Samsung delays Galaxy Fold launch in the US by at least one month

Samsung delays Galaxy Fold launch in the US by at least one month
After postponing some of the Galaxy Fold launch events in Asia, Samsung has just confirmed that the foldable smartphone won't make its debut in the United States on April 26, as previously announced.

Despite the fact that the South Korean company initially denied any plans to postpone the US launch of the Galaxy Fold due to the issues reported by some reviewers, The Wall Street Journal reports Samsung will announce a new release date “in the coming weeks.”

If you're one of the 2,000 customers who've already pre-ordered the Samsung Galaxy Fold in the United States, you won't be getting your phone any time soon. The smartphone makers has already sent emails to those who pre-ordered the foldable device informing them about the delay.


Samsung also mentions the while the pre-orders guarantees customers' places in the queue, they will not be charged until their orders ship. The South Korean company promises a new update with more specific shipping info will be available in about two weeks from now. Obviously, you can cancel your pre-order at any time before your Galaxy Fold smartphone ships.

Related phones

Galaxy Fold
  • Display 7.3" 1536 x 2152 pixels
  • Camera 12 MP / 10 MP front
  • Processor Qualcomm Snapdragon 855, Octa-core, 2840 MHz
  • Storage 512 GB
  • Battery 4380 mAh(32h talk time)

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46 Comments

1. AngelicusMaximus

Posts: 623; Member since: Dec 20, 2017

This is a smart move by Samsung and if they can't iron out the issues, they should consider shelving it completely.

2. Well-Manicured-Man

Posts: 653; Member since: Jun 16, 2015

Smart move? Rather damage control. How is it possible that such obvious flaws make it into a final product delivered to reviewers? Has Samsung not learned out of its Note 7 debacle?

26. vincelongman

Posts: 5611; Member since: Feb 10, 2013

I'm shocked Samsung shipped the Fold Reviewers had issues in literally the next day Surely Samsung's internal testing must have picked up these issues too Samsung management must have ignored their engineers and released it just to beat Huawei to market

33. kiko007

Posts: 7469; Member since: Feb 17, 2016

This is probably exactly what happened. Upper management got a bit anxious with how the Mate X got all that good press at MWC and decided to beat Huawei to the punch. Seems like it backfired spectacularly though.

27. shm224

Posts: 232; Member since: Mar 19, 2015

This is not an incremental cosmetic update. The Fold is a huge leap in mobile display technology -- I am for one looking forward to Samsung releasing a working, durable product!

12. maherk

Posts: 6684; Member since: Feb 10, 2012

They shouldn't have rushed it's release in the 1st place, Huawei simply baited them into rushing it to be the 1st in the market. It's unacceptable, especially when you consider that Samsung claimed that they have been working on the Fold for 8 years now.

3. jacky899

Posts: 373; Member since: May 16, 2017

Samsung always rush out products and features but perform minimal quality control in order to beat Apple to market, only to release bug ridden crap. Im now typing on a Note 8 that has a screen that takes dozens of presses to wake up. Sigh... Samsung said several years ago that they will release an outward folding phone when the tech is ready and they did not plan to release an inward folding phone because it is not practical as a phone. Now just because Huawei is releasing a foldable phone, Samsung decided to go back on their words and rush out this inward folding garbage just because they dont want Huawei to be the first to market with a foldable phone.

7. Back_from_beyond

Posts: 1161; Member since: Sep 04, 2015

Samsung has been developing this phone for years, it's hardly a rush job. My guess is that they're looking into a possible manufacturing error or possibly a design flaw that could be fixed without too much trouble before releasing it.

10. iloveapps

Posts: 408; Member since: Mar 21, 2019

Wow, 101% Sammytard. Ginna give you credit for that.

21. Back_from_beyond

Posts: 1161; Member since: Sep 04, 2015

Hardly, just realistic.

28. vincelongman

Posts: 5611; Member since: Feb 10, 2013

Reviewers had issues in literally the next day Surely Samsung's internal testing must have picked up these issues too Unless Samsung do all their testing in their clean rooms with robots lol This has reactionary mismanagement all over it

34. maherk

Posts: 6684; Member since: Feb 10, 2012

The tests Samsung has done were most probably done in controlled environments, which hardly replicates the conditions the Fold was going to go through in real life situations.

45. vincelongman

Posts: 5611; Member since: Feb 10, 2013

Surely Samsung must have had at a few of their top managers or engineers testing it Like most companies let their employees test devices about a month or so before release, e.g. the iPhone left at a bar and countless phones spotted on public transport before release

37. Back_from_beyond

Posts: 1161; Member since: Sep 04, 2015

So far these issues haven't exactly been widespread. Samsung is probably thinking, better safe than sorry, and doing their own investigation into the situation and that's just the right thing to do in these circumstances. Stupidity of the user is not really something you can do much about, issues however not resulting from misuse of the device need to be carefully examined. So far it seems a little blown out of proportion.

