T-Mobile “aggressively” working on resolving G2 battery issues; feedback greatly appreciated

T-Mobile “aggressively” working on resolving G2 battery issues; feedback greatly appreciated
As we told you about a week ago, an increasing number of T-Mobile G2 smartphones are affected by power management problems. Reportedly, some unlucky G2 owners are witnessing their device's battery being drained in a matter of hours irregardless of whether the smartphone is in use or in standby mode.

Fortunately, T-Mobile is already working hard on resolving the issue, and you are also invited to provide your feedback, if you wish. On its support web page, the carrier has started a thread where users are free to describe the symptoms that their T-Mobile G2 is experiencing in an effort to provide a solution in the shortest time possible.

Reading through the posts we noticed that switching the smartphone to 2G-only mode has worked for some G2 owners. Unfortunately, that doesn't seem to be neither a universal nor a practical solution. Others say that it was the G2's recent Gingerbread update is to blame, yet the majority of users confirm that they have been having battery problems even before the new software version rolled out.

If you are a T-Mobile G2 owner yourself, feel free to hit the source link below and help getting that problem solved soon.

source: T-Mobile via Electronista

Related phones

G2
  • Display 3.7" 480 x 800 pixels
  • Camera 5 MP
  • Processor Qualcomm Snapdragon S2, Single core, 800 MHz
  • Storage 4 GB + microSDHC
  • Battery 1300 mAh(6.66h 3G talk time)

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4 Comments

1. NeXoS

Posts: 292; Member since: May 03, 2011

They should let customer who want to, return their phones and trade in for something else, like the HTC Sensation or Samsung Galaxy S II. Maybe customer can pay $25-$50 to do this.

2. NeXoS

Posts: 292; Member since: May 03, 2011

The amount should be high enough to prevent abuse and low enough to help those who are really affected by this issue. $50 seems like a good threshold.

3. joseg81

Posts: 204; Member since: Jul 15, 2011

it sure would be nice if they did this, i love my G2, but they screwed us over when they discontinued it so soon and now this problem.

4. matistight

Posts: 997; Member since: May 13, 2009

Turning off your data obviously help the battery...

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