HTC and Sprint suspend EVO 4G update after problems

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HTC and Sprint suspend EVO 4G update after problems
As we reported Monday morning, HTC and Sprint were sending out an OTA upgrade most likely to improve the phone's Wi-Fi reception and increase the handset's battery life. While nothing out of the ordinary took place for most owners of the nation's first 4G enabled device, some found that their trusty handset was bricked by the download. Sprint issued a statement which said, "While the vast majority of consumers successfully downloaded and installed the most recent HTC EVO 4G software update, we have received a handful of reports from customers having some issues with the update. In light of this, HTC and Sprint have decided to temporarily halt distribution of this software release until we can investigate further. We expect to be able to resume software updates shortly." Some of those who ended up with inoperable phones had modified their handset in one way or another. Some, though, were units that just came straight from the factory. Mobile Crunch counted dozens of posts in their forum from people whose EVO 4G is now an expensive paperweight, so this is a major problem for both the carrier and the manufacturer. The bricked phones cannot be repaired and must be replaced. This is sure to make owners of the next phone due to receive an OTA upgrade very, very nervous.

source: MobileCrunch

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