Editorials · Insider Reaction

The iPhone Duo Crackgate fiasco is starting to hurt Apple (a little), but I think we can do better

Apple's flawed first foldable is expected by some to sell in lower numbers than originally predicted, but those still seem way higher than the iPhone Duo deserves.

This article may contain personal views and opinion from the author.
Apple iPhone Duo
The iPhone Duo looks undeniably awesome... when it doesn't break. | Image by PhoneArena
0
For the longest time, Apple was predicted by the most experienced industry pundits and the most reliable analytics firms out there to make an instant impact on the foldable market, snatching away Samsung's global vendor crown the very year the iPhone Duo (formerly known as the iPhone Fold and iPhone Ultra) entered the arena.

Of course, that started to look less and less likely as it became clearer and clearer that the device would not only be released close to the end of 2026, but also that its availability would be limited for (at least) the first couple of months on the market. Unsurprisingly, that led research companies like Smart Analytics Global (SAG) to move the goalposts in Apple's favor and expect the Cupertino-based tech giant to crush its Korean arch-rival in foldable shipments in 2027.

But that might not happen after all either, and it's relatively easy to understand why if you've followed the latest mobile tech news and social media rumblings these last few weeks.

The iPhone Duo is not all that it was cracked up to be


If you expected Apple's decade-long foldable development (and, presumably, testing) efforts to yield a product as reliable and durable as the Galaxy Z Fold 8 and Z Fold 8 Ultra, you were probably in the same boat as those SAG researchers and the Counterpoint Research analysts that predicted iPhone Duo shipments would hit 6 million units in 2026, helping the market segment reach a historic milestone by the end of this year.

Recommended For You

But because corners were very obviously cut and build quality compromises were made, the iPhone Duo is no longer expected to be a cracking success (pun most definitely intended), with that 6 million projection revised down to 5 million and Apple's 41 percent market share for 2027 slashed to under 30 percent.

Keep in mind that it's still super-early for 2027 forecasts, especially when it comes to such a volatile division as foldables, and depending on how well Apple is going to manage the "Crackgate" scandal going forward, both those numbers (and especially the one tipped for next year) could be reduced further.

We can't let Apple get away with this


Whether you're a fan or a hater, I think you will all agree that Apple is the only company in the world that could have ever emerged from a public controversy like "Crackgate" with the (realistic) hopes of still selling millions and millions of potentially flawed (first-gen) devices.


Whether the number of affected iPhone Duo units is as small as Cupertino initially tried to frame it or as large as other sources seem to suggest, we all know almost any other company would have issued a worldwide recall by now, or at the very least, temporarily halted sales to investigate the root cause of those unacceptable cracks and potential ways to improve durability in the short run.

In a way, of course, we're dealing with a vicious cycle of sorts here, as Apple can't simply give up on millions of sales (of at least $2,000 each) while you're still flocking to order the iPhone Duo, and many of the brand's long-time loyalists can't give up their dream of owning the first-ever foldable iPhone while it's still available.

Poll
What should Apple do about the iPhone Duo?
Have your say!

Who will blink first? I have no idea, but although I perfectly understand why some of you continue to blindly trust the brand you love so much, you should definitely think long and hard what the right thing to do here is... both for your sake and that of the entire foldable market.

The iPhone Duo 2 MUST be A LOT better


And the only way it will be (fundamentally) better is if you show maturity and start punishing Apple... yesterday. The second-gen iPhone Duo clearly doesn't need better cameras, larger screens, improved battery life, or even a faster processor compared to the first edition, instead requiring key foundational design alterations that will probably not happen unless Apple admits "Crackgate" is a real and widespread problem that should have never escaped the company's quality control.


Obviously, the iPhone Duo 2 also needs to come out relatively quickly after its disappointing predecessor to wash the bad taste out of so many Apple fans' mouths right now, and that can probably only happen if the company shifts its focus entirely on this sequel rather than continuing to try (and failing) to control the Crackgate narrative and downplay the seriousness of the widely reported issues.

Now, I'm not saying that Apple should discontinue the iPhone Duo prematurely... mostly because I know the company would lose billions of dollars on such a move, but I am advising you to indirectly retire the device by refusing to buy it if you haven't done so yet or asking for a refund if you're still eligible. It might sound odd, but in the long run, that's likely to help the foldable market a great deal even though it will probably hurt it in the short term.

Trade in your old phone for cash at ecoATM!
Recycle your used phone and get instant cash. Find out how at ecoATM!
Check at ecoATM
PhoneArena Recommends
COMMENTS (0)