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Some Nexus 5 orders will face weeks-long delay

Posted: , by Alan F.

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Some Nexus 5 orders will face weeks-long delay
Just when you thought that the Nexus 5 launch had gone as smoothly as possible, the proverbial fly in the ointment comes around to mess things up. Google posted a brief message on the Google support site that order processing might take several weeks longer than expected. The message refers you to the "My Orders" page to check on your specific order.

Those who have already received a shipping confirmation should not be concerned by the message. For the rest of you out there, you will have to remain patient until we get more information from Google. And for the latter, this is a pretty big set back considering that the tech titan was trying to avoid a repeat of last year's launch of the Nexus 4 that saw global shortages of the device lead to unhappy customers who were turned away without being able to buy any variant of the phone.

This time around, it seems that LG might have had a better handle on the demand for the Nexus 5, and enough devices came rolling off the line. If Google's posting is to be believed, the problem is with order processing, not with the number of devices available. We still don't know how many units are involved, so the hope is that this is not a widespread problem.

"Order processing for Nexus 5 devices may take a little longer than usual, up to several weeks. If you ordered a Nexus 5 device, go to ‘My orders’ and click Info for the most up-to-date order status."-Google


Google says some Nexus 5 orders are facing a delay

Google says some Nexus 5 orders are facing a delay


source: Google via Phandroid

75 Comments
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posted on 02 Nov 2013, 11:46

1. orca99 (Posts: 87; Member since: 05 Oct 2013)


Meh... Mine is arriving next week.

posted on 02 Nov 2013, 17:47

54. ayephoner (Posts: 850; Member since: 09 Jun 2009)


ditto. mine shipped out this morning. paid extra for 2 day shipping. i should have it by monday or tuesday at the latest.

posted on 02 Nov 2013, 18:08

55. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)


It does seem to be something of a hit or miss with Google and their phones. The N7 tablet has ample stock. But the N phones is another matter. It is a shame, cause the N5 seems to be a good phone spec-wise.

posted on 02 Nov 2013, 22:36

60. imMature (Posts: 87; Member since: 04 Sep 2013)


No, Nexus phones has more orders than the tablets.. People like to buy phone more often than tablets.

posted on 02 Nov 2013, 11:46 4

2. PhoneArenaUser (Posts: 5498; Member since: 05 Aug 2011)


Because it is a hot cake! :P

posted on 02 Nov 2013, 15:50 1

44. Mxyzptlk (Posts: 15404; Member since: 21 Apr 2012)


Or a poor way to cause artificial shortage. Google is a billion dollar company. I don't buy it that they can't afford a more efficient logistics system to meet demand of a phone. There's no excuse whatsoever.

posted on 02 Nov 2013, 15:57 4

46. rusticguy (Posts: 2828; Member since: 11 Aug 2012)


Apple causes it thru those "fake" yield stories on every launch you mean?

posted on 02 Nov 2013, 16:16

51. darkkjedii (Posts: 22702; Member since: 05 Feb 2011)


Typical troll

posted on 03 Nov 2013, 06:00

66. PhoneArenaUser (Posts: 5498; Member since: 05 Aug 2011)


"I don't buy it that they can't afford a more efficient logistics system..."

So you are buying logistics system or a smartphone?

And why you didn't said that when Apple's iPhone 5S was out of stock?

In other words try to toll harder! :D

posted on 02 Nov 2013, 11:50

3. jarnts (Posts: 13; Member since: 26 Oct 2013)


Mine still says shipping November 8th; hoping it will stay that way

posted on 02 Nov 2013, 12:23 1

20. mr.techdude (Posts: 571; Member since: 19 Nov 2012)


Ohhh @jarnts, its a multi billion dollar company and they have issues, eehh to that. :\

posted on 02 Nov 2013, 11:51

4. sniper1087 (Posts: 525; Member since: 31 Dec 2011)


Mine is arriving monday

posted on 02 Nov 2013, 11:53

7. Joshing4fun (Posts: 1237; Member since: 13 Aug 2010)


Me too!

