Apple rolls out iOS 9.2.1 patch to fix iPhones bricked by 'Error 53'

Apple rolls out iOS 9.2.1 patch to fix iPhones bricked by 'Error 53'
Earlier today, Apple announced that it is rolling an update to iOS 9.2.1 that restores functionality to iPhones bricked due to "Error 53".

Earlier this month, reports revealed that some Apple iPhone users who've repaired their handset through third-party stores have had their devices bricked. In what followed, the issue was often referred to as "Error 53" after the error number displayed by bricked iPhones.

According to Apple, the error appears when a boot-time security checkup fails to recognize the Touch ID module. As per the official statement, the security check was actually designed to test the Touch ID module before a device is shipped out from Apple factories. 

The update is now available for download through iTunes on Mac or PC. Apple says that those who've updated their phones from iCloud shouldn't have ever seen the issue. As a side note, it remains to be seen how the patch will affect the class action suit that has been filed against Apple over the "Error 53" issue.

The company stresses that this measure was not designed to affect customers. Furthermore, those who've had to pay for an out-of-warranty replacement of their iPhone are advised to contact AppleCare to get their money back. 

Here is Apple's statement - issued to TechCrunch - in full:


source: Apple via TechCrunch

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51 Comments

1. natypes

Posts: 1110; Member since: Feb 02, 2015

Look at Apple trying to win some public support lol.

6. AlikMalix unregistered

I don't think Apple need to "win" public support - people love their iPhones, bro. I'm sure Apple intentions were to disable devices that had unoriginal parts, but even for a fanboy like me - that was a Wrong move and Apple is going to fix their mistake - cannot expect more.

16. Mxyzptlk unregistered

The haters will continue to hate with their one sided minds.

18. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

Like the way you hate LG.

24. S.R.K.

Posts: 678; Member since: Feb 11, 2016

And Blackberry.

46. Mxyzptlk unregistered

Well you can thank a condescending egotistical troll for that one.

27. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

And moto...

45. Mxyzptlk unregistered

I own a Moto X Pure.

29. Norris

Posts: 121; Member since: Jun 26, 2015

And every android.

47. Mxyzptlk unregistered

Don't be a hypocrite.

51. S.R.K.

Posts: 678; Member since: Feb 11, 2016

No he doesn't. Give Mxzy credit where it's due. He likes pure Android, no sin overlay on any Android phones.

44. Mxyzptlk unregistered

LG sucks as a phone maker.

50. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

Thanks for proving my point

30. xfire99

Posts: 1206; Member since: Mar 14, 2012

At least better than brain deads without any own minds.

33. HonestRealist

Posts: 196; Member since: Jan 25, 2016

We don't hate other brands, we pity the people who use them. Kinda like when you see a homeless guy in the street.

37. darkkjedii

Posts: 31313; Member since: Feb 05, 2011

Kinda stupid to pity someone for buying and using what they want/prefer. That was a bad analogy to be honest. The person you're showing pity to, might be 100% happy with his/her purchase.

39. HonestRealist

Posts: 196; Member since: Jan 25, 2016

Do you not wish the best for them? Do you not ever think "awww that poor soul" Ah... maybe I'm wrong. Maybe I'm shallow lol... Oh well in other news life goes on :) and as long as they are happy then the world continues to spin too. That's the best part!

42. darkkjedii

Posts: 31313; Member since: Feb 05, 2011

Homeless vs people enjoying the phone they bought...really dude?

48. Mxyzptlk unregistered

like yourself right?

20. bambamboogy02

Posts: 840; Member since: Jun 23, 2012

How can you install this on an already bricked device? Lol.

25. S.R.K.

Posts: 678; Member since: Feb 11, 2016

Hey that's a good point. But good to know there is an update to fix this.

31. xfire99

Posts: 1206; Member since: Mar 14, 2012

Read the article again?

2. FuJitsu.nn

Posts: 6; Member since: Mar 06, 2014

So what I'm wondering is if this is only a fix for phones that have been sent back to apple to get the touch ID button replaced.

5. AlikMalix unregistered

The devices that were repaired by Apple or approved repair shops are not affected by error 53, it was only the shops that aren't approved by Apple that may have used parts that aren't original or used parts from broken devices.

3. TheWeasel

Posts: 403; Member since: Dec 26, 2014

I'm glad that the bricked iPhones can be restored with the last back up, but if I understand correctly, I'm sure many lost precious information that had not yet been backed up.

4. AlikMalix unregistered

I assume that too. To me the info/photos on my phone is more important than the cost of a new device. That's why I have it backed up everyday, automatically when I walk thru my door (iOS can be backed up whe not used, automatically, daily, when it directs your home wifi connection). Recommend everyone to set it up!!! Maybe PA can do a tutorial...

7. tedkord

Posts: 17414; Member since: Jun 17, 2009

Sounds like they're doing the right thing on all counts. Good for them.

8. LittleGaGaKiller

Posts: 290; Member since: Jan 19, 2015

Bottom line : iPhone sucks. Nuff said... (Sent from an Android-fanboy using a laggy smartphone with 500mb RAM left)

11. TheWeasel

Posts: 403; Member since: Dec 26, 2014

Pathetic attempt. Do yourself a favor and don't try again.

19. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

You are as good on trolling as Stephen Hawking is at break dancing.

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