state outage of the carrier's broadband service.
Are you having an issue with your T-Mobile service today?
Yes. My wireless service from T-Mobile has had issues.
74.29%
No. I haven't experienced any problems.
17.14%
I'm not a T-Mobile subscriber.
8.57%
T-Mobile hasn't commented on the issue it seems to be having, but if it does, we will update this article. Most likely we will discover that a small number of the carrier's subscribers were affected.
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