New AT&T ads want you to Rethink Possible
posted by FAUguy / Apr 11, 2010, 1:26 AM
source: BusinessInsider and AT&T
I don't think ads have ever helped customer relations with a company. Again, Sprint is still suffering from their years of bad customer service even though as a company, it's one of the best and strongest to go with. AT&T frustrates me because it had everything. It had the AT&T name behind it...generations know of the AT&T name and they rode on that as if they were invincible. Now we see the name or brand isn't untouchable. Commercials isn't going to help it. People have to have proof that the network is better and the company as a whole is a better one. Verizon has done exactly what AT&T should have done. They have told their customers that they should be proud of their phone and their network and those customers are. Even though Verizon's network is no better than AT&T, they have a sense that it is because the Verizon name is behind it. It's hard trying to get that for a company that has been trashed for a good portion of a year.
posted on Apr 11, 2010, 11:08 AM 0
Posts: 45; Member since: Apr 21, 2009
"We spend an average $18 billion to $19 billion a year on our network, our technology and our inventions in order to drive the future of how people are going to live on our network." That is great, but where is the damn video call function? China rolled out the 3G way later than AT&T. they already have the video call function, which is one of the all-purpose cellphone device can do with 3G.
posted on Apr 11, 2010, 2:25 PM 0
Posts: 867; Member since: Dec 12, 2008
AT&T is not as bad as people make it out to seem. No one carrier is the best at everything. In certain areas, certain carriers work the best. It's just like people to quickly criticize AT&T because it's the most popular thing to do. If AT&T was such a bad company, then they wouldn't be the #2 carrier now would they? And many people are still going to AT&T, they're adding new customers everyday. I wish nothing but the best for AT&T. Yes, it's MY carrier and I like it!
posted on Apr 12, 2010, 7:25 AM 0
Posts: 472; Member since: Jul 15, 2009
Thank you is easy to bash a company who's been a top for the longest, i'm glad verizon is on top right now let all the expectations be put in their hands, while everyone is anticipating on verizon next move ATT while be in the cut getting there ish 2gether which i know they will. I work for ATT and they will be back on top again, that's if they want to be.
posted on Apr 12, 2010, 11:05 AM 0
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