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Verizon to offer early upgrades, AT&T follows

Posted: , by Alan F.

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Verizon to offer early upgrades, AT&T follows
Long time Verizon customers are being given the opportunity to upgrade to a new, subsidized handset far earlier than they normally would be allowed to do so, according to Droid Life. In some cases, Big Red customers who would have had to wait until May 2012 to be offered the 2-year contract price, are being allowed to use their upgrade now. According to the report, the carrier is sending out emails to specific customers, offering them the chance to upgrade early.

Verizon has some high-end Android phones on the horizon, in addition to the Apple iPhone 5 expected to hit the market in October. Next week, the carrier's new flagship device-the Motorola DROID BIONIC-is expected to launch and other upcoming models possibly include the HTC Vigor and the Samsung DROID Prime. As we reported, the latter is expected to be the first Android model to run Android 4.0, also known as Ice Cream Sandwich, which Verizon will allegedly get to sell as an exclusive for an undisclosed period.

AT&T has countered Verizon's move with an early upgrade offer of its own. The carrier is moving up eligibility dates for some customers that will allow them to upgrade to a new handset at the subsidized price, although some account holders are saying that they have received only a partial discount on a new phone. AT&T has historically allowed early upgrades to allow customers to buy the upcoming Apple iPhone model, and with Verizon and possibly Sprint getting in on the launch of the Apple iPhone 5, it would behoove AT&T to give its customers an incentive to stick with the mobile operator instead of moving to one of the other two carriers offering the device.

source: electronista, DroidLife

Verizon is sending out e-mails to long time customers informing them that they have received an early upgrade

Verizon is sending out e-mails to long time customers informing them that they have received an early upgrade




34 Comments
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posted on 04 Sep 2011, 14:00 1

1. roscuthiii (Posts: 1873; Member since: 18 Jul 2010)


It's the last New Every Two upgrade for many customers. They're just trying to get it out of the way.

posted on 04 Sep 2011, 22:58

27. Zorin (Posts: 152; Member since: 26 Jul 2010)


Hard to believe that ended in Jan. 2011. VZW did it pretty shady too. 10+ years with VZW. Hope I make the cut, lol

posted on 04 Sep 2011, 14:11

2. abqnm (unregistered)


Maybe they will do it around the holidays too. Mine would be in that timeframe and since there are so many devices coming I think I am waiting on the Bionic for now.

posted on 04 Sep 2011, 14:22 1

3. gomulkaaa (Posts: 22; Member since: 02 Sep 2011)


I will qualify for an upgrade in December with Verizon, but there's no way I'll take it. I will ride out my unlimited data plan with my HTC Incredible for as long as I can, and I'll be thoroughly satisfied doing so without a new phone!

posted on 04 Sep 2011, 14:38 1

4. cappy718 (Posts: 25; Member since: 31 Aug 2011)


Your unlimited data plan is grandfathered in...isnt it?

posted on 04 Sep 2011, 14:54

5. TMo (unregistered)


Yes, upgrade and the unlimited data should be grandfathered in. However, I have heard rumors that Verizon might be following suit with AT&T and starting to limit the highest users :/

posted on 04 Sep 2011, 18:01

19. Yeeee (Posts: 190; Member since: 02 Aug 2011)


but when you go from unlimited 3g data plan to a 4g data plan can you keep your unlimited

posted on 04 Sep 2011, 19:25

22. Thump3rDX17 (Posts: 2160; Member since: 10 May 2010)


yeah, you can.

posted on 04 Sep 2011, 16:42

14. Thump3rDX17 (Posts: 2160; Member since: 10 May 2010)


you can upgrade and it won't alter your plan. it just extends it.

posted on 04 Sep 2011, 14:55 1

6. unregistered207 (unregistered)


You can use your upgrade and still keep your unlimited data plan. Verizon won't take it away from you if you already have it, even if you switch to a 4G smartphone. So , you don't have to keep your incredible for life.I an certain of this!!!!

posted on 04 Sep 2011, 15:19 1

9. xmrrushx (Posts: 29; Member since: 07 Aug 2011)


