AT&T confirms increase in early-upgrade prices for all smartphones
We reported on the news about a possible hike in early upgrade prices on all AT&T smartphones, but it wasn't until recently that this was confirmed. AT&T's Android phones will now cost you a walloping $150 more if you choose to upgrade before your agreement has expired or $50 more if you pick up the phone off contract. The same applies to all other smartphones in the carrier's lineup. AT&T's favoritism of the iPhone was evident in the early smartphone days, but recently it has introduced a number of Android devices, which tipped the scales back to equal. The change in pricing, however, does show that the iPhone still has a special place in the carrier's roster as unlike other smart handsets, it will only see a $50 early-upgrade price increase.
Feature phones, known as Quick Messaging Phones in AT&T's terms, will see a minor $10 increase in early-upgrade cost and $20 in no commitment pricing terms.
”We’ve updated our early upgrade and no commitment price points for smartphones and feature phones,” an AT&T spokesperson confirmed to tech blog BGR. “Only customers who are not yet upgrade eligible or who do not want to sign a contract are impacted. As mobile devices become more sophisticated, their cost goes up. This change reflects the increased costs, while still allowing us to offer customers the latest device before they qualify. We’re happy to discuss individual account and upgrade needs one-on-one with customers.”
With dual-core handsets already out on the
market and quad-core devices coming in the near future, we can see
how one would want to change their handset even sooner, but you might well reconsider your decision - even more so if you've joined the Droid camp.
1. Tre-Nitty (Posts: 458; Member since: 16 Nov 2010)
I have a phucking idea ATT. Roll out your hspa+ already. T-Mo just launched 10 more cities but yet you stand here and pussy foot around and launch nothing. I'm an ATT customer but its time for them to get their head out their ass.
2. Tre-Nitty (Posts: 458; Member since: 16 Nov 2010)
Oh who am I kidding, that's why ATT bought t-mo, easy H+, which wouldn't be a problem if it wasn't gonna take a year to finish the deal(which will go thru. $ talks). Get you shit together ATT.
6. peopleRdumb (unregistered)
You should probably learn some stuff before posting. at&t has had hspa+ for over a year now and their whole network is almost hspa+.. they just dont market it has 4G because its not 4G. they are waiting for their LTE later this year. they dont want to market LTE unless they have it..like when sprint said they have 4G when they only have it in 13 markets. get your shit together Tre-Nitty.
20. Tre-Nitty (Posts: 458; Member since: 16 Nov 2010)
I'm glad you just put your foot in your mouth. Just because they have hspa+ doesn't mean you get the speeds. If ATT doesn't have enhanced backhaul active then your still getting 3G. Why you think most peoples speeds on inspires and atrix phones suck and are slower than some of their 3G phones? Without enhanced backhaul is still just 3G. Don't believe me, got to ATT.com/network and scroll the map. Only active H+ places will light up a orange dot. Anything else you wanna act like you know about?
27. morestupidpeople (unregistered)
Tre-Nitty, not only did you just put your foot in your mouth again, but you busted a few teeth in the process!!! what peopleRdumb said is a FACT, your not reading very carefully, read before you flap your gums and jam your foot in your mouth and break your remaining teeth!!!!
15. iHateCrapple (Posts: 734; Member since: 12 Feb 2010)
Well, with a customer like you, they sure don't need enemies do they?
7. SavageLucy42 (Posts: 196; Member since: 24 Mar 2011)
Nobody likes prices going up, and I think this is totally unfair. To me it is just forcing more people to sign a contract. Also, the early upgrade pricing is irritating as they recently changed upgrade policy, you are upgrade eligible only once you've completed 20 months of service. Regardless of your MRC. With as fast as phones change and the fact that many people really do break a phone or have it stolen, this doesn't seem right. Not for people who do want to remain customers, but need a sufficient device.
17. queen (unregistered)
Savage Lucy, it's still much better than paying the actual cost price of the phone, which you should realize is in the range of $400-$700. They are doing you a favor by offering a contract at the discounted price. No one is forcing you to do anything, a phone is still a luxury believe it or not. And seriously, where would you be going off to anyway after buying a brand new phone from them? AT&T is presumably about to be the only GSM network provider in the US, that brand new phone you purchase under contract wouldn't work with another carrier anyway.
8. networkdood (Posts: 4749; Member since: 31 Mar 2010)
Wow, ever heard of an education?? Do any of you work for an honest living? Verizon, Sprint and AT&T recently changed their upgrade options/policy.
