Sprint says bloatware issue on the BlackBerry KEYone requires an update to fix
In our original article, we said that either SprintID had a bug, or the carrier was being nasty by continuously replacing and re-enabling bloatware that owners of the phone were trying to remove. Today, Sprint reached out to us to let us know that it does have a issue with its Mobile ID on the KEYone, which prevents it from working as designed.
While Sprint is working with BlackBerry to deliver a software update that will eliminate the problem, the carrier did provide us with a workaround for KEYone users to follow. This will uninstall updates to the BlackBerry Launcher and prevent the issue from taking place:
- Select Settings
- Select Apps
- Select Blackberry Launcher
- Select View Details in Play Store
- Restart Device
If you have a Sprint branded BlackBerry KEYone, hold on. Hopefully, the aforementioned software update will arrive soon enough to remove this constant re-cycling of removed and disabled bloatware.