Paid app ownership on Android rose significantly this year, survey says, satisfaction with Samsung up too

Paid app ownership on Android rose significantly this year, survey says, satisfaction with Samsung up too
Leave it to the guys that were the top paid Android app until recently, and are now second, to say that the Google Play store seems to be coming of age this year, after it got renamed from Android Market.

Paid app ownership on Android rose significantly this year, survey says, satisfaction with Samsung up too
The SwiftKey team made a survey raffle recently, and quite a few people participated, with 14, 000 answering a question how many paid apps they have downloaded on their phone. It turns out that the amount of people who actually pay for apps in Android land, is growing from last year to this one, to the extent that it is now much closer to iOS, which is usually the focus of attention for devs that want to get paid for apps.

Paid app ownership on Android rose significantly this year, survey says, satisfaction with Samsung up too
Another part of the survey dealt with phone brand satisfaction change from last year to this one, with about 15, 000 answers sample. From the various phone makers, Samsung has gotten a nice little boost in people that are happy to own its handsets, and the survey did not even include Galaxy S III owners, as it was made in June. On a sharp decline are HTC and Motorola, and even Apple got its numbers down. 

Of notable exception is also BlackBerry, whose smaller, but loyal number of owners are more satisfied with their RIM-made devices this year, than the last one, say the SwiftKey charts.

via Pocket-lint (1), (2)

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26 Comments

1. twens

Posts: 1156; Member since: Feb 25, 2012

"Even Apple" why is this company so over hyped? The iphone from day one lucks so much functionality and still does. I wonder why people even say they are satisfied with an iphone. The brainwash is just too much.

5. TheLibertine

Posts: 484; Member since: Jan 15, 2012

And the much lower satisfaction rates of other manufacturers also are brainwashing?... Just swallow the fact like a man: the iPhone satisfies its costumes the most.

8. bantheiphonedotcom

Posts: 28; Member since: Aug 24, 2012

costumes? Well, Halloween is around the corner. People want simple, but, once they have a high-end Android phone they realize what they missed...used to be an iphone owner missed out on MMS and cut and paste.

11. TheLibertine

Posts: 484; Member since: Jan 15, 2012

Heh, Sorry. I'm not English-native speaking and misspelled it. Well, that is your personal expierence, you are allowed to have one. Statistics show what most people think.

15. CellularNinja

Posts: 306; Member since: Sep 27, 2011

What statistics? The iPhone's user rating is far from the top... And I have to agree with @bantheiphone about that. I once owned an iPhone and i was satisfied... But I think we're over rating the word satisfied... That doesn't mean you love it! I means it is acceptable... I now have the Galaxy S3 and i am much more than satisfied! I could never go back to the iPhone

17. TheLibertine

Posts: 484; Member since: Jan 15, 2012

Still no company manages to get roughly 85% very satisfied, all manufacturers except Samsung are far behind here. I had the same expierence with the Galaxy Note and the iPad. I used to be a Fandroid before I realized that iOS is my way.

18. remixfa

Posts: 14605; Member since: Dec 19, 2008

if you look at the graph, it clearly shows Samsung with like 81-82% satisfaction to apples 84% satisfaction. Now your just splitting hairs, thats a statistical dead heat.

20. TheLibertine

Posts: 484; Member since: Jan 15, 2012

I do not disagree, how could i when the statistics speak clear language...? But how can you keep trolling when Apple still makes the best products from customer satisfaction point?

22. remixfa

Posts: 14605; Member since: Dec 19, 2008

me thinks you dont understand what "trolling" is. look at your comments in this page.. thats trolling the article. I was simply correcting your mistake.

23. TheLibertine

Posts: 484; Member since: Jan 15, 2012

It was not a mistake in the first place.no company gets as many satisfied customers as Apple does. I do know what trolling is, ans, yeah, sometimes I do some counter-trolling like I did on twens' comment.

24. remixfa

Posts: 14605; Member since: Dec 19, 2008

technically, by sheer numbers, samsung would have more satisfied customers than Apple. Its all how you want to spin it. Samsung sells way more phones than Apple yet has a 2% or so less satisfaction rate. And considering Samsung sells phones from ultra high end to ultra low end, thats pretty impressive.

26. CellularNinja

Posts: 306; Member since: Sep 27, 2011

Yeah I mean apple makes products for the average person that can't figure out technology. So I would recommend the iPhone.... TO MY MOM! But Android can do way more (especially the S3) and that is a fact. Because I could prove that my phone can do more than stagnant iOS

2. Peter27

Posts: 233; Member since: Jul 13, 2012

I tell you one thing I realized why apple is so popular. In my opinion it is only 1 thing. Games in Apple store. To me iPhone and iPad is just a gaming console where you will find loads of games. People search for games in Android and results are poor. (own both phone and tablet). You search for particular game on Apple and it will give you hundreds of acceptable quality results. If you are not child for which Apple is a toy, then you will consider functionality and features and decide to go with other products like android. But unfortunately even grown ups behave like a children and they go for games over the overall experience.

7. TheLibertine

Posts: 484; Member since: Jan 15, 2012

Yeah... Good point. Games... :/. Are you serious? Most of the iPad buyers are proven to be male adults. The highest customer satisfaction on the tablet market and the best reviews on every big tech site like The Verge can't be from games alone. You kind of dishonor Android by bringing the argument that games alone lead to customers being more satisfacted with iOS-products than with Android ones, you know?

3. wendygarett unregistered

huh? Blackberry satisfaction increase? lolol

4. TheLibertine

Posts: 484; Member since: Jan 15, 2012

Apple still makes the products that satisfy their costumes the most, I'm happy to hear it. But wtf with HTC and Motorola, they cannot be THAT bad. And many people like their Blackberries... Cute.

9. bantheiphonedotcom

Posts: 28; Member since: Aug 24, 2012

With moto it could be with the locked bootloaders issues - give it another 12 months and Google will have worked its magic with Motorola.

12. darac

Posts: 2156; Member since: Oct 17, 2011

You obviously didn't look at the chart numbers. It covers 60-90 percent levels

14. TheLibertine

Posts: 484; Member since: Jan 15, 2012

2012 rating counts.

6. frydaexiii

Posts: 1476; Member since: Dec 01, 2011

Hmm, how come nobody asked me if I was satisfied with Samsung?

10. bantheiphonedotcom

Posts: 28; Member since: Aug 24, 2012

I still have my Captivate after 2 years - very satisfied with it - especially now with JB on it.

19. remixfa

Posts: 14605; Member since: Dec 19, 2008

my Viby is a champ with 4.04 on it. going to install ICS on the next ROM update. :)

13. darac

Posts: 2156; Member since: Oct 17, 2011

This survey actually gives a glimpse to an unprecedented potential of android. Imagine when it's user base reaches 2 billion!! It will turn into a Eldorado for developers!

16. digicon

Posts: 121; Member since: Aug 11, 2011

The increased Paid App Ownership is due to the porting over to the BlackBerry PlayBook market . It couldn't increase so significantly unless you added a completely new client . They're not afraid to pay for apps . . . foo . . .

21. bantheiphonedotcom

Posts: 28; Member since: Aug 24, 2012

sure bud

25. FranksGT

Posts: 167; Member since: Aug 29, 2012

TO THE USER (THE LIBERTINE) - FIrst off Iphone produces 1 make of a phone per year. Samsung produces 30-40 or possibly more a year. Samsung has alot more phones to get right and have REPS know anything about. Iphone has 1 phone to deal with. So you are a iFAN obviously because many of your post have no common knowledge or any logic. Thanks for sharing.

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