An update for the Surface Pro 4 and Surface Book addresses issues that the two devices have been having with the Windows Hello sign-in system after updating to the Redstone builds. Some users of the two mobile devices have found Hello to be working sluggishly, even freezing at times. As a result, the two devices received the update which improves the driver on the Intel CSI2 Host Controller.
The aforementioned controller works with the camera on the Surface Pro 4 and Surface Book; after installing the update, users of the two devices say that Windows Hello is working perfectly fine. With Hello, users can sign in to their Windows 10 devices, apps, networks and on-line services using an iris or fingerprint scanner, or by using face recognition.
The update, which is software version 30.10586.7076.2424, is available from Windows Update to Windows insiders using the fast and slow Redstone builds of Windows 10.
Firmware update to the Surface Pro 4 and Surface Book fixes issues with Windows Hello that makes it work sluggishly
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Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.
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