Essential Phone receives a new update that actually makes it usable

Essential Phone receives a new update that actually makes it usable
The Essential Phone was one of the most unexpected surprises this year. Unfortunately, we don't believe the device was ready for prime time. We've had the chance to spend some time with Andy Rubin's phone and what we found was that while the Essential Phone features an exquisite build quality that can make other flagship blush, the device completely fails when it comes to performance.



The good news is one of the many issues that our Maxwell R. complained about in the Essential Phone review, the “stunted and wonky performance during basic user interactions,” is finally being addressed.



Essential has just released an update that's supposed to bring “improved performance and bug fixes,” as well as the September security patch. One other issue that might be fixed by applying the latest update is related to the screen responsiveness, which is not as consistent as it should.



Sadly, there's nothing about the camera in the update, which is the Essential Phone's main downside if you plan on buying one. The camera app is a complete disaster and Essential should replace it with a new one, or at least try to fix the one that comes on the phone as soon as possible. Oh well, at least Essential is starting to fix these major issues, so there seems to be light at the end of the tunnel.




source: Droid-Life

Related phones

Phone
  • Display 5.7" 1312 x 2560 pixels
  • Camera 13 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2450 MHz
  • Storage 128 GB
  • Battery 3040 mAh

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28 Comments

1. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

PA give 4 out of 10. A good way to burn all bridges.

14. bucknassty

Posts: 1317; Member since: Mar 24, 2017

They need to redo that rating... i bet essential will give them a taste of change

18. Subie

Posts: 2321; Member since: Aug 01, 2015

PA's ratings are set for the reviewed test unit. Its doubtful they'll change it. A lot of people also said that PA should've given a new lower rating for the galaxy Note 7 on account of the recall, but that never happened.

19. bucknassty

Posts: 1317; Member since: Mar 24, 2017

poor essential, i saw it at the sprint store and its got a weird haptic feedback feel

20. Subie

Posts: 2321; Member since: Aug 01, 2015

I have yet to see it myself. Hopefully they can fix some of their problems with a software update. Should've shipped with these problems solved though...

21. bucknassty

Posts: 1317; Member since: Mar 24, 2017

Its pretty nice, the little camera notch is something to get use to, but i think LG (better than sammy) and samsung did the borders best.... essential and iphone is just a little weird.

22. Subie

Posts: 2321; Member since: Aug 01, 2015

Yup, the notch is revolutionary now, but in ten years everyone will be saying "remember back when some phones had the stupid notch" ;)

23. tedkord

Posts: 17181; Member since: Jun 17, 2009

I don't think many phones are going to adopt the notch for it to be remembered.

2. SailfishOS

Posts: 108; Member since: Nov 06, 2016

This phone deserves a 7/10 cause all problems are sofware issues. That can be fixed. The design is so good

6. jellmoo

Posts: 2541; Member since: Oct 31, 2011

The thing is, they can only really review the device as is. Which is a stick Android phone with top of the line guts and it lags. And that's after a two month delay in launching. I hope software updates comes and fix the giant flaws, and I hope PA reviews it again afterwards. But there's no way that this device deserves a 7 as is.

3. dubaiboy78

Posts: 442; Member since: Sep 19, 2014

This is not iphone. Therefore 4.0 is enough! Iphonearena

9. Flash

Posts: 1972; Member since: May 19, 2017

You know they have given other phones good scores besides the iPhone?

12. jellmoo

Posts: 2541; Member since: Oct 31, 2011

To the same extent though? The last phone to score higher than a 9? The iPhone 7/Plus. Before that, the last phone to score higher than a 9? The iPhone 6S/Plus. The last Android phone to score higher than a 9? The Galaxy S6/S6 edge. It's a little telling that in the last two years nothing has come close to the iPhone, and that you have to go back 2.5 years just to find a single Android handset with a comparable score.

4. EC112987

Posts: 1214; Member since: Nov 10, 2014

I always take reviews from this site with a grain of salt. Im sure the phone has it's issues but giving it a 4 is laughable. The con list was also reaching. I hope they fix the software issues and this becomes a badass phone.

5. w1000i

Posts: 237; Member since: Jul 22, 2015

So, you updated the phone score ?

7. DFranch

Posts: 525; Member since: Apr 20, 2012

So, maybe they will give it a 4.5 now.

8. WAusJackBauer

Posts: 453; Member since: Mar 22, 2015

My questions is how does ANY product or device get RELEASED FOR SALE in crappy condition? Why does everything need an update or patch just to make it how it should've been from the start? Are quality assurance testers drunk or on drugs when they test things these days?

11. jellmoo

Posts: 2541; Member since: Oct 31, 2011

Because in a case like this, the company is rolling on VC and they want an RoI really, really fast. Handsets sitting in a warehouse cost you money, they don't make you money. This isn't the case of a Samsung or Apple that has tons of revenue streams and can roll on. It sucks for consumers, but sometimes a company needs to push product out in an inready state just to survive the short term. Unfortunately, when reviews like the one here (and in other places) come out, long term survivability comes into question.

10. Flash

Posts: 1972; Member since: May 19, 2017

I think it's fair if PA revisit the score. IIRC, the S8 had issues right out of the box including the infamous lag.

17. southernzombie

Posts: 353; Member since: Jan 17, 2017

Here we go again.

24. tedkord

Posts: 17181; Member since: Jun 17, 2009

Yep. He just can't get over the S8 being rated the best phone available, so he'll do what he always does in defense of his beloved - try to spread disinformation. He tried to get traction for "gapgate" and "pengate" on the Note 4 to shift focus away from iPhones bending in front pockets. It didn't work, but boy did he try.

25. southernzombie

Posts: 353; Member since: Jan 17, 2017

Lets not forget antenna gate and apples "you're holding it wrong response"

27. Flash

Posts: 1972; Member since: May 19, 2017

That was nearly 7 years ago. Let it go.

28. Flash

Posts: 1972; Member since: May 19, 2017

Triggered much, tedkord? You are still in denial despite overwhelming evidence. Btw, tedkord never even owned the S8.

26. Flash

Posts: 1972; Member since: May 19, 2017

I speak the truth.

13. PhoneInQuestion

Posts: 496; Member since: Aug 20, 2017

Can Phonearena's staff get rotated so their reviews are actually readable?

15. urbanrunner

Posts: 22; Member since: Sep 07, 2017

i own this phone, and am pretty satisfied. Unfortunately the phone came shipped with a cracked back, but i already got a replacement. I received update and it works fine. Its not flashy and have a bunch of advanced features, but thats why i like it. I sold my s8+ and got this. Camera is ok, and it keeps getting better with updated (got an update last week for that). They are a new company and have some hiccups, but generally pretty good with responses and updates. On the other hand i have an HTC U11 sent to HTC for repair on 7/11/2017, and it still has not come back, and they wont give me an ETA, update, money back, or replacement. SO THUMBS UP TO ESSENTIAL FOR TAKING CARE OF TEHRI CUSTOMERS. F**K HTC FOR LEAVING ME...I HOPE I DONT HAVE TO TAKE LEGAL ACTION AgAINST THEM FOR MY $649 i paid

16. NexusX

Posts: 613; Member since: May 16, 2013

is essential paying you? because you are giving up water resistance, wireless charging, sd card, decent camera for a half-baked product. not to mention a phone was cracked in shipment says alot about its future durability. i'd be regretting this purchase

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