posted on 02 Nov 2013, 11:52

5. darkkjedii (Posts: 22702; Member since: 05 Feb 2011)


Let em circulate, then get it on Craigslist.

posted on 02 Nov 2013, 11:58 6

9. PhoneArenaUser (Posts: 5498; Member since: 05 Aug 2011)


Why don't you get your iPhone on craigslist...

posted on 02 Nov 2013, 13:15 6

26. rusticguy (Posts: 2828; Member since: 11 Aug 2012)


He is an Apple troll pretending to be Samsung lover too. When he has to shed the image of being a "Samsung lover too" he has another ID to use.

posted on 02 Nov 2013, 13:17 3

27. PhoneArenaUser (Posts: 5498; Member since: 05 Aug 2011)


Yes, I know, he is a fake personality.

posted on 02 Nov 2013, 13:33 4

33. wilsong17 (unregistered)


u mean like all the overprice iphone i see on craigslist

posted on 02 Nov 2013, 13:45 1

35. Sauce (unregistered)


Why are you so against him? Spread love :)

posted on 02 Nov 2013, 15:42

42. darkkjedii (Posts: 22702; Member since: 05 Feb 2011)


Kinda stupid responses by them bro, that's why I didn't bother responding. Think about it, people will by tons of these to resale, which was my point. They're just too stupid to understand that. PAU didn't need to get my iPhone on Craigslist, I was second in line hater, rustic you're not even worth the effort. +1 sauce

posted on 02 Nov 2013, 15:47

43. darkkjedii (Posts: 22702; Member since: 05 Feb 2011)


Yeah and the tons of over, and under priced androids I see on there.

posted on 02 Nov 2013, 15:54 4

45. rusticguy (Posts: 2828; Member since: 11 Aug 2012)


And yet you responded ... shows what a troll u are :)

posted on 02 Nov 2013, 16:10

49. darkkjedii (Posts: 22702; Member since: 05 Feb 2011)


And will continue to respond to dummies like you. You need to be educated, and I'm up for the task. I don't care how mad you get, like it or not Craigslist will be saturated with those phones in a week or two, just like all the note 3's s4's, and iPhones now. Your trolling hater responses won't change that fact. See I responded troll

posted on 03 Nov 2013, 06:04

67. PhoneArenaUser (Posts: 5498; Member since: 05 Aug 2011)


"PAU didn't need to get my iPhone on Craigslist, I was second in line hater..."

In your fake story. :D

posted on 03 Nov 2013, 07:30 1

68. rusticguy (Posts: 2828; Member since: 11 Aug 2012)


>> Think about it, people will by tons of these to resale,

Oh by the way it is buy and not by ... you happen to correct others a lot but looks like you were mad while typing your reply :)

posted on 02 Nov 2013, 11:53

6. NoComment (Posts: 9; Member since: 29 Sep 2013)


Does this mean that if my order hasn't shipped, but is still pending, my nexus 5 won't leave the warehouse in the 2-3 weeks they have posted?

posted on 02 Nov 2013, 13:20

29. LionStone (Posts: 777; Member since: 10 Dec 2010)


Yes, perhaps...

posted on 02 Nov 2013, 15:11

38. NoComment (Posts: 9; Member since: 29 Sep 2013)


Argh, I don't think I can handle that, I check my email every hour just in case something happens, and I don't want to do that for more than two weeks )':

posted on 06 Nov 2013, 16:12

75. jimv1983 (Posts: 47; Member since: 10 Oct 2013)


That is the position I'm in. Ordered in the first 20 minutes of going on sale. Said it would ship BY November 5th(yesterday). Still "Pending" and the pending transaction has dropped from my credit card. Credit card company says everything is fine on their side. Google is "looking into the issue".

posted on 02 Nov 2013, 11:53

8. Sesameopen (Posts: 109; Member since: 02 Aug 2013)


Mine will leave factory in 3-4 weeks -_-

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