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Verizon and AT&T swap Apple iPhone ads aimed at each other's weak spots

Posted: , by Alan F.

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Verizon and AT&T swap Apple iPhone ads aimed at each other's weak spots
Verizon has not missed a beat in deciding to use a television commercial to show how much better the carrier says that the Apple iPhone works on its own network as compared to the problems that AT&T customers have experienced over the years. But this is not a one-sided battle.

While many new and current Apple iPhone users have been looking forward to drop-free calls using Verizon's CDMA pipelines, there is the matter of simultaneous voice and data. Unless hooked up to Wi-Fi, Verizon customers cannot have the pleasure of  making a call and accessing data at the same time. It is just one of those things about CDMA networks that makes them different from GSM.

So if you're AT&T and worried about losing some customers, why not highlight this difference in a commercial that shows the dire consequences of not being able to use voice and data together?

source: Redmond Pie (1), (2)



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posted on 05 Feb 2011, 11:28

1. damienh28 (Posts: 49; Member since: 23 Dec 2010)


I dont understand why they say its a CDMA limitation I have a Epic 4g(the best phone ever) and i surf the web while on the phone no problem... VZW iphone cant then it suck... VZW suck Sprint Ahead...
3D phone coming soon and infosyncworld.com said its going to be HTC.... Bang sprint wins again

posted on 05 Feb 2011, 11:56

7. remixfa (Posts: 13902; Member since: 19 Dec 2008)


lol, you have no understanding of technology then, so why comment? :)

you can do that on the epic 4G because its acessing the CDMA network for calls and the Wimax network for data. Somehow i dont think that will work in an area that you dont have wimax.

posted on 05 Feb 2011, 15:49 4

40. BobbyTaba (Posts: 316; Member since: 11 Aug 2010)


I like how the guy in the att comercial cant book it 10 sec later and needs it now. U can do voice and WiFi at same time on verizon tho

posted on 05 Feb 2011, 19:03 5

54. KParks23 (Posts: 444; Member since: 13 Oct 2010)


that was dumb!! i have never in my whole life been like damn if only i could talk and surf at the same time..... yea i guess i could use it but is it really that big of a deal???

posted on 05 Feb 2011, 11:29 1

2. janesmith (unregistered)


i dont know if any of u have seen but in other posts i have read at&t claims its the ONLY network that can use voice and data at the same time.. that is soo not true i have been doing that on my evo since i first got it . when i have a 4g signal i can make a call put it on speaker and go on facebook or yahoo or any other website at the same time without using wifi also my friend on t-mobile can use voice and data at the same time on her mytouch 4G . like for example last time she was showing me some new pictures she uploaded on her facebook and then a call came in she answered it and put in on speaker and was still browising the internet at the same time on her mytouch 4G without using wifi so why would at&t say its the only network it can do that? when other networks can do it?

posted on 05 Feb 2011, 12:15

10. JustPlainDave (Posts: 45; Member since: 03 Feb 2011)


I'm sure they have some phrasing or fine print in the commercial that "explains" it. I generally don't believe anything the large carriers have to say. I've worked for the 3 largest and been a customer of a couple others so I know they all talk out of both sides of their mouth at some time or another.

posted on 05 Feb 2011, 17:13

46. Pings (Posts: 297; Member since: 19 Dec 2008)


"its the ONLY network that can use voice and data at the same time"

And that's why ATT has bandwidth problems.

posted on 05 Feb 2011, 11:35 1

3. dmberta (Posts: 25; Member since: 30 Dec 2009)


The problem is that while Sprint and TMO have done an AWESOME job of getting high end Android devices, they're networks are tiny and their 3g/4g is non-existent for many areas outside of massive populations centers.

I wish AT&T and Verizon weren't coasting on their networks so much but the Droid series and the Atrix are all signs of improvement.

posted on 05 Feb 2011, 11:36 2

4. dmberta (Posts: 25; Member since: 30 Dec 2009)


their not they're

posted on 05 Feb 2011, 11:41 5

5. DaveyJE24 (Posts: 54; Member since: 02 Feb 2011)


verizons htc thunderbolt will be able to also. att is losing the only thing it had on every other carrier. maybe they should just worry about their cell phone signal instead being on phone and using internet.

posted on 05 Feb 2011, 14:40 2

30. TheMan (unregistered)


Just to clarify, on the HTC Thunderbolt you will be able to over 3g also. I don't know what they changed, but you can use voice / data over 3g, 4g, or wifi with the new phone.

