Verizon's Backup Assistant starts to make its way onto the BlackBerry Storm2

posted by John V.

Apr 12, 2010, 4:59 PM

Verizon's Backup Assistant starts to make its way onto the BlackBerry Storm2

Making an arrival that's on schedule, Verizon BlackBerry Storm2 owners can now start using the ever so popular Backup Assistant for their handsets. We've reported a few days ago that the popular address book syncing client was expected to be available for the Storm2. For the longest of times, Backup Assistant was available for most of Verizon's feature phones while smartphones were left to fend on their own. BlackBerry owners had to rely on using the BlackBerry Desktop Manager program to get contacts on their phone backed up. Apparently Storm2 owners have begun to notice the icon popping up in their handsets over the course of the last few days – so now they won't have to worry about the some times painful steps in backing them up manually. Thanks to the cloud based services, owners can still breathe easily in the event they either break or lose their smartphones.

RIM BlackBerry Storm2 9550 Specifications | Review

via CrackBerry

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4 Comments

4. Samsung Convoy User unregistered

I wouldn't be so happy about wider availability of Verizon's Backup Assistant. I am a user of Verizon's Samsung Convoy with Backup Assistant. Of course, when it works properly, it is very convenient. But it is extremely unreliable and buggy, giving me an endless array of problems. It has changed passwords on me, requiring Verizon tech support to reset it for both phones on my account. I never could get it to print my address book from the website, but fortunately I have been able to save my addresses as a CSV file. While Verizon says the CSV file is for Microsoft Outlook, it opens easily in Microsoft Excel. Recently duplicate address book entries started appearing on my phone. There were too many to delete from the phone, so I deleted them online. When I tried to sync the online addresses with the phone, it did not remove the duplicate entries. When I deleted all my addresses from my phone to start anew, it stopped syncing entirely. That's were I sit now, waiting for a call back from Verizon's high level tech support. In all fairness to Verizon, I must say their tech support people are very helpful and patient. The quality of their technical support and customer service in general is superior to their rivals.