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Shoddy repair of Apple iPhone screen led to smoking unit on Australian flight last year

Posted: , by Alan F.

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Shoddy repair of Apple iPhone screen led to smoking unit on Australian flight last year
You might remember the smoking Apple iPhone that filled up an airline with smoke last November. The incident occurred on Regional Express Flight ZL319 from Lismore to Sydney. A cabin crew member alertly used a fire extinguisher to stop the smoke, and the Australian Transport Safety Bureau followed through with an investigation. The agency's report simply parroted back the incident, explaining that a crew member spotted the Apple iPhone smoking and glowing red, told its owner to toss it in the aisle, and covered the device with foam from the extinguisher. That only covers the "what". What was needed was to learn the "why".

To find out the cause of the malfunction on the iPhone, the device was shipped to the FAA and a misplaced screw was discovered inside the unit's battery cavity. The Apple iPhone's owner had the screen on his phone replaced, but not by an authorized iPhone repair center. The center accidentally failed to properly replace the screw which was most likely holding the model's 30 pin connector in place. The loose pin shorted out the battery terminals which caused the smoke and red glow.

The repair center also failed to replace a screw that fastened the main board of the device, put two screws used to fasten cable in the wrong spots, damaged the adhesive that keeps the main board in place, removed the two indicators used to determine if a liquid spill damaged the unit and deformed a metal clip used for the battery.

In an understatement, the ATSB said that its findings indicate, "a lack of appropriate quality control on behalf of the unauthorized repair facility". The agency also noted that this is the reason why devices using a lithium-ion battery should be carried on a plane rather than checked in as luggage.

source: TheRegister

The damage to the Apple iPhone (L) was partially caused by a faulty repair that left a screw in the battery cavity, according to the FCC, where it shorted out the battery terminal
The damage to the Apple iPhone (L) was partially caused by a faulty repair that left a screw in the battery cavity, according to the FCC, where it shorted out the battery terminal

The damage to the Apple iPhone (L) was partially caused by a faulty repair that left a screw in the battery cavity, according to the FCC, where it shorted out the battery terminal


17 Comments
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posted on 06 May 2012, 22:37

1. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)


I remember the trolls had a field day with this story.

posted on 06 May 2012, 23:30 6

4. Sniggly (Posts: 7113; Member since: 05 Dec 2009)


And now you're going to blame those trolls for not knowing the unit had been repaired once before?

We had no more a field day than was had when reports came in from Europe about exploding iPhones.

posted on 06 May 2012, 23:36 1

5. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)


"We"

Glad you admit to being a troll lol

posted on 06 May 2012, 23:44 8

6. Sniggly (Posts: 7113; Member since: 05 Dec 2009)


Glad you didn't dispute the reports about exploding iPhones.

I accepted long ago that no matter what facts I cockslap you with, you will never admit that what I do isn't trolling. There's no point arguing with someone who no longer accepts reality as it truly is.

posted on 07 May 2012, 01:32 5

11. vvelez5 (Posts: 623; Member since: 29 Jan 2011)


It's Taco nothing he says should be taken seriously. It's like arguing with the town fool.

posted on 07 May 2012, 07:26 3

14. iamcc (Posts: 1319; Member since: 07 Oct 2011)


I remember how nice it was when you didn't post on this site...

posted on 06 May 2012, 22:49 2

2. Birds (Posts: 1001; Member since: 21 Nov 2011)


Why is it always Australian Airlines that an iPhone self-destructs on?

posted on 06 May 2012, 23:13 2

3. SheepdogElite (Posts: 5; Member since: 27 Jan 2012)


Because australia is a mecca of apple enthusiasts.

posted on 06 May 2012, 23:58 8

7. medicci37 (Posts: 649; Member since: 19 Nov 2011)


Australia... You've just been smoked by Apple.

posted on 07 May 2012, 00:15 6

8. ilia1986 (unregistered)


Well, it looks like the iPhone *puts sunglasses on* was really screwed.

YEEEEAAAHHHHH

posted on 07 May 2012, 00:42 1

10. VZWuser76 (Posts: 1578; Member since: 04 Mar 2010)


Hey H, I didn't know you commented on phonearena. ;)

posted on 07 May 2012, 00:36 3

9. Berzerk000 (Posts: 4069; Member since: 26 Jun 2011)


ilia beat me to it. Damn

posted on 07 May 2012, 02:05 3

12. Jericho (Posts: 302; Member since: 12 Nov 2011)


MOM!!!!
My iphone is smoking hash again.

posted on 07 May 2012, 03:49 2

13. CivicSi89 (Posts: 348; Member since: 23 Jul 2011)


*Singing MC Hammer's "Cant Touch This"*

posted on 14 Jul 2012, 22:51

15. plucas001 (Posts: 2; Member since: 14 Jul 2012)


For a non shoddy repair, check out ineedzoe.com for quality nationwide & DC/NOVA area repairs...

posted on 14 Jul 2012, 22:52

16. plucas001 (Posts: 2; Member since: 14 Jul 2012)


www.ineedzoe.com

posted on 30 Aug 2012, 06:12

17. sandip01 (Posts: 1; Member since: 30 Aug 2012)


iphone beeldscherm kapot - Can you hardly use your iPhone because the screen is broken? Let your iPhone repair Repairlab again and make use of your iPhone as you did when you had just the phone. Repairlab replaces the screen that is broken within 30 minutes!

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