posted on 07 Feb 2011, 04:33

68. dude (unregistered)


umm...sprint has a larger footprint than ATT.

posted on 07 Feb 2011, 04:34

69. dude (unregistered)


grr...wrong reply.

posted on 05 Feb 2011, 11:45 3

6. JustPlainDave (Posts: 45; Member since: 03 Feb 2011)


Mudslinging, a great American past-time. Lol

posted on 05 Feb 2011, 12:00 12

8. remixfa (Posts: 13902; Member since: 19 Dec 2008)


2 lies on the ATT commercial

1- unlikely hes got inbuilding reception
2- he grabed the iphone4 by its left side without a silicone on it. it would have dropped the call.

how important is that talk n web feature if the phone cant recieve the call in the first place??? lol.

posted on 05 Feb 2011, 12:10 3

9. DaveyJE24 (Posts: 54; Member since: 02 Feb 2011)


dude thats awesome. couldnt have said it any better.

posted on 05 Feb 2011, 12:49 6

11. TKFox007 (Posts: 303; Member since: 02 Nov 2010)


AT&T: "Our iPhone can do simultaneous voice and data, your iPhone on your network can't do that."
Verizon: "No we can't, but you know what we can do?"
AT&T: "Oh? What's that?"
Verizon: "We can use our iPhone as a phone."
AT&T: ".......... FFFFFFFFFFUUUUUUUUUUU...!!!!!!"

posted on 05 Feb 2011, 13:03

12. trollRtheWorst (unregistered)


how is it tht i have att nd deal wit none of the problems u guys speak of my sis has the iP4 nd she lives deep in bmore nd always has 3-5 bars my other sis lives in va also wit an iP4 nd 5 bars i live in nyc myself nd have a bb bold nd i get nothing but 5 bars i dont think ive ever had a dropd call oh yea nd i get service in places where vzw cant even get 1X so wats that mean??

posted on 05 Feb 2011, 14:11 4

24. Thump3rDX17 (Posts: 2160; Member since: 10 May 2010)


use proper grammar and maybe someone will respond to you intelligently.

posted on 07 Feb 2011, 04:36

70. Treehugger (unregistered)


English please.

posted on 05 Feb 2011, 13:20 5

13. gajetski (unregistered)


Another thing att forgets to mention is that you can only talk and surf at the same time while on 3g. Hell they even claim to have the fastest mobile network when theyre the only ones without 4g?

posted on 05 Feb 2011, 13:25

14. dmberta (Posts: 25; Member since: 30 Dec 2009)


TMO's 4g is just a re-branding of the same tech AT&T has been using as 3G now for a while. Also not all 3g/4g in this case is created equal. HSPA+(the technology in question) is not made to one speed and different devices support different speed levels. Anyway AT&T and TMO have the exact same network tech out right now.

posted on 05 Feb 2011, 13:40 2

15. jtucker1987 (Posts: 89; Member since: 06 May 2010)


There's nothing really wrong with AT&T. They do have an extremely fast network. The only times I've had problems with dropped calls were in the past week because of the snow storms up here in the northeast. AT&T and Verizon both suffered from the storms. They are adding capacity throughout their network and the problems that once were are quickly disappearing. If you go on their website it will show they are expanding their mobile broadband to a large portion of the Midwest. And with the claim of 4G....no one really has a 4G network. Before the international community changed the definition, LTE and WiMax were not 4G networks. LTE Advanced and WiMax2 were the 4G networks. It seems most GSM carriers are relying more on HSPA+ first before the move to LTE because HSPA+ will be faster than the initial launches of LTE.

posted on 05 Feb 2011, 17:09

45. g-reg (unregistered)


At&t can have the faster network(its faster because less people use it!), they can talk and surf at the same time casue lord knows how big of an importance that is... Hell they can even have better phones. Just give me a droid on the vzw network(the on they spend tons more $$ on than other networks) and I can do all I've ever wanted and more. Yay iphone, cant pull battery, pay out the *** for insurance, blah blah blah. Its people that cant think for themselvs that makes the iphone so popular. The less ignorant you are, the more youll see verizon is worth it.

posted on 05 Feb 2011, 13:47 1

16. VZW Man (unregistered)


First of all, the iPhone 4 on AT&T has the dreaded antenna problem. Second, on AT&T's network the only way iPhone 4 can do VOICE and DATA TOGETHER is with Face Time - which only works to other iPhone 4 users. Outside of that, you do have to be on a WiFi signal to do VOICE and DATA together on AT&T. The SAME goes for the Verizon Wireless iPhone 4. Verizon Wireless ANDROID Devices can, and regularly DO VOICE and DATA simultaneously.

