The Motorola Q9m is currently one of the best SmartPhones available by Verizon. It does everything that is expected of it, and then some. The Multimedia Home Screen is an added bonus that many users will enjoy. The Call Quality and Reception are top-notch, despite the Speakerphone sounding a little distorted at higher volumes. The QWERTY keypad is designed well and is easier to use than that of the enV or the pervious Q model, since the keys are closer together and require less thumb movement. We highly recommend the Q9m for anyone that is looking for a Windows Mobile SmartPhone with added Multimedia capabilities.