T-Mobile’s newest move left customers no choice but to walk

T-Mobile is, once again, doing something that is being received very negatively by the public. The carrier has decided to retire more grandfathered plans, some of which are almost 15 years old at this point, and shift customers to new plans, which might or might not come with a price adjustment.

Users say it’s time to switch providers

In a recent poll regarding T-Mobile shifting users to new plans, we asked what you — as a longtime customer of T-Mobile — would do in this situation. The response was loud, clear, and almost unanimous.

Almost 83 percent of respondents said that, in this case, the best thing to do would be to switch wireless providers. Ditch T-Mobile for either Verizon or AT&T, or perhaps give an MVNO (Mobile Virtual Network Operator) like US Mobile a chance.

Others think it’s best to stay

Not everyone is ready to jump ship, though. Almost 10 percent of voters said that the best thing to do would be to accept the slight price hike and stick with whatever new plan T-Mobile puts them on.

Lastly, almost eight percent of you said that affected users should stay with T-Mobile but do some research and move to a better plan instead. What about you? How should T-Mobile’s customers approach this newest hurdle?

Another day, another unpopular move

T-Mobile customers have probably gotten used to being disappointed in some way or another every other month at this point. The un-carrier is undergoing massive changes as of late.

For example, the company’s goal to switch entirely to the T-Life app for most operations has not been popular with the user base. The carrier’s decision to not include taxes and fees in pricing sheets for plans was another extremely contentious move.

However, I do feel like this new change isn’t as big of a deal as some you might make it out to be.

I can understand why T-Mobile would do this

There are some very legitimate grievances to be had with T-Mobile, including the aforementioned shift to T-Life for everything. However, at least in my opinion, this isn’t one of them.

Plans that are 10 or even 15 years old? T-Mobile is, after all, a business. It can’t keep operating at prices that it set 15 years ago. Nor can it continue to offer older services that require ancient infrastructure to be kept active.

Yes, if your plan promised a price guarantee for a lifetime, you have a right to be upset. If the new plan that you are being shifted to includes perks that you do not need to justify the higher price tag, that is also wrong.

But out of all of the things that T-Mobile has done recently to anger its customer base, this really shouldn’t be a major one, in my opinion.

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$90

$210

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