The HTC Thunderbolt (release date: Feb. 14, 2011) and all the new LTE phones Verizon will offer this coming year not only do voice and data together, they can do a version of Face Time to any other smart phone. But I think Apple and AT&T conviniently forgot about that in their commercials.

posted on 05 Feb 2011, 13:55 2

18. jtucker1987 (Posts: 89; Member since: 06 May 2010)


Wow that is so wrong. On the AT&T 3G network you can do voice and data at the same time no matter what not just with FaceTime. While on the phone you can surf the web, watch YouTube, watch Netflix, or even watch a dirty movie all over AT&T's 3G network. Plus FaceTime only works over wifi currently for both verizon and AT&T. Verizon's current 3G network cant do this unless you are on wifi. Don't bash something until you get your facts straight.

posted on 05 Feb 2011, 15:58 1

41. fishpower187 (Posts: 88; Member since: 22 Feb 2010)


Dude, you are a discredit to your monicker. Any Verizon employee worth his nametag knows that what you said is BS. FaceTime works with 1). Other iPhone 4s; 2). Any 4th Generation iPod touch; and 3). any Mac. Also, FaceTime DOES require WiFi in order to operate; it is other data svcs, such as web browsing, 3d party apps, etc that can be operated simultaneously with voice. It is unfortunate that you make such erronious statements while representing yourself as a Verizon employee/customer/supporter.

posted on 05 Feb 2011, 13:50

17. obamabinladin (Posts: 13; Member since: 23 Nov 2010)


honestly who actually makes calls in our days? everyone texts , the only time i call somebody is when i drive because i dont text and drive. i have at&t and personally nothing is wrong with them. some people are just babies.

posted on 05 Feb 2011, 13:57

20. jtucker1987 (Posts: 89; Member since: 06 May 2010)


Yea you have a point. I use thousands of texts a month but don't go over 150 minutes in a month.

posted on 05 Feb 2011, 14:32 1

25. JustPlainDave (Posts: 45; Member since: 03 Feb 2011)


If I had to venture a guess, I'd say it's the older generations (respectfully) and business men and women. Although, business is quickly trending towards text/im/email which they can easily do on the go.

posted on 05 Feb 2011, 13:56 2

19. VZWiphone (unregistered)


i have verizon i pre ordered my iphone and i have a droid until monday i can call and data at the same time on my droid.... just the other day i was downloading an app and on the phone with a friend at the same time and i have also been working on a project with a friend on the phone and doing research on my phone at the same time.....never had a problum doing this neither........and if i can do this on my droid on the verizon network im sure i can do it with my iphone as well.

posted on 05 Feb 2011, 13:59 1

21. jtucker1987 (Posts: 89; Member since: 06 May 2010)


Um were you on wifi? Verizon's 3G network can't do this yet.

posted on 06 Feb 2011, 17:05

66. phonelady (Posts: 7; Member since: 06 Feb 2011)


You must have been on wifi because no smart phone on Verizons 3G network can do this yet

posted on 05 Feb 2011, 14:02 1

22. Tre-Nitty (Posts: 460; Member since: 16 Nov 2010)


You definitely weren't on 3G.

posted on 05 Feb 2011, 14:10 3

23. JeffdaBeat (unregistered)


I'm just kind of tired of the whole, "Talk and surf at the same time." Don't get me wrong, it's an awesome feature, but I can think of maybe two times when I've actually used it in my two years of having an iPhone. I don't know very many people who do the same. I mean, look at the commercial...how easy would it have been for the dude to lie to his wife and then make a reservation 2 minutes later?

The ads are pretty much "We've got the best network" vs. "Talk and surf at the same time." Given those two options, which company has their priorities straight?

posted on 05 Feb 2011, 14:36 2

26. JustPlainDave (Posts: 45; Member since: 03 Feb 2011)


True. AT&T seems to be beating the wrong drum. If their reputation is dropped calls (even if their network is okay and angry people speak the loudest) then they need to meet that accusation head on and fix any existing network issues and also expand. I do recall seeing something about a 19b dollar investment into their network, but that was 01/10. Time for more investment.

posted on 05 Feb 2011, 14:39 1

27. DJLegacy2k5 (Posts: 205; Member since: 28 Jan 2011)


I have had 100s of times to use voice and data together.