39. midan

Posts: 2557; Member since: Oct 09, 2017

"So far these issues haven't exactly been widespread" So far these devices are in hands of maybe 100 people. "Stupidity of the user is not really something you can do much about," If your device have screen protector kind of layer which basicly almost everyone remove from their new smartphones, i don't see how this is user error. I think it's a big design flaw if device has very thin layer which can be removed. Think it for a second, what you do if something hit the screen? maybe even nail can ruin that layer and what then? you can't remove the layer so your "screen" going to be horrible in very short of time. Reviewers already said how their screens have these small marks after few days of usage.

41. Back_from_beyond

Posts: 1161; Member since: Sep 04, 2015

Sony phones for years came with a screen protector already applied to the phone, no one decided to just randomly remove those. If these idiots noticed the layer and then figured 'Let's start picking at it and tear it off', then with all offense intended, they're morons. I've read other reviews of the Fold, where people didn't break them or felt the need to pick and tear at the screen. Your comments on the Fold or any foldable phone so far really have clearly demonstrated your desire to see it fail miserably. If it hasn't been done by Apple yet, it couldn't possibly be a good idea, right?

42. midan

Posts: 2557; Member since: Oct 09, 2017

"Your comments on the Fold or any foldable phone so far really have clearly demonstrated your desire to see it fail miserably. If it hasn't been done by Apple yet, it couldn't possibly be a good idea, right?" That's weird, so you missed all the praise i've been giving for Mate X? which by the way is stunning device, but sure now when i've read the fold reviews and see how fragile the screen is, it starting to look like it's overall bad idea for now. Maybe someday we have more durable foldable screens.

36. User123456789

Posts: 402; Member since: Feb 22, 2019

If it is design flaw, you have to start all over the project. Same happen to note7, snapdragon 810 etc ....

43. jacky899

Posts: 373; Member since: May 16, 2017

Samsung spent the longest time developing foldable phones only to release a piece of trash that is even worst than their other already buggy and unreliable phones. Shameful to say the least. Out of the handful of review units sent out, there are already this many reported failures in only a few days show how desparate Samsung was to rush this product to beat Huawei to market. The failure rate would make the Note 7 look like a top quality phone. Just imagine if Samsung actually released the Fold to the masses in its current state, it would be a disaster for Samsung on epic proportions.

44. blingblingthing

Posts: 842; Member since: Oct 23, 2012

Mean while, Apple is selling users bent out of the box Apple Pros and their 3rd gen butterfly keyboard is still failing. Anyone in tech long enough knows devices will fail.

4. darkkjedii

Posts: 30786; Member since: Feb 05, 2011

Smart move Samsung. Get it right, before a word wide release, cause there are some issues with the Fold. Let's not have a different kind of Note 7 fiasco.

5. midan

Posts: 2557; Member since: Oct 09, 2017

I’m not surprised if they end up cancelling the whole device. Maybe the future just isn’t here yet.

6. Xperia14

Posts: 1203; Member since: Sep 01, 2015

How could they find out so late about these problems? QC? Anyways, I like the Mate X much better. This looks like a 2005 clamshell phone + I don't find the small, long secondary display very useful.

13. maherk

Posts: 6684; Member since: Feb 10, 2012

The Mate X looks like the better device, but it will face even more screen problems that the Fold will ever have to face. The screen isn't protected at all, just imagine how much of a scuffs and scratch magnet it's going to be. And I was on the same wagon as you, felt like why such a small screen in 2019, until I watched reviews about it and heard the explanation of the reviewers about it, and it all made sense. The secondary screen is small because most people will use it while they're on the go, for simple tasks, like making a call or ordering an Uber, while majority of people will choose to use the bigger screen when they're sitting and want to play games, consume media, or surf the web.

18. alanrock

Posts: 243; Member since: Oct 04, 2018

secondary screen is small because it is , design print and not because of people sitting on them bottoms and talking about Uber ... reviewers could push whatever agenda they want to, but folded this device is basically useless.

23. maherk

Posts: 6684; Member since: Feb 10, 2012

Talking about Uber? What? Lol And no, they didn't want a huge 12" inner screen that is also heavy, thus the decision they went with a small screen. The only way they could've implemented a bigger screen in a compact body, is if they have took Huawei's route.

40. midan

Posts: 2557; Member since: Oct 09, 2017

Haha, that was so funny! :D The screen is small because it's badly designed device. It's compromise and nothing else.

8. bbycrts

Posts: 23; Member since: Nov 05, 2018

It's like watching a Kickstarter project...

9. iloveapps

Posts: 408; Member since: Mar 21, 2019

Circulated news that Apple releasing foldable by 2020 then suddenly Samsung ramp their Galaxy Fold to release in 2019. The results, Samsung Galaxy Fail and Samsung fans will still try to depend their Fold by 1000% saying that this is the first iteration of products and expected to be problematic.

14. maherk

Posts: 6684; Member since: Feb 10, 2012

Even three years ago people were saying that Samsung will release their foldable phone by 2019. And as far as I know, no reports as of right now that are claiming that Apple will release their foldable phone by the end of this year.

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