The iPhone 7's Lighting EarPods have a strange volume control glitch, Apple promises fix

The iPhone 7's Lighting EarPods have a strange volume control glitch, Apple promises fix
iPhone 7 users have reported a glitch with the Lighting-connected EarPods that come bundled with the handset. Apple has confirmed the problem is indeed present and will be fixed in an upcoming software update.

The issue manifests itself after the users leaves the earbuds plugged into the iPhone 7's Lighting port for around five minutes. While the music keeps playing, the volume controls on the EarPods stop working.

The glitch doesn't occur at all times, it appears to be triggered randomly. A temporary fix for the problem is unplugging the EarPods and plugging them in again.

There's no information whether the glitch is present with other Lighting earphones, or whether it affects 3.5mm jack models plugged into the supplied Lighting-to-3.5mm jack converter.

Is anyone around here experiencing this issue? Tell us in the comments section below. Again, Apple has confirmed that the problem is to be fixed in an upcoming software update.

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32 Comments

1. Tommikke

Posts: 69; Member since: Nov 21, 2015

Problems, problems and problems! Great deal!

19. Switch00

Posts: 536; Member since: Sep 04, 2013

The smartphone future is rubbish.

23. JC557

Posts: 1919; Member since: Dec 07, 2011

I've had something similar happen to my wired headphones when using my iPod Nano 7th Gen and iPod Touch 5th. Both would randomly stop responding to the 3 button remote on my buds and requires that I plug and unplug or turning off the device.

2. Jimrod

Posts: 1605; Member since: Sep 22, 2014

But PA NEVER reports on Apple problems, just hides them, it's a conspiracy! :\ Sorry, I'm confused by Fandroids telling me one thing and real life telling me something different...

5. Scott93274

Posts: 6038; Member since: Aug 06, 2013

.... I didn't say anything.

7. Jimrod

Posts: 1605; Member since: Sep 22, 2014

That's because you're a teddy bear and can't talk, my perceptive powers are on point!

8. Scott93274

Posts: 6038; Member since: Aug 06, 2013

Damn it! Logic thwarts me yet again! You haven't, not heard, the last from me!!!

25. sissy246

Posts: 7121; Member since: Mar 04, 2015

Yeah the report apple issuestore once and go on. With Samsung they report the samething 5 or 6 times a day.

26. sissy246

Posts: 7121; Member since: Mar 04, 2015

Issues

3. meanestgenius

Posts: 22109; Member since: May 28, 2014

I have said this before, and I will keep saying it. Apple flat out SUCKS at software, especially as of late. They need to hire new software engineers and initiate much better QC practices going forward concerning software.

4. maherk

Posts: 6891; Member since: Feb 10, 2012

These are minor issues, I don't see all the fuss about it. Every OS will have issues when 1st released, the only difference is that Apple are usually lightning fast to acknowledge that and release a fix.

6. meanestgenius

Posts: 22109; Member since: May 28, 2014

I agree that Apple is very quick at issuing updates. It's one of the things I like about them. But they have to release too many updates, especially as of late, for too many issues, minor or not. And for a company that constantly proclaims having the worlds most advanced OS, there shouldn't be so many software issues all of the time.

10. maherk

Posts: 6891; Member since: Feb 10, 2012

Still, I would rather have that, than wait few months for my phone to get updated, then wait another month or so for the 2nd update that usually fixes what the 1st update screwed up. I know you can get a nexus if you want faster updates, but even that doesn't come flawless.

11. meanestgenius

Posts: 22109; Member since: May 28, 2014

I would rather have OEM's spend more time getting it right (I know issues will arise regardless, but the more time spent on getting it right means less updates having to be released to fix what the previous updates damaged) than releasing products that are half-baked or that have inadequate QC.

14. Scott93274

Posts: 6038; Member since: Aug 06, 2013

Yeah, but there really is only so much a company can do in regards to troubleshooting before a release. I mean, you have a product that will reach millions upon millions of consumers and the complexity of the mobile OS is only growing each year. Apple has it easy as they only have their own lineup of devices to account for. Then again, Google also has it's Nexus Guineapigs that are sorta like beta testers that get the updates before anyone else. I know I've already reported issues with the latest release, and hopefully my input makes for a better 7.1 release for everyone else.

17. meanestgenius

Posts: 22109; Member since: May 28, 2014

I think that Apple can do a much better job software wise, especially since they control both the hardware and the software for their OS, and they're the only ones making iOS devices. If you're going to make the bold claim of "worlds most advanced OS", you need to be much better at reducing the amount of software issues you have.

18. Scott93274

Posts: 6038; Member since: Aug 06, 2013

Yeah, I think they're stupid for making those claims, though it doesn't change reality and just because they have an ego doesn't mean that they are any less susceptible to bugs as other platforms.

30. k4ever

Posts: 240; Member since: Oct 08, 2014

I have had non-Nexus Android cell phones for years and rarely had a major recurring problem that required a software update to fix. With all of the testing that goes into an Android update for most manufacturers, they are usually bug free. Please give examples of updates that were released for non-Nexus Android phones that were screwed up and the user had to wait a month for a fix..

13. bucky

Posts: 3786; Member since: Sep 30, 2009

Too many updates I agree with. As for the glitches, apple and Samsung are under a microscope.

16. Scott93274

Posts: 6038; Member since: Aug 06, 2013

All the jaded iPhone and Note/Galaxy users need to move to Motorola, BlackBerry, & Nokia. Balance out the market a bit, and hopefully teach a lesson to Apple and Samsung to not get ahead of themselves and release flawed products.

21. maherk

Posts: 6891; Member since: Feb 10, 2012

Because Motorola, Nokia, and BB are known foe their perfectly flawless software? That doesn't make sense at all

22. Scott93274

Posts: 6038; Member since: Aug 06, 2013

lol, no. I'm simply saying the market would benefit from a more even distribution of shares, instead of the majority of sales going to two power players.

31. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Because it's not the most advanced. Android is. I have less problems my phone that does more vs theirs that does less. But they think IOS is so great.

32. meanestgenius

Posts: 22109; Member since: May 28, 2014

While I don't iOS is the most advanced OS, I don't think Android is, either. And you saying you have less problems on your Android than others do on iOS devices is anecdotal. I could say that I have less problems on my BlackBerry Passport than Android and iOS users on their devices, and while the less problems part is true for me, it's still anecdotal as well. I just think that Apple can do a hell of a lot better with its products (especially its software) if they're going to boast such a thing as "most advanced OS on the planet".

12. Scott93274

Posts: 6038; Member since: Aug 06, 2013

Meh, I have mixed opinions on your statement. I think Apple responds to software issues that are publicly acknowledged. They'll release an update, after an update, after an update to try to iron out all the little bugs in a new release, some have been minor, some have been major (Prime example being the inability to connect to wifi). However, if an issue is brought to their attention that doesn't immediately impact consumer opinion then they'll sit on it for a long time, my example being the iCloud vulnerability that they had known about for 6 months before the infamous hack. Once everything hit the fan, they had fixed the issue within a few short weeks.

9. arkrishnan

Posts: 2; Member since: Dec 13, 2015

Volume key has great deal of courage

15. fyah_king unregistered

"They are using the volume controller wrong.":)

20. binyameen

Posts: 43; Member since: Aug 25, 2011

Whatever it is but its not C4 and I am sure you will live,

27. sissy246

Posts: 7121; Member since: Mar 04, 2015

Iphones catch fire and even killed people

24. GTRagnarok

Posts: 48; Member since: Aug 22, 2014

Does no one know how to spell lightning? Spelled wrong every time in this article and in the source URL.

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