Reading an Email to staff while on a conf call.
Reading movie times to my g/f while on the phone to figure out plans.
Checking product info or prices while talking with someone.
Navigation in my car and being able to get a call on speaker phone or BT at the same time.

Just as a few examples...

Also, Verizon is SHIT in Maryland, there are more complaints on deadzone websites, and I switch more people from Verizon to other carriers more than ANYONE else. Guess Verizon only has great NATION WIDE coverage in SOME areas...because its obviously not in this MAJORLY POPULATED area from Baltimore to Harford County (northern MD).

-Legacy

posted on 05 Feb 2011, 14:42 2

31. DaveyJE24 (Posts: 54; Member since: 02 Feb 2011)


I can read emails on my droid x while I'm on the phone. Just did it earlier. And I was on vzw 3G.

posted on 05 Feb 2011, 14:43 1

33. DJLegacy2k5 (Posts: 205; Member since: 28 Jan 2011)


Had you pulled it down previously and had the info downloaded on the phone already?...If so, you werent using data at the same time...Try pulling down new email while on the phone...

posted on 05 Feb 2011, 15:00 1

35. DaveyJE24 (Posts: 54; Member since: 02 Feb 2011)


okay I just did and it worked. so what now? I tried viewing a website though and it didnt work. My apps on the other hand updated while I was on the phone.

posted on 05 Feb 2011, 15:06 1

36. DJLegacy2k5 (Posts: 205; Member since: 28 Jan 2011)


Odd since even Verizon says data transfer and voice are not possible at the same time on their own 3g network. My Uncle's Droid is unable to pull down any data once a phone convo is started. Who knows, very unreliable apparently.

posted on 05 Feb 2011, 15:10 1

37. DaveyJE24 (Posts: 54; Member since: 02 Feb 2011)


maybe updated quickly as I hung up and went to look at my phone, could have been a small app also lol.
most of the time if I ever need internet and Im on the phone Im always near a wifi connection at either home or work or if Im with my friend they usually have the hotspot thing so I can always just connect wifi while on the phone then it ends up being faster than ATT internet so its all goooood haha

posted on 05 Feb 2011, 15:20 1

38. DJLegacy2k5 (Posts: 205; Member since: 28 Jan 2011)


Dont get me wrong I dont think any of the carriers are perfect but Verizon is HORRIBLE here in MD. I do like being able to use data and voice at the same time. But I have an Android (epic) on Sprint and a WP7 on ATT and ATT's service is obviously much better than on the Sprint and Verizon is apparently worthless here in MD. I only have the Epic because I had a previous Employee account, other than that I wouldnt have it.

posted on 05 Feb 2011, 15:47 1

39. DaveyJE24 (Posts: 54; Member since: 02 Feb 2011)


and you must be on the western half of MD. bc there is no coverage on the west but the other side has coverage everywhere.

How is the WP7 phone? never tried one...

posted on 05 Feb 2011, 17:28 1

50. DJLegacy2k5 (Posts: 205; Member since: 28 Jan 2011)


Nope North East to Central MD. My main store is in Bel Air MD and I get more people switching OFF of Verizon than any other carrier and Im honestly not joking.

posted on 05 Feb 2011, 17:34 1

51. DJLegacy2k5 (Posts: 205; Member since: 28 Jan 2011)


WP7 is alright, it obviously doesnt have the Aps yet since its only been around since Nov but I havent had a single issue with it. It is simple, streamlined, has live tiles, syncs with xbox (if anyone cares), Zune is simple. I mean obviously its not perfect since its only 3 months or whatever old, but its perfect for people that want a SIMPLE smart phone that offers more than just a list of shortcuts.

posted on 05 Feb 2011, 20:51

57. DaveyJE24 (Posts: 54; Member since: 02 Feb 2011)


okay well I was checking the 3g map and it showed coverage there. Who knows lol most of the ppl in this area are vzw but every area has its strengths.

