If you're having trouble making or taking calls Wednesday morning and you are a Verizon customer, there is a reason for that. The carrier is down. On Downdetector, at 12:10 pm ET, 14,941 complaints were submitted from 154 at 11:55 am ET. By 12:29 pm ET, that number soared to nearly 114,000 and is now close to 177,000 at 12:45 pm ET. Personally, I have been unable to make calls from my Verizon phone and relatives and friends on Verizon cannot be reached via a phone call.
Attempts to make a call result in a tape playing that says the call cannot be completed because the called party is temporarily unavailable. 70% of the submissions into Downdetector were related to issues with mobile phones, 26% said that they had no signal, and 5% were complaining about their 5G mobile internet.
Is your Verizon service down today?
Yes. I can't make or take calls.
94.66%
No, it's working for me.
4.59%
I'm not a Verizon customer.
0.76%
On X, Verizon released a statement that says, "We are aware of an issue impacting wireless voice and data services for some customers. Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience. For further updates, please visit our Check Network Status page." You can visit the Verizon "Check Network Status" page by tapping on this link.
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Nearly 114,000 Verizon subscribers complained about an outage this morning. | Image credit-Downdetector
Many are writing in to complain. Just minutes ago, Chris Grennell wrote on the Downdetector site, "Phone stuck in SOS mode. FL here. Bill paid." Marcos wrote, "Down here in Tennessee as well." Laura Rodriguez added, "Been in SOS mode for over thirty minutes. No calls in, no calls out. Facetime works fine." An outage map shows issues in Boston, New York, Chicago, Washington D.C. and Seattle.
Verizon leaves a statement via tweet. | Image credit-X
The locations that Downdetector received the most complaints from Verizon subscribers include:
New York City
Kailua-Kona
Forest Grove
Portland
Chicago
Brooklyn
Hilo
Richmond
Virginia Beach
If you're a Verizon customer with an iPhone, you might notice that your device shows SOS mode. That simply means that your iPhone is not connected to a cellular signal although you can still make an emergency call. Hence, the SOS icon on the status bar.
Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.
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