Samsung Canada cuts off Galaxy Note 7 connections to carrier networks beginning December 15


It happened not long ago in Australia and it will soon going to happen in Canada. Samsung has just announced that those who haven't yet returned their Galaxy Note 7 should do so immediately since their phones will soon become useless bricks.

The handset maker states that it is pleased with the return and exchange rate of Galaxy Note 7 units from customers in Canada, securing about 90% of the devices that were initially sold in the country.

The rest of customers who have yet to take advantage of Samsung's exchange offers should hurry up and return their Galaxy Note 7 phones, as the South Korean company has some aggressive measures to set up in the coming weeks.

Samsung Canada announced that functional limitations, including a limitation on the battery charge, Wi-Fi and Bluetooth disablement will be implemented starting December 12.

Moreover, beginning December 15 customers still using the (in)famous Galaxy Note 7 will no longer be able to connect to any Canadian carrier mobile network services in order to make calls, use data or sent messages.

Thus being said, Samsung urges once again all Galaxy Note 7 customers who still have the phone in their possession to go ahead and return it as soon as possible. The window for the refund or exchange program is closing on December 15.



Hopefully, those 10% Galaxy Note 7 customers who think it's a good idea to keep their phones will change their minds and return them sooner rather than later.


PhoneArena is on Instagram. Follow us to stay updated with fresh news and flashy media from the world of mobile!

Related phones

Galaxy Note 7
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12 MP / 5 MP front
  • Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh

FEATURED VIDEO

22 Comments

1. DavMor0069

Posts: 266; Member since: Dec 09, 2015

Looking at those images made me realize just how good looking the note 7 was. A real shame that some of the batteries were defective.

3. Scott93274

Posts: 6032; Member since: Aug 06, 2013

I don't know, based off of recent reports, I think it's something that very well could have impacted all Note phones... though I will agree, it was a beautiful phone.

11. Klinton

Posts: 1408; Member since: Oct 24, 2016

'recent reports' LOL Do you mean that speculations BS, that the place for the battery is with not enough margin? This same speculation was old- from day one. Every child would start with this. It was debunked back then. I use spare battery since years. Some of them even very cheap. Often they sent me battery that are bigger, so hardly fit to the battery place so I have to use force to put them on place. Guess what ...no one exploded. Even if some get swollen after many years of hard use, so I have to use tools to remove them.

12. Scott93274

Posts: 6032; Member since: Aug 06, 2013

There's a big difference between speculation and investigation. Know the difference... and don't jump to conclusions and put words in people's mouths when you don't have any clue what they're talking about. http://finance.yahoo.com/news/samsung-galaxy-note-7-phones-125646460.html

14. trojan_horse

Posts: 5868; Member since: May 06, 2016

Agreed, Scotty.... there's no excuse to be made about that. The investigation has already concluded what it has found... I'll have to take it there way it is. Calling it speculation and making excuses is just plain fanboyism, IMO... Gotta admit Samsung is at fault for messing-up the battery design of the Note7 and trying to squeeze in more mAh without properly increasing the battery design's size to accomodate it. I guess, Samsung would have avoided this battery issue by sticking with the same 3,000mAh battery design of the Note5.. Yeah, I know consumers would have been pissed and complaing about no increase in battery capacity for the Note7, but that's still not as bad of an inconvenience as having the Note7 suddenly caching fire on somene's hand or pocket!

20. Klinton

Posts: 1408; Member since: Oct 24, 2016

GS Edge is much smaller than Note7 (I know S Pen) and still have bigger battery than Note7. So what was your point again? See 19 too

18. Klinton

Posts: 1408; Member since: Oct 24, 2016

Yet this was the same first speculation from day one. Many tech guys opened Note7 the same way, as Instrumental did. With same speculations. But nothing was proved, No one lab reproduce explosion back then. So, I don't say Instrumental are wrong or right on that. I just say we should wait for the official statement, backed with real tests - not guessing.

16. cnour

Posts: 2305; Member since: Sep 11, 2014

Batteries are not defective, Samsung internal design was a bullsit.

2. Unordinary unregistered

Smart move Canada.

6. Podrick

Posts: 1285; Member since: Aug 19, 2015

Some customers aren't smart though. Still keeping Note 7 even after all the incidents.

8. Klinton

Posts: 1408; Member since: Oct 24, 2016

What ''incidents''? There were not incidents after ban, but only before it. Those ppl are not as ''smart'' as you.

13. kiko007

Posts: 7493; Member since: Feb 17, 2016

What??

22. Unordinary unregistered

Just because they aren't posted on PA doesn't mean it isn't happening lmfao. Boy some people are clueless

4. Podrick

Posts: 1285; Member since: Aug 19, 2015

Should've been done quite sometime ago.

9. Klinton

Posts: 1408; Member since: Oct 24, 2016

Because????

5. JocularJ

Posts: 221; Member since: Apr 27, 2011

And because it's a recalled device, it is now illegal for anyone to sell or even give away a note 7

10. Klinton

Posts: 1408; Member since: Oct 24, 2016

OMG How smart are you. Aren't you? LOL Why should they sell it, if they can return it for the full price? They keep it because they love it. Unless some collector offer them $ double or more, though.

7. Klinton

Posts: 1408; Member since: Oct 24, 2016

Can someone explain this love of the ppl with Note7? Bet on, that those are not just bling Samsung fanboys, like Apple have.

15. trojan_horse

Posts: 5868; Member since: May 06, 2016

"Can someone explain this love of the ppl with Note7?" How can you expect anyone to accurately explain something about other unknown people?

17. kiko007

Posts: 7493; Member since: Feb 17, 2016

Lol.....well stated.

19. Klinton

Posts: 1408; Member since: Oct 24, 2016

No ....bad stated. There IS a reason ppl to keep their Note7s , no matter what. And this is not the Samsung's logo.

21. jeroome86

Posts: 2314; Member since: Apr 12, 2012

Samsung making the right decision. Now what about USA? You can't leave the safety in people's hands because some just refuse to return their phones.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.