I'm big time into xbox, I play black ops every night.. So that would be cool haha

posted on 06 Feb 2011, 17:07

67. phonelady (Posts: 7; Member since: 06 Feb 2011)


If your on a call the phone will auto switch to WIFI. You were not using 3G

posted on 06 Feb 2011, 07:10

63. marshefen (Posts: 24; Member since: 27 Jan 2011)


I can use navigation on my phone while talking. I did it yesterday. My mom called to ask me directions and we were both going the same place. I already had it up on my phone and she could hear the directions as we were both driving.

posted on 06 Feb 2011, 09:26

65. dsg_cobra (Posts: 35; Member since: 25 Nov 2009)


well if you pay any attention to the technical aspect of your job instead of just worrying about your commission, then you would know that to avoid monopoly verizon cant cover everywhere, and that is why we sold off some of the alltel markets to at&t and some no name company.

posted on 05 Feb 2011, 14:40 1

29. DJLegacy2k5 (Posts: 205; Member since: 28 Jan 2011)


Also keep in mind AT&T's dropped call issues are BECAUSE of the iPhone's shitty antenna problem. The majority of complaints have statistically come from iPhone users...Go figure...

posted on 05 Feb 2011, 17:26 1

48. Pings (Posts: 297; Member since: 19 Dec 2008)


iPhone's shitty antenna is a new problem. AT&T's dropped call issues are old...

posted on 05 Feb 2011, 16:18 2

42. chasab (unregistered)


So What AT&T is saying is, if your prone to forgetting about your loved ones, and cant seem to keep track of your own life and important moments, you should be on our network.

posted on 05 Feb 2011, 16:20

43. Jameszboy (Posts: 7; Member since: 05 Feb 2011)


at&t iPhone 4: Fast 3G network Data downloads top off all phones can run more task then one.

Verizon iPhone 4: Fast 3G network Data download could pick up can only run one task at a time due to running two will turn one off after running.

Last month WV had a issue with verizon they gave higher ups the iPhone 4 to try. Verizon CEO sayed it was due to towers unable to handle software. Wait when at&t had problems they said same thing (with out service promblems) customers were out cell phones for six and a half hours. They should wait to bring out the iPhone why rush it and fail? They have new town geting put up later these year to bring 4G to its customers well LTE. There a power house but why risk everything for a phone at&t customers are updating to androids? half of the apple iPhone's that at&t users stoped using them. at&t became the top dog again without the iPhone leading then way it was androids and windows 7 phones. Im not ragging on verizon Im just saying improve and move threw. Apploe has a hold on people for a phone that can do much.

Why pay for a phone that has road block?

Why use a closed software?

posted on 05 Feb 2011, 16:50 1

44. abcd (unregistered)


Chances are most people arent using both voice and data at once without being on speaker phone or bluetooth anyway because it would be a pain to listen while holding phone far enough away to web browse and such. I wont say its uncool to have the option but seriously i doubt it's used that commonly.

posted on 05 Feb 2011, 18:31

52. LionStone (Posts: 444; Member since: 10 Dec 2010)


That was such a bad example of that feature, ATT is really stretchin...but it's only marketing hype. If it was the other way around VZW would be focusing on the one thing to expose the difference too.

I have one friend that uses that feature at work with his ip4, but he would be able to anyway via WiFi, so it doesn't really matter...just marketing hype...

posted on 05 Feb 2011, 18:37

53. Allday28 (Posts: 273; Member since: 19 Nov 2010)


Ok its definetly not that easy to order something on the phone while talking. He would have had to wait at least three minutes for that site to load with that crappy service.. hahahahaahah!

posted on 05 Feb 2011, 20:07

55. Carlos (unregistered)


Wow talking and surfing the web at the same time! So amazing! (sarcastic) Nothing will ever get me on att. Especially since I get 3G where I live with my fascinate and my girlfriend doesnt even get 3G with her I phone 4 and she constantly drops calls when I call her! Its annoying! Now she gets mad that I dont call her... Way to go att! Just ruin my relationship!!!

posted on 05 Feb 2011, 22:46

58. Taje (unregistered)


But it's also the only network that doesnt let your iphone have an unlimited plan

posted on 05 Feb 2011, 22:58 1

59. jamesedward318 (Posts: 99; Member since: 25 Dec 2010)


All this mudslinging about my network can do this and my network can do that is sounding like a playground argument between two kids fussing about whose dad has a better occupation with one being a doctor and the other being a lawyer. At the end of the day it all boils down to what YOU as a consumer, customer, tech geek and subscriber like. Some like Verizon and have been loyalist of the company for sometime and will continue to be and this is just another reason for them to stick a feather in their cap and parade around like they are kings. Then we have at&t who originally launched the iPhone and will let everyone know that they started this iPhone craze. If you have Verizon then enjoy them and their ever changing network which appears to be getting better. If you at&t then enjoy them and just watch them make even more strides to not be out done by Verizon. When it is all said and done Verizon and at&t you both good parents with great paying jobs now go play nice with each other kiddies.

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