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Windows RT 8.1 pulled from Windows Store due to undisclosed issues

Posted: , by Michael H.

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Windows RT 8.1 pulled from Windows Store due to undisclosed issues
While the general consensus for the Windows 8.1 update has been positive (except for odd issues of the system not understanding when it is on a non-touchscreen device and leaving tutorials permanently on-screen), but that isn't the case for Windows RT users. Apparently, there have been issues plaguing RT users since the update, forcing Microsoft to pull the Windows RT 8.1 update from the Windows Store.

Unfortunately, Microsoft isn't disclosing exactly what the problems are. When asked by a user why the update was pulled, a Microsoft spokesman said:
Windows RT 8.1. Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1. As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store. We are working to resolve the situation as quickly as possible and apologize for any inconvenience. We will provide updates as they become available.


Obviously, Microsoft is trying to downplay the situation, and it feels the best way to do that is to give absolutely no information about what is happening other than to say it only affects "a limited number of users". It would seem to be a fairly severe issue, even if it only affects a few users, if the best option is for Microsoft to pull the update entirely.

No word on when the update is back in the Store, but we'll keep an eye out.

source: Microsoft via Neowin

20 Comments
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posted on 19 Oct 2013, 10:21

1. THE.DARK.KNIGHT (banned) (Posts: 269; Member since: 09 Sep 2013)


And they said only ios 7 has bugs..... Nonsense

posted on 19 Oct 2013, 10:22 8

3. PapaSmurf (Posts: 8665; Member since: 14 May 2012)


You rushed for the first comment without reading the article I can tell.

posted on 19 Oct 2013, 10:24 1

5. THE.DARK.KNIGHT (banned) (Posts: 269; Member since: 09 Sep 2013)


I did. Just read the article now. People here need to understand that they are not justified in bashing apple all the time. Pretending that everyone else makes perfect products

posted on 19 Oct 2013, 10:52 3

10. Beijendorf (Posts: 318; Member since: 27 Aug 2013)


Obvious troll is obvious.

posted on 19 Oct 2013, 11:49 2

13. Penny (Posts: 1193; Member since: 04 Feb 2011)


He's not exactly wrong...every system has bugs. Although I've heard pretty much all positives so far from those that have upgraded to 8.1, it's still very possible that some noticeable issue is affecting a portion of the people who've upgraded.

I have a Surface RT, but haven't had a chance to the upgrade yet. Did upgrade to 8.1 Pro on my desktop, and that is working great so far.

posted on 19 Oct 2013, 13:21

17. androiphone20 (Posts: 1472; Member since: 10 Jul 2013)


they working hard on this, oh wait they were busy making videos trashing other OEMs

posted on 20 Oct 2013, 12:37

20. rusticguy (Posts: 2828; Member since: 11 Aug 2012)


Are you by any chance on same machine as darkkjedi ? At least they pulled it back rather than forcing everyone on it as with iOS7 ...

posted on 19 Oct 2013, 10:22

2. PapaSmurf (Posts: 8665; Member since: 14 May 2012)


No es bueno. Thank god Microsoft pulled the update a day after it went live.

posted on 19 Oct 2013, 10:23

4. THE.DARK.KNIGHT (banned) (Posts: 269; Member since: 09 Sep 2013)


Which language is that?

posted on 19 Oct 2013, 10:27 1

6. PapaSmurf (Posts: 8665; Member since: 14 May 2012)


Spanish. No es bueno = That's not good.

posted on 19 Oct 2013, 10:39 1

7. THE.DARK.KNIGHT (banned) (Posts: 269; Member since: 09 Sep 2013)


It must be very nice to be bilingual. Sadly I speak only english.

posted on 19 Oct 2013, 10:53 5

11. Beijendorf (Posts: 318; Member since: 27 Aug 2013)


And even more off-topic trolling from you.

posted on 19 Oct 2013, 11:31

12. THE.DARK.KNIGHT (banned) (Posts: 269; Member since: 09 Sep 2013)


What is your definition of trolling? Defending a good product that has been overcriticized? Or simpy being curious about a language? You are the real troll, beijenfhhfhdh

posted on 19 Oct 2013, 12:43

15. Tsoliades (Posts: 213; Member since: 22 Dec 2012)


i love you
marry me bb pls

posted on 19 Oct 2013, 10:39

8. harigrg33 (Posts: 159; Member since: 20 May 2013)


Hw to update in laptop...?

posted on 19 Oct 2013, 12:00 1

14. TechBizJP08 (Posts: 495; Member since: 25 Mar 2013)


Go to windows store and you'll find a big update icon or whatever you call it.

posted on 19 Oct 2013, 10:44

9. orca99 (Posts: 87; Member since: 05 Oct 2013)


There are numerous reports of a hard-brick after or during the installation process. Once it goes into a hard-brick, nothing can revive it.

posted on 19 Oct 2013, 12:56

16. rromerof (Posts: 37; Member since: 28 Nov 2012)


HAHAHAHA!! A limited number of users they say. They mean ALL users. HAHAHAHAHA

posted on 19 Oct 2013, 19:15 2

18. artealis (Posts: 98; Member since: 15 Dec 2010)


just kill the RT microsoft, merge it with windows phone

posted on 20 Oct 2013, 11:57

19. frydaexiii (Posts: 1236; Member since: 01 Dec 2011)


The only problem with RT 8.1 on my Surface RT is getting the update itself. Downloading took forever, updating too about 6hrs (I am not joking, I literally left my Surface updating, went to school, came back 6hrs later before it's done), then the "actual" applying changes took about another hour.

After that, 8.1 RT has been good to me, all things considered...

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