This is true i called VZW and they confirmed the only way you can loose your Unlim 3g/4g is by telling VZW you want a different plan. At which point the customer service rep laughed and said why would you want too anyway. By far vzw has the best customer service. If any of you readers or posters are a vzw employee, my hat is off to you. Your companies pricing however is really s**tty.

posted on 04 Sep 2011, 15:53

11. Nick (unregistered)


I think you spoke with me, and why would you want to move off of the unlimited data, upgrade away;)

posted on 04 Sep 2011, 14:58

7. biophone (Posts: 1896; Member since: 15 Jun 2011)


Dang my upgrade is after May :(.

posted on 04 Sep 2011, 16:19

12. not true (unregistered)


there are no stipulations in the Verizon's terms and conditions that allows for throttling of data, if u think i am wrong copy and paste where it says that in response otherwise quit listening to ppl who have no idea what they are talking about.

posted on 04 Sep 2011, 18:00

18. unregistered207 (unregistered)


Here you go my friend. A whole world of articles from recognized reporters. Maybe YOU should read, research before you challenge one of my posts veracity again. You surely don't know who can be on the other side of the comment otherwise you will never challenge any posts unless you are certain of what you are typing
BGR , Cnet, PG mag, Pre Central, computerworld, Fierce Wireless, etc they all reported about this on FEb,03 2011

posted on 04 Sep 2011, 18:03 1

20. unregistered207 (unregistered)


And Here is the link. IGNORANT!!!

http://www.google.com/#sclient=psy&hl=en&rlz=1W1ADRA_en&source=hp&q=verizon+throttle+data&rlz=1W1ADRA_en&pbx=1&oq=Verizon+throtle&aq=1l&aqi=g-l3g-ls1g-l1&aql=&gs_sm=c&gs_upl=0l0l1l522l0l0l0l0l0l0l0l0ll0l0&bav=on.2,or.r_gc.r_pw.&fp=7d86af9665111856&biw=1549&bih=681

posted on 04 Sep 2011, 15:00 2

8. unregistered207 (unregistered)


Verizon reserves then right trhottle data plas after 5GB, this has been out since the launch of the Iphone 4 , however I have not heard or seen a situation in which they have done this yet. ( So far is only for legal purposes)

posted on 04 Sep 2011, 15:50

10. cheeseycheeser (Posts: 399; Member since: 24 Mar 2011)


I wonder if when the next new HTC phone comes out they'll let me upgrade my Thunderbolt. I'm new to verizon though.

posted on 06 Sep 2011, 09:43

35. Synack (Posts: 669; Member since: 05 Jul 2011)


Yeah you definitely need an upgrade. My friend has a Tbolt and he lugs around 3 batteries and uses all 3 during the day! And all he does is use the phone.... I went to a concert and recorded 2/3 of it on my Charge starting at 80% battery and texted and surfed etc etc and more inbetween that and I left the concert several hours later with 35% battery.

posted on 04 Sep 2011, 16:37

13. IEatApples (Posts: 66; Member since: 06 Jul 2011)


att doesn't do this. They give you an early upgrade option which is the 2yr contract price of the phone plus 250$. Sometimes you can threaten to cancel your account and they will let you upgrade 6 months early or so, but if your a year or more forget it, they will call your bluff and let you cancel. I hate att and have been with them since 01, but I think when my wifes and my contracts are up I'm leaving for sure. Their customer service staff are really stupid uninformed and very rude most of the time. They used to treat long time customers very well but they just really dont seem to care at all anymore.

posted on 04 Sep 2011, 16:43

15. theBankRobber (unregistered)


If Sprint does this then they will have one pissed off customer calling them. I have called the upgrade line and few times about getting my upgrade now instead of waiting until Nov 1st 2011. I have 58 days and they told me Sprint no longer gives early upgrades to people unless its 14 days before their upgrade date.

posted on 04 Sep 2011, 20:55

25. CRICKETownz (Posts: 980; Member since: 24 Oct 2009)


so i guess Sprint is supposed to comply with your every request? Its 2 months...stop being a baby about it. smh.

posted on 04 Sep 2011, 21:03 1

26. theBankRobber (unregistered)


Hey, if your phone has hardware issues like mine has and was told they won't honor their insurance you pay for and fix or replace your phone, you WILL be pissed like me. But look who I'm talking to, a person who has cricket as his user name.