AT&T with their current customers allow them to upgrade 12-20 months into their current contract - based upon payment history, monthly charges (higher the better), etc.
So, that meant with iphone customer paying around 90.00 monthly and paid their bills on time were usually allowed to upgrade early than normal. And, even get upgrade fee waived with 50.00 discount off 2 yr price, except those iphones.
Most customers see an option to upgrade around month 20-21, and now all customer are equal.
If you lose your phone or you damage it, then, too bad...that has zilch to do with the provider. You are still under contract - does anyone read their contract?? Probably not.
Iphones are now insurable through Asurion using that insurance app. Either you pay a deductible and 11.99/mnth for your claim or you suck it up and buy a phone on ebay or use a go phone, or use a phone that you or someone else has lying around the house.
This is not rocket science....this stuff cost money and AT&T and others are not a charity.
14. SavageLucy42 (Posts: 196; Member since: 24 Mar 2011)
First off, way to make nine posts.
Second, I understand that the providor is providing a service. You purchase the phone at the discount in exchange for the 2-year contract.
You can insure your phone yes, but it looks like a rip-off on paper unless you're just super duper accident prone. 12 bucks a month for the iPhone and 5 every month for every other phone. Also replacements are refurbished and incur a deductible of $50 - $175 depending on your device. There's also a 2 claim limit.
I'm not saying that customers deserve free replacements, but they shouldn't be expected to shell out $300-$500 because shit happens. Especially in cases where they want to remain loyal customers.
18. queen (unregistered)
If you break your phone, or lose it somewhere, that's your problem. People are becoming spoiled because of all of the new devices continuously being released every few months. If you buy a 2011 model car, and they bring out the 2012 next month, do you really expect them to provide you with the newer model? This is not a new concept.
22. SavageLucy42 (Posts: 196; Member since: 24 Mar 2011)
Call me slow on the draw, but this gives me an idea. If you buy the 2010 model car and want the 2011 car before you've paid it off, you can trade in your old vehicle.
Now, if we could do that with phones, that would be choice.
19. queen (unregistered)
And also, speaking again with the car logic, the insurance is the same. You pay a monthly payment, and if you get in an accident, you pay a deductible. The value of the car depriciates over time, so obviously if you need a new car, you don't get the same brand new one you drove off with. You can't put the blame on someone for not providing you with something to replace the item you messed up on your own.
21. SavageLucy42 (Posts: 196; Member since: 24 Mar 2011)
The difference between the car and the phone is that I still can't wrap my head around the idea that the phone is really worth $400 - $700. You can buy a computer for less than you can buy some of these smartphones.
9. networkdood (Posts: 4749; Member since: 31 Mar 2010)
ok, riddle me this -
I am a customer who signed up for a 2, read it ....TWO!!, year contract for a new POS iphone 4 for base price 199, normally 599/649. I lose my phone 8 months later.
Should I cry and whine and moan to AT&T to see me another phone at the same price, even though my 24 month contract has not been completed yet??
Seriously, folks, do be so ignorant.....
11. networkdood (Posts: 4749; Member since: 31 Mar 2010)
dammned, PhoneARENA...lol...bring back the edit button....
26. btbotimtim (Posts: 121; Member since: 08 Dec 2010)
carriers offer 2 year contract and only provides 1 year warranty on defects.
they should work this out with manufacturers.
if a customer loses, and/or breaks his phone, it is his own problem. however, the phone is not function properly within the contract period, carriers should be responsible for the phone.
10. networkdood (Posts: 4749; Member since: 31 Mar 2010)
or, do not be so ignorant....lol....your choice.
12. networkdood (Posts: 4749; Member since: 31 Mar 2010)
Am I seeing things, or did PHONEARENA use the old AT&T WIRELESS logo/store in the screenshot for this article...
13. networkdood (Posts: 4749; Member since: 31 Mar 2010)
Oh, yeah, and PHONEARENA - please do your research...
The early upgrade option has nothing to do with a phone being an iphone....same pricing applies for early upgrades on all smartphone.
2yr price for 2 yr contract + 250.00 for ALL smartphones.....
So, that INSPIRE (pseudo) 4G would be 99+250 = 349.00
Non-smartphones, all, are 85.00 + 2 yr contract price.
23. luis_lopez_351 (Posts: 951; Member since: 18 Nov 2010)
Att is extremely wealthy yet they treat their customers like b***chez....wait they are ahahahahah!!!