posted on 05 Sep 2011, 08:40

29. @bankrobber (unregistered)


The insurance company is a pain in the @$$. If you tell them the phone is having issues that would have normally been covered by your warranty but your warranty is out, they'll tell you to process it as a warranty and not an insurance claim. Next time you KNOW your one year warranty is out and you call to file a claim tell them you broke your screen when you fell off the ostrich ride at the carnival. When your new replacement arrives, break the screen. Voila.

posted on 04 Sep 2011, 16:47

16. willywill_evo (Posts: 162; Member since: 05 Jan 2011)


VZW should also let thunderbolt users upgrade...i had a hard time with this phone for two months...everyday i would curse the sh*t out of this phone for something that vzw and htc did when they did that stupid update

posted on 04 Sep 2011, 17:11

17. Chakra (Posts: 125; Member since: 02 Dec 2009)


hmm.. i feel for ya, but that's just not good business sense on VZW's part.

"VZW should also let (insert phone here) users upgrade...i had a hard time with this phone for two months...everyday i would curse the sh*t out of this phone for something that vzw and (brand) did when they did that stupid update"

posted on 04 Sep 2011, 18:54

21. vvelez5 (Posts: 623; Member since: 29 Jan 2011)


I was wondering why att moved my upgrade date from March of next year to next month. I figured it was for the impending iPhone release, even though I wont get it I am waiting for the sea ray or 800 or the slight chance the N9 will come to the US. Doubt it though.

posted on 04 Sep 2011, 19:37

23. BuckeyeCadet86 (unregistered)


This isn't anything new and it isn't for anyone who had an upgrade before May. It was the same thing they have always done, The primary line of a family share and single line plans 39.99 or higher are always offered an annual upgrade after 12 months of service. The policy changed on January 16 but if you had one coming before that you still got it. Verizon is offering people who are eligible to upgrade before 12/31/11 with a feature phone to upgrade to a smartphone early, but thats the only early upgrade program

posted on 05 Sep 2011, 08:19

28. InspectorGadget80 (Posts: 6741; Member since: 26 Mar 2011)


I upgraded my phone early Feb for AT&T they say i can keep my unlimited data when upgraded to a smart phone. But they lied and i lost my fckn unlimited data cause AT5T store says U MUST HAVE A SMART PHONE unlimted data plan ONLY to grandfathered. Now im still mad im stuck with my 2gb cap data.

posted on 05 Sep 2011, 10:59

30. deezy (Posts: 46; Member since: 10 Feb 2011)


I've seen $100 ne2 drop down to $50 ne2 and now I'm already starting to see customers lose their ne2 if the don't use it soon enough which is BS considering many have saved it for either the new iphone or the bionic. Now with the prime and vigor coming out, some may even try to hold out longer and I wouldn't be surprised to see them lose it for holding out once more.

posted on 05 Sep 2011, 11:07

31. deezy (Posts: 46; Member since: 10 Feb 2011)


@InspectorGadget80 keep calling customer service until you find the right rep that'll put it back on. Explain the situation and how the store rep said it'd be fine. Tell them that you wouldn't have upgraded if you knew it'd remove that data package. Just takes time to get a hold of the right rep that either knows what he/she is doing or the right rep that doesn't give a s**t and it makes his job easier to comply to your needs.

posted on 05 Sep 2011, 14:59

32. Ironman (unregistered)


Ive got a upgrade in nov of 2012 where does that put me cuz I really want to be rid of this nightmare known as the samsung fascinate

posted on 06 Sep 2011, 08:32

33. Boo Ya! (unregistered)


My wife is set to upgrade on VSW inMay 2012. Does this mean that she can upgrade now? Boo Ya?

posted on 06 Sep 2011, 09:17

34. box (unregistered)


@inspectorgadget and deezy: the reps were correct: you cannot go from non-smartphone data to smartphone data, they are incompatible. Unlimited non-smartphone data is available to all for $10 per month, which is what you had. The unlimited smartphone plan is $30 per month and is only available to those customers who had it and kept it before June 2010. Everyone else is subject to the usual smartphone plans, 200MB for $15, or 2048MB for $25. Verizon charges $30 for 2048MB, so you got a good deal.

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